Plumbing, Heating and Pool Repair Guides

Sand Pool Filter Troubleshooting & Repair Guide

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The sand style swimming pool filter can be found on many above ground and in ground swimming pools. There are also many different brands and models of swimming pool filters on the market these days so all the parts will not be interchangeable but many of the things you will need to repair on any sand filter will done basically the same way. The difference between most sand filters is size and brand. Most sand filters these days are equipped with multi-directional flow valves also known as multi-port valves.Sand Pool Filter Troubleshooting & Repair Guide

Common repairs like replacing the multi-port directional valve, changing the sand inside of the filter, replacing broken laterals and you will need to learn how drain the filter for winterization and for these repairs listed. Knowing how to properly repair and troubleshoot your sand swimming pool filter can save you a lot of money and time in the long run, leaving you to spend that time enjoying the pool rather then working or spending money on it.

The Swimming pools sand filter troubleshooting and repair guide below will help you diagnose and repair the most common problems on almost all brands of sand filters. You can repair your sand filter with a basic socket set and some standard hand tools. Always be sure to only work on your swimming pool filter when the filter system is off. It is also a good idea to shut the pool timer and disconnect the pump from the power source if possible when working on the filter. This will prevent the pump from kicking on when you are working on the filter.

How To Change The Pool Filter Sand

Pool Filter Sand
If your sand is getting old in your sand filter you are going to have to replace the sand. To replace the sand in your swimming pool filter you will first have to shut the filter system off. Once the filter is off you will have to either start unbolting the bolts around the center of the filter tank, which is most common on older Hayward S-series sand filters. If you have a newer sand filter or one with the multi-directional valve called the multi-port on top of the filter you will want to remove the band that clamps around the base of the multi-port.

Now that you have the filter tank open and you can see the filter sand, you can remove the sand three different ways. The first way is to take a small plastic scoop and manually scoop all the sand from the filter. If you have a large sized sand filter this took take a while. The second way you could remove the sand from the pool filter is to lay the sand filter on its side and dump the sand out. This will normally only be able to done with smaller sand filters like the Hayward S-160 models since they are smaller.

If you do not find any of the two methods above to be something that you can do then you can use the third way of removing the sand from the sand filter. You can use something called a swimming pool filter sand vacuum. This is a special vacuum that is made to connect to a garden hose and create a Venturi effect and will suck all the sand out of your pool filter. This is by far the best and easiest way to remove sand from pool filters.

How To Drain The Sand Filter Tank

If you need to winterize or change the sand in your swimming pool filter you will need to know how to drain the filter tank correctly. What you will want to do is to look around the base of the sand filter tank for the drain plug or screw. On Hayward S-Series models the drain plug with be a white or black cap that will almost resemble a soda cap. Turn the cap to the left until it screws all the way off the threads and then remove it. Open the air bleed screw on top of the filter dome to allow some air into the filter so it can drain better.

On other models of pool filters the drain plug will be located somewhere on the bottom of the tank. On Sta-rite sand filters you can find the drain plug in the center of the bottom of the filter tank. The drain plug will be white and around 2″ inches in outer diameter size. Oh Pentair Filters you will see the drain plug either underneath or on the side of the tank.

Hayward Sand Pool Filter

How To Add The New Sand To The Pool Filter

Once you have emptied all of the old sand from your filter you are going to have to add new sand. Before you add the new sand you will want to inspect all the filter laterals to make sure they are not damaged. Sometimes the laterals will crack from age and when then do they can allow sand to bypass them, which will result in you having sand return into your pool. Once you have inspected all the laterals and they all look OK you are going to want to fill the filter tank up with some water. You will want to fill the tank with water to about 4″ above the laterals. This is to protect the laterals when you start to pour the new sand in.

Once you have the water in the tank the last thing you will want to do is to put something over the manifold pipe that will be sticking straight up in the filter tank. A plastic cup or laying an old rag over the opening of the pipe will prevent sand from entering. Once you have done those two things you can now start to pour the amount of sand you need into the filter. Once all the sand is added to the filter tank you will to reassemble the filter.

