Plumbing, Heating and Pool Repair Guides

Sand Pool Filter Troubleshooting & Repair Guide

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The sand style swimming pool filter can be found on many above ground and in ground swimming pools. There are also many different brands and models of swimming pool filters on the market these days so all the parts will not be interchangeable but many of the things you will need to repair on any sand filter will done basically the same way. The difference between most sand filters is size and brand. Most sand filters these days are equipped with multi-directional flow valves also known as multi-port valves.Sand Pool Filter Troubleshooting & Repair Guide

Common repairs like replacing the multi-port directional valve, changing the sand inside of the filter, replacing broken laterals and you will need to learn how drain the filter for winterization and for these repairs listed. Knowing how to properly repair and troubleshoot your sand swimming pool filter can save you a lot of money and time in the long run, leaving you to spend that time enjoying the pool rather then working or spending money on it.

The Swimming pools sand filter troubleshooting and repair guide below will help you diagnose and repair the most common problems on almost all brands of sand filters. You can repair your sand filter with a basic socket set and some standard hand tools. Always be sure to only work on your swimming pool filter when the filter system is off. It is also a good idea to shut the pool timer and disconnect the pump from the power source if possible when working on the filter. This will prevent the pump from kicking on when you are working on the filter.

How To Change The Pool Filter Sand

Pool Filter Sand
If your sand is getting old in your sand filter you are going to have to replace the sand. To replace the sand in your swimming pool filter you will first have to shut the filter system off. Once the filter is off you will have to either start unbolting the bolts around the center of the filter tank, which is most common on older Hayward S-series sand filters. If you have a newer sand filter or one with the multi-directional valve called the multi-port on top of the filter you will want to remove the band that clamps around the base of the multi-port.

Now that you have the filter tank open and you can see the filter sand, you can remove the sand three different ways. The first way is to take a small plastic scoop and manually scoop all the sand from the filter. If you have a large sized sand filter this took take a while. The second way you could remove the sand from the pool filter is to lay the sand filter on its side and dump the sand out. This will normally only be able to done with smaller sand filters like the Hayward S-160 models since they are smaller.

If you do not find any of the two methods above to be something that you can do then you can use the third way of removing the sand from the sand filter. You can use something called a swimming pool filter sand vacuum. This is a special vacuum that is made to connect to a garden hose and create a Venturi effect and will suck all the sand out of your pool filter. This is by far the best and easiest way to remove sand from pool filters.

How To Drain The Sand Filter Tank

If you need to winterize or change the sand in your swimming pool filter you will need to know how to drain the filter tank correctly. What you will want to do is to look around the base of the sand filter tank for the drain plug or screw. On Hayward S-Series models the drain plug with be a white or black cap that will almost resemble a soda cap. Turn the cap to the left until it screws all the way off the threads and then remove it. Open the air bleed screw on top of the filter dome to allow some air into the filter so it can drain better.

On other models of pool filters the drain plug will be located somewhere on the bottom of the tank. On Sta-rite sand filters you can find the drain plug in the center of the bottom of the filter tank. The drain plug will be white and around 2″ inches in outer diameter size. Oh Pentair Filters you will see the drain plug either underneath or on the side of the tank.

Hayward Sand Pool Filter

How To Add The New Sand To The Pool Filter

Once you have emptied all of the old sand from your filter you are going to have to add new sand. Before you add the new sand you will want to inspect all the filter laterals to make sure they are not damaged. Sometimes the laterals will crack from age and when then do they can allow sand to bypass them, which will result in you having sand return into your pool. Once you have inspected all the laterals and they all look OK you are going to want to fill the filter tank up with some water. You will want to fill the tank with water to about 4″ above the laterals. This is to protect the laterals when you start to pour the new sand in.

Once you have the water in the tank the last thing you will want to do is to put something over the manifold pipe that will be sticking straight up in the filter tank. A plastic cup or laying an old rag over the opening of the pipe will prevent sand from entering. Once you have done those two things you can now start to pour the amount of sand you need into the filter. Once all the sand is added to the filter tank you will to reassemble the filter.

