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Hayward Power-Flo Troubleshooting & Repair Guide

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The Hayward Power Flo swimming pool pump can be found installed on may above ground swimming pools. Although the Hayward Power-Flo pump is rated as one of the top of the line above ground swimming pool pumps they still will need to be repaired as time goes on. Hayward Pool Products offers a full line of replacement parts for all of the Power-Flo models.Hayward Power-Flo Troubleshooting & Repair Guide

There are three different models of the Hayward Power Flo above ground swimming pool pump. The three models are the Power Flo Standard, The Power Flo LX and the Power Flo II. Even though the models are different and some options will vary between all three of the Hayward Power Flo pumps, the basic repair of this style pump will be the same. For example if you need to change the motor bearings because the pump is noisy or if you have to change the pump seal because it is leaking the repair would be the same for all three of the models listed above.
Hayward Power-Flo Pool Pump
Some differences between the power flo models are options such as different horse powered motors, built in swimming pool timers and off course Hayward has made these pool pumps more energy efficient over the years as well. So if you are having any issues with your power flo LX, II or older model you can use our Hayward repair and troubleshooting guide below to help you get your pool pump up and running again in no time.

How To Turn On The Hayward Power-Flo Pump

Hayward Power-Flo Pool Pump Timer
The Hayward Power-Flo pump comes in many different models and depending which one you have will determine how it will turn on. Some of the power flo’s have timers on the back of the motors. If this is the case you will want to look for the manual on / off switch to manually turn the pump on or off. There also will be two-timer pins that you can set to make the pump turn on and off with the timer.

If your Hayward Power Flo does not have an automatic timer on the backside of the motor then you could just have a single toggle switch that will be located on the bottom of the back plastic housing. If you look on the bottom of the back motor housing there will be a switch that you can push from one side to the other. There also will be small print that says power on or off if you have a power flo with this option.
Hayward Power-Flo Parts Diagram
Not all Hayward Power Flo pumps will have this either. The last option is that your power flow pump could be directly wired into your pool electrical system and you will have to look for the pool timer box to turn in on. You usually will not have this situation and will have one of the two mentioned above.

How To Replace The Power Flo Pump Seal

Hayward Power-Flo Pool Pump Seal
If you notice some water leaking from the motor shaft of your pump you might need to replace the mechanical pump seal. The Pump seal is located between the impeller and the seal housing. You can buy a replacement Hayward Power Flo Pump Seal from many swimming pool stores or even a pump and motor repair shop.

To install the new pump seal you will first need to remove the pump volute. After you remove the volute you can remove the bolts that are located on the flange on the front of the wet end of the power flo(see diagram below). Once you remove the flange you will have access to the Hayward Power Flo impeller. You will not want to unscrew the impeller from the motor shaft.

The next step will be to remove the motor through bolts that connect the pump seal housing to the motor frame. Using a nut driver or small wrench remove the four motor through bolts and your pump seal housing will disconnect. Now that the pump seal housing is disconnect you will be able to remove the ceramic base of the pump seal from the housing. Once you remove that ceramic seal seat you will want to replace it with the new one.

The last part of the seal will be located on the pump impeller. There will be a spring on the impeller shaft with a ceramic disk on the end of the spring. You will want to slide this off of the impeller and replace with the new pump seal spring you have. Once you place this part of the pump seal onto the impeller you can screw your impeller back onto the pump shaft and re-assemble the entire Hayward Power Flo Pump.

How To Prime The Power Flo Pump

hayward power flo pump housing
The Hayward Power Flo pump is generally used in above ground swimming pool filter systems were the skimmer is installed higher then the pump. This will provide gravity feed of water to the pump but what can happen is something called swimming pool pump hydro lock. Hydro lock happens when a pocket of air gets caught between the pump and the skimmer. The pump will then try to prime but will not be able to because of the air locked pump.

The way to unlock the air from the Hayward Power Flo and prime it correctly is to first make sure that the swimming pool is filled to mid skimmer. Once the pool is filled to that level you will want to open the top pf the pump slightly, just enough so air can wisp out of it and once you start to get water you can close the pump lid. Your pump is now primed and ready to start. Always stick around for a few minutes and watch the return jets in the pool to make sure the pump has reached full prime.

How To Clean The Power Flo Pump Basket

Hayward Power Flo Pump Basket
If your power flo pump is not flowing the water enough your pump strainer basket could be full of debris or possibly clogged. You will need to open the pump and remove the Hayward Power Flo pump strainer basket and empty and clean it. The way you can do this is to grab the handle on top of the pump lid. The cover / lid on the power flo will be clear. You will need to turn the cover about 90 degrees until the cover un-locks from the grooves. If you look at the side of the pump housing you will be able to see the notch and grooves that the cover of the pump housing locks into.