How To Change Sand Filter Laterals

If you are getting sand back into your swimming pool and you have a sand filter then chances are your laterals are bad. Laterals can be found on the bottom of the filter tank. Their job is to allow water to flow through the sand and the filter but to keep the sand inside of the filter tank at the same time. The laterals are just small tubes that have slits in them that allow the water to pass through. You will find them connected to the bottom of the filter collector or manifold pipe that runs vertically in the center of the filter tank.

From time to time these laterals will break from a number of reasons and you will start to get filter sand back into your pool. To change the laterals you will have to shut the filter system down and drain the filter tank. You then will have to remove the multi-port or unbolt the filter tank so you can then remove all of the sand.

Once you remove all of the sand from the filter tank you can remove the laterals and the manifold assembly from the filter tank. To replace the filter laterals you will either have to replace the entire lateral manifold system unless your laterals unscrew from the manifold. On some model sand filters the laterals will unscrew from the manifold near the base. If you have tried to un-spin the laterals and they do not move you will have to replace the entire lateral assembly.

Once you have changed the laterals and replaced them with new ones you will want to fill the filter tank up at least 1/3 of the way and then pour new pool filter sand into the tank. Once you have the new sand in the tank reassemble the rest of the filter, which will include the multi-port and anything else you removed while working on the filter. Next you will want to run your swimming pool filter when everything is all back together to make sure there is no leaks or sand returning back into your pool.

Testing The Sand Pool Filter After Replacing The Sand

Once you have everything all back together you will want to prime your swimming pool pump and get your filter system going. You will want to make sure that the belly bands and multi-port gaskets are not leaking. You will also want to backwash the new sand for a few minutes as well to wash small debris off of the sand that might have been mixed in while the sand was being added to the filter. After you have back washed the new sand for a few minutes you will want to run the filter for a few minutes to make sure everything is OK while walking to the pool to make sure that you are getting no sand back into the pool. If everything looks good you will want to run your sand filter for 6 – 8 hours a day depending on weather conditions and how much the swimming pool is used. Make sure to always backwash your sand filter once a week.

356 Comments

  1. I have an S244T Filter. I was getting sand in the pool. So I replaced the umbrella lateral assembly and the sand. When I was removing the old sand, I pulled on the old center pipe and it came off the bottom assembly. I figured that’s why the sand was getting into the pool. Well, after putting in the new assembly and sand and turning the system back on, I noticed sand came out of the jets. I figured the filter needed a “curve” period to settle the new sand and lateral assembly. I also noticed that the jets were shooting bubbles and air. Is this normal after replacing the sand and lateral assembly? I’ve checked all my fittings and tightened all my bolts. It’s been a few days since I did this work. Every time the system is turned off and then on again, a little bit of sand comes out of the jets. Do I have to reinstall the sand and laterals again?

    • Hi Stephen,

      When you added the new sand did you make sure not to get any sand in the stand pipe? A common mistake is that people pour sand by accident in that stand pipe, hence pool sand returning to the pool.

      Also when adding new sand the tank must have some water in it, or the pressure from the sand being poured in IS strong enough to penetrate through the laterals.

      At this point, I would turn the filter on and off about 10 times just to “clear out” any sand that is trapped in the stand pipe or the laterals. If after the 10 start ups you still have sand returning into the pool, you may want to take the filter back apart again to clean out any of the sand,

      If you have any more questions please feel free to ask.

      We also have swimming pool forums located at:
      http://forums.wetheadmedia.com/forumdisplay.php?f=7

      If you need more help with this or would like to start a thread with any other problems.

      Joseph

  2. Joseph,
    Thanks for the quick response. I purchased Type 20 sand. The bag said “Pool Filter Sand”. It didn’t have much information on the bag, so I called the company to make sure (I had never heard of that company before). They lady I spoke with assured me it was Type 20.