How To Change Sand Filter Laterals

If you are getting sand back into your swimming pool and you have a sand filter then chances are your laterals are bad. Laterals can be found on the bottom of the filter tank. Their job is to allow water to flow through the sand and the filter but to keep the sand inside of the filter tank at the same time. The laterals are just small tubes that have slits in them that allow the water to pass through. You will find them connected to the bottom of the filter collector or manifold pipe that runs vertically in the center of the filter tank.

From time to time these laterals will break from a number of reasons and you will start to get filter sand back into your pool. To change the laterals you will have to shut the filter system down and drain the filter tank. You then will have to remove the multi-port or unbolt the filter tank so you can then remove all of the sand.

Once you remove all of the sand from the filter tank you can remove the laterals and the manifold assembly from the filter tank. To replace the filter laterals you will either have to replace the entire lateral manifold system unless your laterals unscrew from the manifold. On some model sand filters the laterals will unscrew from the manifold near the base. If you have tried to un-spin the laterals and they do not move you will have to replace the entire lateral assembly.

Once you have changed the laterals and replaced them with new ones you will want to fill the filter tank up at least 1/3 of the way and then pour new pool filter sand into the tank. Once you have the new sand in the tank reassemble the rest of the filter, which will include the multi-port and anything else you removed while working on the filter. Next you will want to run your swimming pool filter when everything is all back together to make sure there is no leaks or sand returning back into your pool.

Testing The Sand Pool Filter After Replacing The Sand

Once you have everything all back together you will want to prime your swimming pool pump and get your filter system going. You will want to make sure that the belly bands and multi-port gaskets are not leaking. You will also want to backwash the new sand for a few minutes as well to wash small debris off of the sand that might have been mixed in while the sand was being added to the filter. After you have back washed the new sand for a few minutes you will want to run the filter for a few minutes to make sure everything is OK while walking to the pool to make sure that you are getting no sand back into the pool. If everything looks good you will want to run your sand filter for 6 – 8 hours a day depending on weather conditions and how much the swimming pool is used. Make sure to always backwash your sand filter once a week.

356 Comments

  1. Hi Darren,

    When was the last time you emptied the pump strainer basket?

    Have a look inside the pump basket to see if its full or even cracked.

    Sometimes a cracked pump strainer basket will allow debris into the pump impellor.

    I would check the pump impeller and the pump strainer basket for debris,

    Let me know if you have any other questions,

    Joseph

  2. I have a Hayward Sand filter (S310 I believe — sorry, I’m at work) that has the drain nipple molded into the body of the filter casing. I cannot get the drain cap to seal up even with a new cap and gasket. Water still leaks up the threads of the molded in drain nipple (the threads are not continuous but intermittent with slots in them. I’m confident that I cross threaded the cap at some point in the past so it will not tighten up enough to seal. Any ideas on how to repair this?

    • Hi Mark,

      I would “wrap” the threads heavy with Teflon Tape and then re-thread on the cap. ALSO that “shaft” that the cap screws onto is also replaceable if you thing you have stripped the treads. You can buy a new drain shaft, although wrapping it heavy with Teflon tape should work.

      Let me know if you need more help,

      Joseph

  3. I have had nothing but problems this year so I totally drained and starting over but when I drained the pool there was a lot of sand on the bottom and non in the filter what would cause this??

  4. yes I have a sand filter I know the sand that was in the filter was not pool sand I was un aware there was such a thing until now so I have dis-assembled the filter and find no problem with the filter tree or what ever it is called i also tried to remove the ends which is not possible they are all glued to the multi directionalbut I found no cracks

    • Hi Robert,

      Sounds like you answered your own question when you made this statement:

      I know the sand that was in the filter was not pool sand

      That’s the issue right there, You need to use Pool Filter Sand or Zeobrite, It does make a difference

      Check this article out of you have time, as it may help you even more.

      Swimming Pool Sand Buyers Guide

      Hope this helps and if you have any other questions, Please feel free to ask.

