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How To Troubleshoot D.E. Pool Filters

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The Diatomous Earth swimming pool filter, commonly known as the “D.E. Pool Filter” for short can be a great asset to your pool water during the summer. However when your D.E. pool filter starts to give you trouble or causes problems you will have to preform something called “Pool Filter Troubleshooting”. When you troubleshoot your D.E. pool filter you will be eliminating what parts are good and won’t need to be replaced. You will also be able to find out what parts have failed on the D.E. pool filter and then be able to replace them.How To Troubleshoot D.E. Pool Filters

Even though there are many different models and styles of Diatomous Earth swimming pool filters, the internal / external parts like filter grids, filter grid manifolds, o-rings and multiports work in the same way. These parts are also the ones that commonly fail or will need to be repaired no matter what brand or model filter you have. Most problems that you will experience with a D.E. pool filter will be caused by lack of proper maintenance by the owner. This includes leaving the pool filter out in the winter elements in the off season, not acid washing the pool filter grids, not replacing needed parts like failing mulitports and leaking o-rings. All of these parts will start to show age and wear before they fail but often they are not replaced until they completely fail. There will of course be unique situations where your D.E. pool filter is experiencing something that no one has ever seen before but there are also many common problems with D.E pool filters.

There are also two different types of D.E pool filters. Some D.E filters will use grid to filter the pool water and others will use something called “fingers”. These finger filter grids are found mostly in the Hayward EC-series pool filter line. Filter Grids and Filter Fingers can give you the same kind of problems as they are both covered in a fine mesh. If this mesh becomes damaged on either a D.E. filter finger or on a grid the D.E. powder will wind up back in the pool. So just because one is shaped like a finger and one is shaped like a grid, that doesn’t mean any one is stronger or won’t give you less problems, as they both will if damaged.

Problem: “My Pool Filter Is Putting D.E. Back Into The Pool”

Solution: When a D.E. swimming pool filter lets d.e powder back into the swimming pool it means that the filter grids, filter fingers, filter manifold or the multiport is bad. When the filter grids have a rip or tear in them they will allow D.E. to pass back into the pool. When the manifold is cracked it will do the same. If the multiport is bad it can cause the D.E. powder to not go into the filter at all and instead go directly back into the pool. If you are seeing small amounts of D.E. powder in your pool chances are that you have a rip or tear in your filter grid.

Problem: “My Hayward EC-series D.E. Pool Filter Is Allowing D.E. Powder Back Into The Swimming Pool and I have found no rips or tears in the fingers”.

Solution: The Hayward EC series line of filters not only uses filter fingers but also uses something called “tube sheets”. These tube sheets are the plastic disks that all of the fingers slide through. There is a top and a bottom tube sheet in all Hayward EC series pool filters. Chances are that you have cracks in your tube sheets. Look in the center of the tube sheet and you will see spider cracks in the tube sheet. These types of cracks are caused by bumping the handle to hard when back washing. Replace the cracked tube sheets and D.E. powder will not go into your swimming pool any longer.

Problem: “My multiport is on filter but the pool is not clearing up”.

Solution: Just because the multiport dial is set on the filter mode does not mean its actually working correctly. Many times the spider gasket inside of the muliport will go bad and then you will think the pool is set on filter mode but the water is really being diverted to the pool or out the backwash line instead. Replace the multiport or the mulitport gasket to correct this problem.

Problem: “My D.E. Pool Filter Gauge Shows High Pressure Even When Its Not Running”

Solution: If the gauge on your D.E. pool filter shows a high pressure even when its off then most likely your gauge is broken and needs to be replaced.

Problem: “Where Can I have My Pool Filter Acid Washed?”

Solution: Most swimming pool supply centers will offer swimming pool filter acid washing. You will usually have to bring down your pool filter grids or fingers and they can acid wash them for you. You can also soak your grids in white vinegar to help cleanse your filter grids as well.

Problem: “How Do I access My Filter Grids Or Fingers?”

Solution: You will need to remove the bolts around the flange or remove the belly bad nut and spring. Once you do either one you will be able to access the filter grids.

Problem: “My Backwash Line Has Water Coming From It When On Filter.”

Solution: If your backwash line has water coming from it when the swimming pool pump is running and the mulitport is set on filter then this means that you have a bad multiport gasket or possibly the entire multiport is bad. You should change either the gasket or the multiport.

Problem: “How Do I bleed The Air From My D.E. Pool Filter?”

Solution: You can bleed the air out or your D.E. pool filter by using the air bleed screw that will be on top of the filter. Most new filters will have an auto air bleed that will bleed the air for you. If you are looking to bleed the air out of the Hayward EC style filters then you will find the air bleeder screw right by the discharge fitting. On other D.E. pool filters the air bleed screw is usually near the gauge on the pool filter. The air bleed screw is also always on the highest point of the filter.

142 Comments

  1. @RS,

    I would suggest checking your total dissolved solids in your water. I would also suggest a good filter cleaning and it does not have to be an acid wash, see these articles:

    # How To Clean Hayward Grid D.E. Filters
    http://wetheadmedia.com/how-to-clean-hayward-grid-de-filters/

    # How To Clean Any D.E. Pool Filter
    http://wetheadmedia.com/how-to-clean-any-de-pool-filter/

    Most of the time the filter just gets “caked up” with DE.

