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How To Troubleshoot D.E. Pool Filters

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The Diatomous Earth swimming pool filter, commonly known as the “D.E. Pool Filter” for short can be a great asset to your pool water during the summer. However when your D.E. pool filter starts to give you trouble or causes problems you will have to preform something called “Pool Filter Troubleshooting”. When you troubleshoot your D.E. pool filter you will be eliminating what parts are good and won’t need to be replaced. You will also be able to find out what parts have failed on the D.E. pool filter and then be able to replace them.How To Troubleshoot D.E. Pool Filters

Even though there are many different models and styles of Diatomous Earth swimming pool filters, the internal / external parts like filter grids, filter grid manifolds, o-rings and multiports work in the same way. These parts are also the ones that commonly fail or will need to be repaired no matter what brand or model filter you have. Most problems that you will experience with a D.E. pool filter will be caused by lack of proper maintenance by the owner. This includes leaving the pool filter out in the winter elements in the off season, not acid washing the pool filter grids, not replacing needed parts like failing mulitports and leaking o-rings. All of these parts will start to show age and wear before they fail but often they are not replaced until they completely fail. There will of course be unique situations where your D.E. pool filter is experiencing something that no one has ever seen before but there are also many common problems with D.E pool filters.

There are also two different types of D.E pool filters. Some D.E filters will use grid to filter the pool water and others will use something called “fingers”. These finger filter grids are found mostly in the Hayward EC-series pool filter line. Filter Grids and Filter Fingers can give you the same kind of problems as they are both covered in a fine mesh. If this mesh becomes damaged on either a D.E. filter finger or on a grid the D.E. powder will wind up back in the pool. So just because one is shaped like a finger and one is shaped like a grid, that doesn’t mean any one is stronger or won’t give you less problems, as they both will if damaged.

Problem: “My Pool Filter Is Putting D.E. Back Into The Pool”

Solution: When a D.E. swimming pool filter lets d.e powder back into the swimming pool it means that the filter grids, filter fingers, filter manifold or the multiport is bad. When the filter grids have a rip or tear in them they will allow D.E. to pass back into the pool. When the manifold is cracked it will do the same. If the multiport is bad it can cause the D.E. powder to not go into the filter at all and instead go directly back into the pool. If you are seeing small amounts of D.E. powder in your pool chances are that you have a rip or tear in your filter grid.

Problem: “My Hayward EC-series D.E. Pool Filter Is Allowing D.E. Powder Back Into The Swimming Pool and I have found no rips or tears in the fingers”.

Solution: The Hayward EC series line of filters not only uses filter fingers but also uses something called “tube sheets”. These tube sheets are the plastic disks that all of the fingers slide through. There is a top and a bottom tube sheet in all Hayward EC series pool filters. Chances are that you have cracks in your tube sheets. Look in the center of the tube sheet and you will see spider cracks in the tube sheet. These types of cracks are caused by bumping the handle to hard when back washing. Replace the cracked tube sheets and D.E. powder will not go into your swimming pool any longer.

Problem: “My multiport is on filter but the pool is not clearing up”.

Solution: Just because the multiport dial is set on the filter mode does not mean its actually working correctly. Many times the spider gasket inside of the muliport will go bad and then you will think the pool is set on filter mode but the water is really being diverted to the pool or out the backwash line instead. Replace the multiport or the mulitport gasket to correct this problem.

Problem: “My D.E. Pool Filter Gauge Shows High Pressure Even When Its Not Running”

Solution: If the gauge on your D.E. pool filter shows a high pressure even when its off then most likely your gauge is broken and needs to be replaced.

Problem: “Where Can I have My Pool Filter Acid Washed?”

Solution: Most swimming pool supply centers will offer swimming pool filter acid washing. You will usually have to bring down your pool filter grids or fingers and they can acid wash them for you. You can also soak your grids in white vinegar to help cleanse your filter grids as well.

Problem: “How Do I access My Filter Grids Or Fingers?”

Solution: You will need to remove the bolts around the flange or remove the belly bad nut and spring. Once you do either one you will be able to access the filter grids.

Problem: “My Backwash Line Has Water Coming From It When On Filter.”

Solution: If your backwash line has water coming from it when the swimming pool pump is running and the mulitport is set on filter then this means that you have a bad multiport gasket or possibly the entire multiport is bad. You should change either the gasket or the multiport.