      Joseph

  5. Hi, I have an above ground pool and a have an Hayward sand filter, model # S144T. We have been working on clearing our pool water for about 3 weeks now, and have had no success. The filter is 1 year old. The pool store says our chemical levels are fine, and says the pool should be clearing, but it’s as green as it was 3 weeks ago. We’ve shocked, algeacided, and used drop and vac.

    We’re beginning to feel that the problem is with the filter, not the chemicals. Is there a way to check this?

    Thanks,
    Connie

    • Hi Connie,

      I have to questions for you,

      1) How old is the filter?

      2) When was the last time you changed the sand inside of the filter?

      Please let me know the above and I can help you further,

      Joseph

  6. I have a sand filter that needs to be backflushed four times a day or the water flow drops dramatically .Once we backflush every thing goes back to normal, Its a new filter on a small stream

  7. Hi Joseph,

    The filter is one year old. We set it up and began running it last summer. We have not changed the sand this season.

    Thanks,
    Connie

  8. Hi Connie,

    Can you provide me with the chemical readings in your pool?

    ALK =

    PH =

    Chlor =

    Stabilizer =

    Water Hardness =

    TDS =

    I personally think this is a chemical issue,

    Please let me know the above readings,

    Joseph

  9. Hi Joseph,

    I was hoping you could help me. I have a Hayward S244T sand filter that is only a couple of years old. The pump itself is working fine. However, I am unable to backwash or rinse the filter. When I engage the filter on the valve there is water leaking from the waste line. And while vacuuming earlier today I completely lost suction and sand was being discharged from the returns. Do I just need to replace the valve? Any suggestions?

    Thanks for your help,

    -Mike

  10. Yes but how do i add the sand with the laterals and the top in the filter, I don’t have another hole, and I can’t take the top off of my sand filter, its connected to the pipe which is connected to the laterals, so when i place the laterals in the bottom, triangle slot where they are supposed to go I can’t shift the sand. But when i lift it up and add the sand then I can’t move it through the sand into the lateral slot at the bottom, I can’t dig through it. Any ideas?

    • Hii Dino,

      You need to empty all the sand, then set the laterals in, then you need to fill the tank with 4″ inches or so of water and then you need to add the sand,

      Let me know if you need more help,

      Joseph

  11. Our above ground pool will not vacuum. We have had it for 6 or 7 years. The Filter is a Hayward SI80T. We have changed the sand but the vacuum just does not suck up anything at all. Help!

    Joe

    • Hi Joe,

      When was the last time you replaced the pool vacuum hose? Even the slightest pinhole will allow air into the system and you will have pool suction.

      I would check the vacuum hose, and if that is good let me know and we can go from there,

      Joseph

  12. I have a hayward pump and filter s244t we have air bubbles coming in to the ports in the pool and also in the strainer basket. We have used silicone on all the joints and have replaced the gasket on the strainer basket. Also sealed the plug again on the pump. We still have bubbles. We replaced are sand this year, after that is when we started to have the problem. Pressure on the filter is fine no sand going into the pool. What did we do wrong? I now hear a rumbling noise in the top of the filter that I dont believe i heard last year. Can the system run ok like this or do we have a problem.

    • Hi Robin,

      I would suggest removing the drain plugs and the front suction fitting and “wrapping” them with Teflon tape and then re-installing them.

      The “rumbling” is called “Cavitation” that is caused by the air in the system,

      Cavitation means that cavities or bubbles are forming in the liquid that we’re pumping

      Let me know if you have any more questions,

      Joseph

  13. How do I remove the control valve from the pipe? Do i have to disassemble the control valve or can I just push it off or screw it off?

    • Hi Jeff,

      Are you sure its pool filter sand?

      Is this and above ground pool or an inground?

      What brand and type of filter do you have,

      Please let me know the above and I can help you further,

      Joseph

  14. Our fliter laterals are fine we had them inspected by our local pool store. We are still getting sand in our pool, what else could it be?

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