    I would check the TTDS, Wash the filter and use something like Phos Free in the pool

    You can read about Natural Chemistry’s Phos Free here:

    Pool Perfect + PHOSfree Review
    http://wetheadmedia.com/pool-perfect-phosfree/

    Let me know if you have any more questions.

    Joseph

  2. yes i asked a question yesterday and was not answered people after me like today have been answered is there a reason for this

  3. @camile

    i have a de hayward filter which is 20yrs old the grids seem to be in good shape. i have a problem with pressure building up. i back washed and put 1lb. less earth,but pressure continus to build over a few hours.i also have cloudy water

    Hi,

    Sorry I missed you yesterday, I am here to help today,

    Are the grids also 20 years old in the filter or have they been replaced in the last 20 years.

    Have you had the filter Acid washed and if so when was the last time?

    What model Hayward filter is this?

    Please let me know the above and I can help you further,

    Joseph

  4. We have a 20×40 inground liner pool. It has a 1 1/2 hp Hayward Super Pump (C48L2N134B1); Sta-Rite System 3 DE (87D75) Filter; Polaris PB-4 Booster Pump. The pool is 10 years old. Pump was replaced last year and the filter 3 years ago (changed from cartridge to DE).

    We have never had any issues with keeping it clean or levels balanced. However this year we are having circulation issues. We can completely remove and clean the grids put it all back together and everything works great for a few hours. Then the circulation stops. The pump is still running. We can backwash and everything will be fine for an hour or so and then it stops again. Previously when we would backwash you could see debris or caked DE powder in as it went through the bubble. Now though, the bubble is clear all the time. We have had the water tested several times the last few weeks and it is fine.

    Any ideas as to why the circulation stops? One final thing, the pressure gauge sits at about 10 with no pressure and goes up to 20 with pressure. When there is no circulation it usually about 25.

  5. yes the filter and the grids are both 20 yrs old. how do you know when you might need a new one. thank you also for the reply. it was acid washed last year, the filter is clean. the model of the hayward filter is de3600. thank you

  6. I have a hayward de filter. when I turn off the pump I can here the water from the filter going back into the pool along with the D.E.
    Help please. what is wrong?

  7. Hi Jay,

    It sounds like one of two things:

    1) You have an internal part that is broken or needs repair. Such things include a grid that has “popped out” or even a manifold that can be cracked. You will need to take apart the filter and inspect it to see what is going on.

    Or

    2) Your system is creating “back pressure ” and when the filter shuts down the water is “swoohsed” in reverse back through the system. In this type of case I would suggest checking to see if your inline check valve has gone bad. If you don’t have a check valve I would add one.

    From what you have told me so far, those would be my guesses from across the internet ;-)

    Let me know if you have any more questions and feel free to ask,

    Joseph

  8. Well i just had my manifold replaced and there are 2 small leaks ( drips) on 2 separate hoses going into the manifold that need to be tightened a little bit. Could this be my problem? I know it’s not the cartridges, I inspected them before I opened the pool.I don’t think I have an inline check valve at all. Never heard of one. What is it?
    This started last year. My solution ( because of lazyness)was to not turn the pump off. But now, I want it fixed, for obvious reasons. My electricity bill.

  9. I’ve been reading my manual although, I cannot find in it if, after backwashing, do I need to replace the DE? I was told that every time you backwash, the DE needs to be replaced, is this true because I’m not seeing it in the manual? Also, I have a pentair filter and the manual suggests that the pressure should be run 10-12 psi although, after following recommended directions from the manual on cleaning and soaking the grids the pressure doesn’t stay 10-12 for more than a few days and my pool isn’t excessively dirty. Any input?

  10. How much should I replace? The recommended amount of DE for my pool size or say half the recommended amount? Can you tell I haven’t owned a pool before? lol

  11. Hi Sean,

    Can you tell me what model of filter you have?

    Is it a Hayward Perflex or MicroClear?

    What Model EC40A EC50 EC65?

    Please let me know and then I can tell you the amount of D.E. Powder you will need to add to the swimming pool.

    Joseph

  12. I have a hayward de 3260 filter with 1 1/2 hp motor. I have low pressure around 2-3 but the water flow seems ok into the pump and the skimmer. i have cleaned the filter . I also cannot get vacume to work. The filter also works best when its on skimmer and main drain. the water pressure drops to 0 on main drain or skimmer only and only 1 return works.

    • Hi Jason,

      When was the last time you backwashed the pool?

      When vacuuming you need to set the valve to skimmer only and shut off the main drain, You also need to put the vacuum disk in the closet skimmer to the filter system while blocking off the other skimmer with a plug.

      Let me know if you have any more questions,

      Joseph

  13. I backwashed and cleaned the filter a week ago. I only have 1 skimmer. I get no pressure if the pump is on main drain or skimmer alone, get 2-3 when its in the middle with both running.

  14. I have noticed that the screw on th lid of the filter is broken and the pool cleaner is not suctioning and also the water is gushing out of the filter. Is the air causing the cleaner not to suction.
    thanks

    • Hi Shereen,

      Air can only be sucked in through the “suction” side of the pump. If you have a leak on the filter you will need to fix that but that is not where your air is coming from. The air is coming from the suction side of the pump. Check all gaskets and o-rings for leaks.

      Let me know if you need more help.

      Joseph

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