Problem: “How Do I bleed The Air From My D.E. Pool Filter?”

Solution: You can bleed the air out or your D.E. pool filter by using the air bleed screw that will be on top of the filter. Most new filters will have an auto air bleed that will bleed the air for you. If you are looking to bleed the air out of the Hayward EC style filters then you will find the air bleeder screw right by the discharge fitting. On other D.E. pool filters the air bleed screw is usually near the gauge on the pool filter. The air bleed screw is also always on the highest point of the filter.

141 Comments

  1. have 4yr. old pool… came home and filter was not on/main switch on …turned everything off(it has rained hard for 2 days (DFW area)/flipped the breaker off/on and then turned the main pool switch back on and heard loud pop and saw smoke which was came from the pump (hayward)…what to do next????

  2. My filter continues to leak after changing and lubricating the o ring. This a namco filter for an above ground swimminp pool. I have a good lube. I have had people that have their own pools and can’t figure it out. I already spent about $40 on o rigs. Plus the part that joins the top to the botton locks after a certain point. It is built into the lock. Any other solutions to this problem.

    • I openned my pool and turned on the filter. It runs properly until the filter stops: whenever the filter stops the water will flow back from the filter to the pool from where it came. What can be wrong?

  3. was vacuuming my inground pool all of a sudden there was no pressure. I sounds like when you get air in the lines. It has been 2 days. we have plugged return valves individually to make sure nothing was blocking the lines. we took the filter apart and there was very little earth in it. The pressure is between 2 and 5. Any suggestions on what to do?

  4. i’m having problems with riding my pool of green water. a friend said we might have a tear in the filter. i do know we need a new gauge, but aside from that, it seems to be running fine & the water that is backwashed is clear. any suggestions? (i’ve tried shocking it, i’ve tried green algae killer, our chlorine levels are ok and our PH was too high but we’ve brought it down….yet still clear, green water!)

    • you may have a problem with phosphate levels. Algae feed on phosphates and help them multiply in great numbers.

  5. I have a Hayward DE filter for more that 20 years. Suddenly, when I remove the lid from the filter basket to clean the debris out and try to screw it back it, it refused to go, as if the O-ring gasket has swollen. I bought another lid and the same thing happens. Can they swell up? C Gross York, PA.

  6. I replaced my rubber belly band 6 weeks ago becauuse it was leaking. I bought the house with the filter 3600 3 tears ago. It started leaking, spurting water a month later. I cleaned it am now trying to replace it on the filter. My wife is helping for a second pair of hands but when we let go of it it snaps off the bottom ring where it goes. ANy ideas as to how to keep it there till we put the top half back on?

  7. when I try to clean my pool and start to vaccum the dirty water comes back into the pool. I gess my problem is in the filters,but I’m a little nervous about taking it all apart and not getting it back together. It’s a “de” filter and it’s old. I have taken the top off the container and was afaid to remove the filters. Is this a big deal to do or can a non handy guy like myself do this.

  8. my de is showing no 0 psi when running and the de powder keeps clogging up the filter and the pool won’t run after this

  9. My Hayward DE 3600 has kinda high pressure still after replacing grids with new ones. It was 19-20 psi caked with plenty of stuff, and still 19-20 with new grids charged with fresh DE. Also I seem to have bits of rust coming out of one of my returns.( Im thinking the heater for that?) Thanks for any help you can give me.

  10. I am have trouble with my pool filter system where the skimmer is suppose to suck its blowing and the other end is sucking what do i do?

  11. I learned a lot from this post, thanks.

    We have tried everything to fix the problem to no avail.

    Here it is:

    I have had a hayward DE filter for a long time it was leaking around the pump gasket. When we fixed the leak , the pump worked better than ever until vacuuming one day it backwashed right back into the pool. earth was still covering the vanes, we replaced the multi port / valve, inspected the fingers and tubes for cracks and leaks and found nothing.

    It is really frustrating as the pressure climbs normally but the filter isn’t clearing the pool. and when we vacuum it spits all of it right back into the pool.

    Please help!

  12. I have no pressure in my filter system and everything else is working fine. No leaks or clogs What is wrong going crazy.

  13. I opened my pool this week and it was a little green. I changed the earth and it was working fine for about 15 min. Then it had no pressure so I pumped the handle and it was fine for another 10 min. I cleaned the fingers once again put more earth to it and once again the same problem has occurred. Can someone please help.

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