    After I placed the new center pipe and laterals in the filter, I taped over the center pipe hole with duct tape. I figured covering that was the appropriate thing to do (after sand was filled, I removed the tape). I left all the lateral in the up position and sprayed water in the filter with a hose. When the water line was above the laterals, I then started pouring sand in. When the sand had reached near the bottom of the laterals, I reached in and moved the laterals into their down position. I then continued pouring sand in until the appropriate amount was in. I thought I had done everything correctly. I believe the only thing I did not do was add more water to the filter after the sand was in. I thought maybe that’s why I was getting sand into the pool after the initial startup. I did add more water to the pool to see if that would help. Not completely sure if it did or not, but it does seem like there’s not as much sand shooting out the jets after turning it off and on a few times over the past day and a half.

    Do you think that the air and bubbles coming out the jets is the cause of the sand? I cannot figure out why the jets are shooting air. Before responding to this posting, I turned everything off. I opened the multiport valve and checked the gasket. It was in good condition (fairly new). I did remove it and cleaned out from underneath the gasket to make sure it was sitting properly. I put it back together. Before opening the pool, I added a Zodiac salt water chlorinator to the system. There’s one PVC fitting that drips a little. I have siliconed the mess out of it and yet it still manages to drip a little. Other than that, I also replaced the gasket on the pump and made sure it’s tightly sealed. I’ll try turning it off and on several times in a row to see if your suggestion helps. Thanks again for your help. (sorry this is so long)

    Stephen

  3. HI Stephen,

    You added the sand the correct way, maybe just a tad slipped through and as you said the sand returning to the pool is less now so you will probably be OK and not have to take the filter apart,

    NOW – FOR the AIR issue:

    Air is brought into the system ONLY one way and that’s through a suction leak on the suction side of the pump,

    Think of yourself drinking from a straw and then someone poking a hole in the straw, natually you will suck air more the the fluid. This is the same for a pump.

    The most common places air will get in are:

    Pump drain plugs, pump cover gasket, bad o-ring in union fitting on suction side.

    Have a look at this article I wrote, it should help you more and feel free to ask more questions here or there.

    This post is called “Your Pump Will Suck Air”
    http://wetheadmedia.com/your-pool-pump-will-suck-air/

    Have a look at that and tell me what you think,

    Joseph

  4. I have an above ground pool. I just had my pump replaced with a 1 hp Hayward power flo matrix pump. It’s connected to a Bacquapure sand filter. Water is now leaking from the plug on my sand filter. Please advise how this can be repaired? Thanks for your help

    • Hi Allan,

      Here is how to fix that drain plug leak.

      1)Shut the filter system off, loosen & remove the drain plug (turn counter clock wise )

      2) Get some Teflon tape and wrap the threads of the drain plug fitting that is sticking out from the filter.

      3) Use some “pipe dope” or any kind of thread sealant and wipe that on top of the Teflon tape.

      4) Re-install and tighten the drain plug.

      This will fix your leak.

      Please let me know if you need any more help.

      Joseph

  5. Hi Joseph,

    You were right!

    Instead of checking my chemicals right away, I took another water sample to the pool store (this time the one we regularly use, which was closed when I took in the last sample). I figured if it was chemical, I’d need supplies, so I could pick them up while I was there. Nearly all of the levels tested low!

    I add the chemicals the store recommended to my pool water and went away for the weekend. Upon returning, the water is improved by about 90%! Thank you!!

    Connie

  6. I have the same problem as BACKWASH earlier. Water is leaking from the backwash valve when in the filter mode. can you please explain further your temporary fix to this problem. How do I do what you recommend? Thanks

    • Hi Clive,

      1) Remove the backwash line from the fitting on the valve by loosing the hose clamp.

      2) Remove the “cone” fitting on the backwash valve (This is what the hose just slide off off)

      3) Screw in a Hayward Rubber plug with o-ring as pictured above.

      When you need to backwash you will need to remove the plug, screw in the cone fitting and then reconnect the backwash hose.

      Let me know if you have any other questions.

      Joseph

  7. Thanks Joseph! Just checking and confirming that this will not cause the water to back up in the filter and “explode” from the pressure. I guess the water will just return to the pool?

  8. Hi Clive,

    You are just stopping the water flow with a plug.

    Now if you had the “return & the drain plugged” the sure you could have issues.

