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EdenPure Heater TroubleShooting & Repair

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EdenPure Heater TroubleShooting & Repair
If you have the EdenPure Heater and you are having some trouble with it, you might want to do something they call troubleshooting. When you troubleshoot your EdenPure Heater you will be diagnosing what is wrong with the heater so you can fix it and have nice warm heat again. Sometimes the problem is as easy as plugging the heater in because someone has accidently unplugged it, or sometimes the problem is a little more advanced like you may need to change one of the infrared bulbs inside of the unit. If you have any troubleshooting tips for others that you have learned along the way or need help yourself you can leave your questions and comments on the bottom of this Edenepure Heater TroubleShooting Repair Guide.

EdenPure Heater Won’t Heat The Room / Area

If your EdenPure Heater is not heating the room the first thing you will want to check is to make sure that the heater is plugged into the electrical outlet. Sometimes the cord can get unplugged by accident by someone else in the household. If the cord is plugged in you will also want to make sure that the circuit breaker has not been tripped. After you have made sure that the circuit is good and the EdenPure is plugged in you will now want to make sure you have no drafty doors or windows. If your doors or windows are leaking, that will cause the room to constantly be filling with cold air and could cause the EdenPure not to work. You have to remember this is a heater, Its not made to heat an area that has a wide open window / door etc.

Also you will have to note that this kind of personal (or zone) heater is originally designed for small area, which is about 300 ~ 400 sq ft. It is supplemental heat, and not to be replaced by the main source of heating system in the house.

If your floor materials are made of cement or tile, the time to warm up the room will be doubled as those kind of floor surfaces will absorb a lot of heat during the heat up process.

EdenPure Heater Infrared Bulb Replacement

From time to time you may have to change one of the infrared bulbs inside of the EdenPure Heater. You can buy a new infrared bulb for the Edenpure usually where these types of bulbs are sold. On the EdenPure Heater Review, Raymond says:

Source: http://wetheadmedia.com/edenpure-heater-review/#comments

I have an eden pure model 1000 heater, It is extremely difficult to find any place to buy one of the quarts bulbs, I finally did find a dealer who also repairs them, The cost of each bulb was $ 18.00, and there is a total of 6 of these bulbs inside the heater with an additional bulb at the front of the heater. The bulbs are wired in series in pairs of two. So I ended up getting two bulbs for 36.00 dollars. I was able to install them myself, I have no idea what they would have charged me to put them in. I would love to know if there is anywere these bulbs can be bought for less than the $ 18.00 dollars. I found a set of three on ebay for $ 56.00 dollars.

So if your bulbs do need to be replaced you can see that even Raymond was able to change these bulbs himself for under $40. Off course you could always hire the local EdenPure Repair shop to replace the bulbs inside of the heater for you if you are not that handy, or do not have the time.

Heater Fan Blows Cold Air

The manufacturer originally designed the heater to blow out all the heat inside the unit approximately every 3 minutes, if the unit recognizes the desired temperature has been met in the room. This can also happen when the heater goes into a cool down mode, for example if you power it off. So wait for a little bit once you turned it on, check to see if the unit has been running for a while and if it still blows the cold air.

The Fan Or Unit Won’T Turn Off

First off, check to ensure that you have turn the master power switch to OFF position manually. As explained above, the fan will still run even after you turned off the unit. It is designed as such, until the heat chambers have completely cooled down. Then the fan will shut off by itself after a few minutes, so don’t be alarmed by this behavior.

Cleaning The EdenPure Heater

You can clean your EdenPure Heater with some general household products and a set of rags. You will want to keep your EdenPure Heater clean and free of all dust and dirt, so not only will your heater look good, but other people will not think you are a slob. You can apply your favorite household cleaner to a rag and then wipe down the outside of the EdenPure Heater and you will have one good looking heater even if it doesn’t work as you expected. It still makes one heck of a conversation piece when you have company over and then suddenly there is a loss of words in the room.

321 Comments

  1. I am having the blowing only cold air problem and just found this site and all your comments. I see no one has contacted Edenpure for help! Maybe some of you did and got zero help? What what you all are saying, I am throwing mine in the trash and going with a different brand. Cost a lot up front and now costly and questionable repair results, tells me not to waste time and money! Thanks for your heads up on this issue. Good luck.

  2. I have an ee code on my infared heater when I turn it on and I would like to know how to trouble shoot to fix it.

    • I have an Eden Pure 1000XL with a date of 1207. I forgot to clean the filter and woke up this morning and it would not come on. After remembering the filter, I cleaned it and it still would not come on. I had turned it down last night before going to bed at a low range and it was in the cooling mode when I walked by to see if I had turned it low enough. What can I do to get it up and running again?????

  3. My husband has a Sun Twin heater at our other house in the bedroom. He has mentioned several times that the lights will fade but not entirely go out. Any suggestions?

  4. My Eden pure will turn on bit shut right down the red power light stays on does anyone know what to do please help

  5. I have an EdenPure 5 bulb heater. It quit working. The lights are all on but nothing works. No fan nor heat. Any suggestions?

  6. I have a bad vibration in my eden pure was wondering how to fix it can’t figure out how to open it to see what is wrong help

  7. My Eden pure gen 4 will come on but it doesn’t put out any heat.It also continues to run and I have to unplug it.What do I need to do.Thanks

  8. If the heater is blowing cold air unplug the unit from electrical outlet for 60 min then plug back in. It resets then works again. This info was from Edenpure last year 2015.

  9. I replaced the bulbs in my EdenPure heater as instructed by your rep. The heater is still blowing cold air. What Now?????????????????

  10. My Edenpure heater is blowing cold air. We cleaned the filter that didn’t help.
    The model is Gen4 A4643/RTL Serial CH00603805.
    I need help, what repair service is located in St. Louis, Mo.

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