Plumbing, Heating and Pool Repair Guides

Sand Pool Filter Troubleshooting & Repair Guide

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The sand style swimming pool filter can be found on many above ground and in ground swimming pools. There are also many different brands and models of swimming pool filters on the market these days so all the parts will not be interchangeable but many of the things you will need to repair on any sand filter will done basically the same way. The difference between most sand filters is size and brand. Most sand filters these days are equipped with multi-directional flow valves also known as multi-port valves.Sand Pool Filter Troubleshooting & Repair Guide

Common repairs like replacing the multi-port directional valve, changing the sand inside of the filter, replacing broken laterals and you will need to learn how drain the filter for winterization and for these repairs listed. Knowing how to properly repair and troubleshoot your sand swimming pool filter can save you a lot of money and time in the long run, leaving you to spend that time enjoying the pool rather then working or spending money on it.

The Swimming pools sand filter troubleshooting and repair guide below will help you diagnose and repair the most common problems on almost all brands of sand filters. You can repair your sand filter with a basic socket set and some standard hand tools. Always be sure to only work on your swimming pool filter when the filter system is off. It is also a good idea to shut the pool timer and disconnect the pump from the power source if possible when working on the filter. This will prevent the pump from kicking on when you are working on the filter.

How To Change The Pool Filter Sand

Pool Filter Sand
If your sand is getting old in your sand filter you are going to have to replace the sand. To replace the sand in your swimming pool filter you will first have to shut the filter system off. Once the filter is off you will have to either start unbolting the bolts around the center of the filter tank, which is most common on older Hayward S-series sand filters. If you have a newer sand filter or one with the multi-directional valve called the multi-port on top of the filter you will want to remove the band that clamps around the base of the multi-port.

Now that you have the filter tank open and you can see the filter sand, you can remove the sand three different ways. The first way is to take a small plastic scoop and manually scoop all the sand from the filter. If you have a large sized sand filter this took take a while. The second way you could remove the sand from the pool filter is to lay the sand filter on its side and dump the sand out. This will normally only be able to done with smaller sand filters like the Hayward S-160 models since they are smaller.

If you do not find any of the two methods above to be something that you can do then you can use the third way of removing the sand from the sand filter. You can use something called a swimming pool filter sand vacuum. This is a special vacuum that is made to connect to a garden hose and create a Venturi effect and will suck all the sand out of your pool filter. This is by far the best and easiest way to remove sand from pool filters.

How To Drain The Sand Filter Tank

If you need to winterize or change the sand in your swimming pool filter you will need to know how to drain the filter tank correctly. What you will want to do is to look around the base of the sand filter tank for the drain plug or screw. On Hayward S-Series models the drain plug with be a white or black cap that will almost resemble a soda cap. Turn the cap to the left until it screws all the way off the threads and then remove it. Open the air bleed screw on top of the filter dome to allow some air into the filter so it can drain better.

On other models of pool filters the drain plug will be located somewhere on the bottom of the tank. On Sta-rite sand filters you can find the drain plug in the center of the bottom of the filter tank. The drain plug will be white and around 2″ inches in outer diameter size. Oh Pentair Filters you will see the drain plug either underneath or on the side of the tank.

Hayward Sand Pool Filter

How To Add The New Sand To The Pool Filter

Once you have emptied all of the old sand from your filter you are going to have to add new sand. Before you add the new sand you will want to inspect all the filter laterals to make sure they are not damaged. Sometimes the laterals will crack from age and when then do they can allow sand to bypass them, which will result in you having sand return into your pool. Once you have inspected all the laterals and they all look OK you are going to want to fill the filter tank up with some water. You will want to fill the tank with water to about 4″ above the laterals. This is to protect the laterals when you start to pour the new sand in.

Once you have the water in the tank the last thing you will want to do is to put something over the manifold pipe that will be sticking straight up in the filter tank. A plastic cup or laying an old rag over the opening of the pipe will prevent sand from entering. Once you have done those two things you can now start to pour the amount of sand you need into the filter. Once all the sand is added to the filter tank you will to reassemble the filter.