Once you have the cover removed you will want to pull out the pump strainer basket and clean it thoroughly with a garden hose making sure it is free of all debris. If you leave any loose debris inside of the pump basket it could get stuck in the impeller and clog it. This will cause your pump not to run right. Also, If you have any cracks in your pump strainer basket you will want to replace it as soon as possible before the loose debris that are traveling through the cracks in the basket destroy the impeller.

How To Unfreeze The Power Flo Pump Motor

Hayward Power Flo Pump Motor
After a long winter or sometimes when you don’t use the pool motor for an extended amount of time and with the right moisture conditions the armature of the motor can form surface rust and cause the motor to “freeze up”. Now, this isn’t the temperature kind of freeze, its more like a “humming sound” that will be coming from your Hayward power flo motor. You will usually hear this humming or jamming sound when you first plug in the pump, if in fact the motor is seized or jammed. Sometimes the frozen up pool pump motor will cause the circuit breaker to also blow.

Most of the time people think that they will have to replace the Hayward Power Flo Pump at this point but you actually can try a small repair technique that sometimes will un-freeze your humming motor. What you will want to do is to get a rubber mallet or small hammer and tap the motor casing all around. This will “free up” the surface rust enough so that next time you plug it in the motor will be able to spin.

If you have tapped the motor a few times and the pump still does not start you will want to have the pump looked at by a service shop to see if the motor can be replaced or you could just buy a new motor for the pump. This method will not make every Hayward Power Flo pump that is frozen up work again but it will work for some pumps. You also could tap the pump a tad harder or if you are handy could take the pump apart and look into the rebuilding of it.

Hayward Power Flo Troubleshooting And Common Problems

Problem: “I can’t get my Hayward Power Flo to pump water”

Solution: Your pump may have something called “hydro-lock”. If this is the case you will need to release the air from the filter system.

Problem: “I plug my power flo pump in but it just hums”

Solution: When the pump hums it could mean that you have some surface rust that has built up on the motor. Try tapping the motor forcefully a few times to “free up” the motor armature.

Problem: “I think the eye of my impeller on my power flo may be clogged, what do I do?”

Solution: You will need to remove the volute and the pump housing cover and will have to clean the eye of the impeller out.

Problem: “I can not find the on / off switch on my pool pump”

Solution: You may not have an on or off switch on your power flo, some models just had the pigtail cord that would just get plugged into the wall or the timer.

If you have any more questions please ask below:

216 Comments

  1. I have a Hayward S180T Filter and 1 HP pump. The hose from the pump to the filter keeps “blowing” off. I’ve replaced the sand in the filter and cleaned the filter internally to reduced any internal pressure. Any ideas? The hose from the skimmer to the pump is quite long, but I don’t see how that could affect the pump-to-filter hose connection/pressure.

    Thanks in advance!

  2. I reset the pool timer and it still will beep about 1 time a minute. I have the same pump motor on another pool and I have no issues with that one with the time being set or not. Anyone have any other ideas. I thought electric at first because the home owner had an extention cord but its now wired by electicain.

  3. have hayward pump on above ground pool. Pump is hardwired, unplugged two days ago, plugged back in today and motor hums. Checked impeller and moves back and forth with ease. After a few seconds the thermal kicks the motor off. Tried hitting motor with hammer to free up, to no avail. Any other suggestions would be helpfull. Is there a capacitor that may have gone bad, and where is the switch located that may be stuck open I keep reading about? Thanks again

    • Hi Jason.

      Yes, The Hayward Superpump has both a “switch” “capacitor”.

      If you look at the back of the pump you can remove the back cover and see both,

      Here you go. I will show you:

      Let me know if you need more help,

      Joseph

      • Hi Joseph or other pool experts,
        Yesterday I tried to start my Super Pump. When I flipped the switch I heard a “humming” noise for about a second, then silence, and the pump did not start. Someone else suggested that possibly the capacitor died. Do you think this could be the cause? Can a novice replace a capacitor on his own?
        Secondly, what is the purpose of this switch shown in Joseph’s picture? How is this switch activated?
        Thanks
        Matt H
        Newtown, PA

        • Thanks dude. I’m not sure I’m qualified to do what needs to be done. I’m not in possession of a multimeter. I may have to pay someone to take care of it. Unfortunately I didn’t get a good feeling from the Hayward service guy I talked to today. It seemed like he was ready to replace the whole pump/motor assembly. He never even mentioned the possibility that something as simple as the capacitor may be the issue. A friend of mine suggested that.
          Do you think replacing the capacitor is a wise course of action? If yes, would you care to provide instructions on that?
          Matt

  4. Thank you, but is a power flow LX, only two years old. taken apart but do not see a cap, or any type of switch? Maybe time for a new one?