    But just plugging the drain valve is fine, its just like if the valve was working (hence it would be off NOT allowing water out)

    So yes, your statement was correct the water will return to the pool through the “return” side of the filter.

    This is a super common problem when a Hayward Valve or multiport goes bad.

    It is best to have it repaired when possible.

    Please let me know if you have any other issues / questions.

    Joseph

  9. I have water draining from the waste hose while the pool is in the Filtering position, i read where you said to replace the “Multi-Port Gasket”. Is that the white, yellow colored rubber washer on the inside of the Filter Head? I have replaced the whole filter head and still have the same drainage issue. Also when i vacuum the pool for longer than 15 minutes i loose pressure, you can see the basket on the front of the pool pump is only 1/2 full of water when its being vacuumed. Please Help!
    I have a Hayward T266 model filter, Please Help!!

    Pat

    • Hi Pat,

      Sure sounds like your “Multi-Port Gasket is bad, If you remove the screw from the top of the valve and pull the top off AND look inside you will see the gasket. The gasket is affordable and you can install it yourself, if you are handy.

      Here is what a new one looks like:

      Let me know if you need any more help,

      Joseph

  10. Hi Pat,

    Sorry about that, Here is what the Hayward Multi-port replacement gasket looks like:

    Let me know if you need any thing else,

    Joseph

  11. Joseph,
    My Gasket doesnt go in a full circle, its more like half a circle with 3 openings, not the 6 openings that are in your picture.
    Correction on the model type, its a SW166, not sure if that matters?

    Thanks
    Pat

    • Hi Pat,

      Yes the model number matters, BUT yes, just get a “replacement” gasket for your model, and then replace it and you should be fine.

      Joseph

  12. Hi,

    My problem is that after I vacumn the pool clean and the pump is shut off for a while, small clumps of dust ball settle all over the bottom of the pool, please help me.

    Thamk you,

    Bill Mc Lean

    • Hi Bill.

      I also just got your voice mail ;-)

      Let me ask you a few things..

      1) What brand and model of filter do you have?

      2) When was the last time you changed the sand inside of the pool filter?

      3) Have you ever tried to use “Pool Flock” to gather up the silt?

      Please let me know the above and I can help you further.

      Joseph

  13. I have a few questions, we have a Hayward Sand Filter when in the Filtering position there is very low suction in the skimmer basket and very little pressure coming out of the return line. Can U help with this??? Not sure if the sand filter needs sand changed there are no leaks on the any lines, a small leak around the plug on the bottom of the filter but we have not changed the sand in several years. There is good pressure when we put the filter in recirculate mode!
    Thank You,
    Renee Smith

    • Hi Renee,

      There is a few things I would check first before replacing the sand,

      1) Make sure the water level in the pool is high enough

      2) Make sure BOTH the pump basket and the skimmer baskets are NOT full of debris (make sure to check the pump)

      3) Make sure your hoses have no leaks (air in the system will destroy suction fast)

      If the above is all fine, Then I would try changing the sand,

      Let me know if you have any more questions,

      Joseph

  14. Hello,
    I have a Hayward s200 sand filter. I have a chipped piece of plastic in the valve flo were the gasket sits on. When I turn the filter on, water flows out of the backwash hose, I can recirculate for right now but can’t filter. I am trying my hardest not to have to buy a new valve. Is there a cap that I can put on my backwash port while filtering? I have tried temporarily gluing the piece back on but that doesn’t seem to hold. I’ll listen to all suggestions. I am trying to sell the house. Thanks

    • Hi Kathy,

      If you MUST save that valve for now, YOU Can UN screw the back wash fitting that is connected to the hose and then put a “Threaded Plug” NOT a rubber plug in that opening,

      What this will do is “force” the water back into the pool. This is the way to “get by” in tough times, I have done this before,

      1) Make sure that the filter is off

      2) Remove the backwash line

      3) Unscrew the male adapt / cone adapt in the back wash port

      4) Take a 1.5 inch thread plug with an o-ring and screw it in the backwash post

      5) Turn filter back on.

      Alternatively you could also put a valve there as well to stop the water flow,

      Hope this helps you and let me know of you need more help.

      Joseph

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