How To Change Sand Filter Laterals

If you are getting sand back into your swimming pool and you have a sand filter then chances are your laterals are bad. Laterals can be found on the bottom of the filter tank. Their job is to allow water to flow through the sand and the filter but to keep the sand inside of the filter tank at the same time. The laterals are just small tubes that have slits in them that allow the water to pass through. You will find them connected to the bottom of the filter collector or manifold pipe that runs vertically in the center of the filter tank.

From time to time these laterals will break from a number of reasons and you will start to get filter sand back into your pool. To change the laterals you will have to shut the filter system down and drain the filter tank. You then will have to remove the multi-port or unbolt the filter tank so you can then remove all of the sand.

Once you remove all of the sand from the filter tank you can remove the laterals and the manifold assembly from the filter tank. To replace the filter laterals you will either have to replace the entire lateral manifold system unless your laterals unscrew from the manifold. On some model sand filters the laterals will unscrew from the manifold near the base. If you have tried to un-spin the laterals and they do not move you will have to replace the entire lateral assembly.

Once you have changed the laterals and replaced them with new ones you will want to fill the filter tank up at least 1/3 of the way and then pour new pool filter sand into the tank. Once you have the new sand in the tank reassemble the rest of the filter, which will include the multi-port and anything else you removed while working on the filter. Next you will want to run your swimming pool filter when everything is all back together to make sure there is no leaks or sand returning back into your pool.

Testing The Sand Pool Filter After Replacing The Sand

Once you have everything all back together you will want to prime your swimming pool pump and get your filter system going. You will want to make sure that the belly bands and multi-port gaskets are not leaking. You will also want to backwash the new sand for a few minutes as well to wash small debris off of the sand that might have been mixed in while the sand was being added to the filter. After you have back washed the new sand for a few minutes you will want to run the filter for a few minutes to make sure everything is OK while walking to the pool to make sure that you are getting no sand back into the pool. If everything looks good you will want to run your sand filter for 6 – 8 hours a day depending on weather conditions and how much the swimming pool is used. Make sure to always backwash your sand filter once a week.

356 Comments

  1. I have a poolco sand filter, it has been running great until this year. The flow through the system was pretty bad. I noticed the suction hose to the pump was getting crimped by the suction. I went ahead and changed the sand and cleaned the laterals. I put it online last night and got great flow.

    This morning I tried to hook up a barracuda bottom cleaner and WHAM, the hose started crimping again and now I dont have any flow.

    What gives

  2. I have a Hayward sand filter. After changing a spring in the handle, it doesn’t seem to be filtering the water but just circulating it. How do I check to see? Could something have been put back together incorrectly or need replacing.

  3. My 24″ above ground pool is about 20 years old but usually runs pretty good. Now I notice that there are bubbles coming into the pool at the jet and the motor is louder than usual. All my hoses are new and can’t see any visible leaks anywhere else. Not losing any water either. Could it be sucking in air from somewhere? If so where should I look?

  4. I have aquired a free pool. I was told by the previous owners that the sand filter was new a year ago but they did not winterize it. The pump apears to work but the pressure gage on the filter does not work. What kind of problems could this cause? Any information will be helpful.

  5. HI I CHANGED MY SAND IN MY FILTER ON 14 OF JULY AND MY WATER IS STILL CLOUDY . WATER WAS TESTED AND SAID TO BE BALANCED . I WAS TOLD BY THE POOL GUY TO JUST KEEP PUTTING TABLETS IN IT AND KEEP IT RUNNING . IT HAS BEEN 5 DAYS AND NO DIFFERENCE.THE TDS WAS 600.ANY IDEAS?

  6. I have a 16′ by 48″ above ground intex pool. The filter/pump that came with it was horrible so i purchased a Columbia High Rate Sand Filter/ pump (I purchased the smallest one they sold). Finally got the water crystal clear, and noticed a lot of debris on the bottom of the pool. i bought 25 foot vacume hose, vacume head and pole from local pool store. They told me to connect the hose to the vacuum head and at the skimmer port in the pool. they also recomended putting the filter in waste mode so as not to run the junk through the sand. I did all this, the pool cleaned up nice until i put the filter back in filter mode. It started shooting all the stuff I just vacuumed back into the pool. My question is is it ok to vacuum on filter mode, and if it isn’t how do you prevent all that junk from going back into the pool when you are done vacuuming.