  5. Want to thank you for all the help, believe i found a corroded contact when I pulled rear end of housing off. Pool fired back up, thank you again. What a great place for answers.

  6. Hi Jason,

    Glad to hear you got it going!!!

    That’s super awesome!

    Have a GREAT 4th of July weekend and keep us in mind if you have any other problems,

    Joseph

  7. My pump quit working and since I was not sure of its age I went ahead and replaced the pump with a new hayward pump. It work fine for a while and then I noticed it was again not working. I took the pump back to the supplier and they bench tested the pump and could not find anything wrong. I took the pump back home and reinstalled the pump and it again ran fine. It was a week later when I noticed the pump was not working again. I took the back off the pump and noted the capaciter was blown apart. I thought to myself that must have been the problem with the new pump so I purchased and installed another capacitor. When I turned it on it hum a few minutes then blew the new capacitor. Note when the pump hums it does turn but dosent seem to move to the next step. Can you give me any ideas what is going on?

    • Hi george,

      Is this a Hayward Super Pump or a Hayward Power Flo Pump?

      Please let me know, But for starters:
      Please see these two articles:

      (Lots of comments with TONS of information from many others as well!)

      Hayward Power-Flo Troubleshooting & Repair Guide
      http://wetheadmedia.com/hayward-power-flo-troubleshooting-repair-guide/

      I also have a entire category called “Pool Pump Troubleshooting”
      http://wetheadmedia.com/reviews/pool-pump-troubleshooting/

      Here is a few other things from Hayward:

      Motor Shuts OFF – Check For:

      1. Undersized wiring; loose connections; etc.

      2. Low voltage at motor or power drop (frequently caused by undersized wiring or extension cord use).

      3. Mechanical binding and electrical overload.

      NOTE: Your Hayward pump motor is equipped with an “automatic thermal overload protector.” The motor will
      automatically shut off if power supply drops before heat damage can build up causing windings to burn out. The
      “thermal overload protector” will allow the motor to automatically restart once the motor has cooled, provided the
      power source is again up to proper levels. It will continue to cut On/Off until the problem is corrected. Be sure to
      correct cause of overheating.

      Motor Hums, But Does NOT Start – Check For:
      1. Centrifugal switch stuck in OPEN position.
      2. Binding of motor shaft.

      Hope that helps as well.

      Let me know if you need anything else or have more questions,

      Joseph

  8. I have a two hayward motors. One seems to work fine. The other does not run. I took out the motor and for a while could not get the impeller to turn. After a little brute force, it does turn now, but not quite as smooth as it should. Should I lubricate the motor somewhere, replace the shaft, or just re-install it and let it run for a while to smooth out?

    • Hi Craig,

      I would suggest changing the motor bearings. Even though the pump may just sound a bit noisy, the extra strain that the bad bearings put on the motor over time can reduce the life of the motor. Bearings are not that bad to replace if your handy,

      Let me know if you need any more help or what me to point you in the right direction on how to change the bearings.

      Joseph

  9. my hayward power flo matrix pump squeals real loud. it is not leaking just very noisy. What do i need to do?

    • Hi Brenda,

      It sure sounds like you will need to replace your motor bearings,

      Let me know if you need more help or have any more questions.

      Joseph

  10. I HAVE A HAYWARD POWER FLO 1 1\2HP WITH 115 VOLTS..IT RUNS FOR ABOUT 2 MINUTES AND THEN THERE IS A LOUD SIREN NOISE..THE MOTOR GETS VERY HOT TO THE TOUCH..IS THIS PUMP I CAN;T FIGURE OUT WHY IT GETS SO LOUD THANKS … OTHER EMAIL IS TINY713US@YAHOO REALLY NEED AN ANSWER

  11. i have a hayward power flo pump that runs for 2 minutes and then makes a loud siren noise and pump gets very very hot.the noise drives us crazy..is the pump shot or what can be done to correct this problem…i am very desperate for any suggestions anyone can give me thanks

  12. Hi,
    We just bought a house that has a pool and the motor makes those beeping sounds every minute…..it has a salt water system too but the previous owner was using chlorine and so are we, a friend said that it needs servicing for the salt water, but we have not even used the salt water system so what should we do? The pool has been running on chlorine only so how do we fix this beeping sound, PLEASE HELP !!
    Thanks,
    Meena

  13. Hello: We have a 1994 Sundance Cameo 800 Spa with two pumps. Both use Hayward 3500 pumps. The start switch on my 2-speed pump (AO Smith Motor) is worn out and I noticed it looks just like the switch shown above for the “Super Pump” . Is this indeed the same? Do you have a part number and price (if you seee them) for the 3500 Pump?

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