    Thank you,

    Garrett

  7. Hi,

    Our pool filter is filtering sand back into the pool. the water was clear, just sand on the bottom of the pool. We replaced the filter with a second hand filter and it is now putting cloudy (with small debris) water into the pool. Does the filter just need to adjust and run its course? or do you think there is something wrong with this new (second hand) filter??

    Thanks,
    Jenni

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  8. I purchased a used sears high rate sand filtering system, model number 167.412800. I am looking for info on this, the person i purchased this item from never dropped of the info or manual for this, now of course i can not get a hold of her, go figure. I have tried numerous times to find info from the sears website and various others, to know avail, so anyone have some advice. Thanks

  9. Help! Our pool has been a cloudy light green color for a month. I’ve shocked it more times than i can count, taken it in for chemical checks, and added the minimal chemicals they have suggested. All the chemicals are usually within range. This last time it was the phosphates. Added Phosfree. They assured me this would work…didn’t. (We do regular backwashing as well). We have a sand filter, so they suggested it was time to change the sand. Its been 9 years — I know that’s long, but we’d never had any problems before this. Well, everything went fine, but the pool is still hazy and light green — just not what it should be. We did the sand change Saturday a.m. What else can it be? My husband wants to drain the pool and start over. Would this work? TDS is 1600..still in range. We live in the Phoenix area so I’m concerned about draining when it’s so hot.

    • Hi, this happened to me once. We were having this barbaque the next day so I did all these chemical things the night before as the pool shop told me a few things weren’t perfect and I wanted it perfect. The pool already looked terrific by the way, wondering if I didn’t get a good sample to take in. I woke up the next morning and the pool was pea green. Shock horror. I raced to the pool shop with another sample. They said the sample was spot on by the way. Anyway this won’t be that much help as I can’t remember the product name but if you are still having trouble I will ask. They said it was a chemical reaction due to the unusually hot weather and give me a litre bottle of something (we have a 50,000litre pool) which would clear it in 4-6 hours if it was going to work. It worked instantly the water getting paler and paler until by 5 hours it was good as gold. My heart was pumping that day. Don’t drain the water.

  10. I have a 21,000 gal in ground pool. When vacuuming through the filter, things are fine for about 10 minutes, then the algae etc being vacuumed starts coming out of the return line back into the pool. About 80% of the vacuumed material is trapped, but the stuff that comes out of the return line makes the pool dirty again. When I backflush, it is obvious that the filter is working at least to some degree…

  11. Hi! My inground pool is 15 years old. After backflushing the water started to drain at 1/2 inch per hour. I have checked and rechecked that all valves are back where they originally were. I have crawled around the outside (underground) of the pool to check for water coming through or over the walls. I have also followed all the piping systems around the pool and nothing is leaking. The water is not at the bottom of the pool light. Any suggestions?

  12. We have a sand filter. It started shooting sand back into the pool and the canister started caving in. We bought a new filter canister and a new pump about a week ago, and now the same thing is happening. The canister (tank) that holds the sand is caving in. We shut off the filter in time for it not to shoot sand in the pool. We had just drained our 33X18 foot pool and re-filled it. Any sugguestion? I called a pool store and they never heard anything like this.

    Thanks,

    Lynn

  13. I have a 18′ round 52″ deep pool, new install, my problem is I put water into my filter, then zeobest sand and next I was ready to turn pump on. Well all the dust particles from the zeobest are now in my pool, and within 10 minutes I have a bright light green colored water. How do I fix this?

  14. I have a 15,000+ gal 28 yr old in-ground pool with, a sand filter that was replaced in March of 05. For the last week to ten days I have had a problem with cloudy light green water. I have added alkalinity increaser, algaecide, with shock, this did nothing except bring the total alkalinity in line. Then I added phosphate remover & clarifier, ran the filter for 36 hrs, When I backwashed I got white water, but the pool water still remained the same. After that I had the water tested by 4 different pool stores, most of the readings are about what they should be with not much differences between the 4 tests with one major exception. The test results for the Phosphates was all over the place. 2000, 1000, 300-500, & 0 I had the 0 reading tested twice with two different samples. Still the water is the same. The pool store that had the 0 result recommend that I super chlorinate, which I did 12 hrs ago, the fliter has been running for over 12 hrs, still no noticeable change in the water, except that the chlorine level is off the chart. The filter guage shows no increase in pressure from normal (normal is 15). Any ideas?

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