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EdenPure Heater TroubleShooting & Repair

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EdenPure Heater TroubleShooting & Repair
If you have the EdenPure Heater and you are having some trouble with it, you might want to do something they call troubleshooting. When you troubleshoot your EdenPure Heater you will be diagnosing what is wrong with the heater so you can fix it and have nice warm heat again. Sometimes the problem is as easy as plugging the heater in because someone has accidently unplugged it, or sometimes the problem is a little more advanced like you may need to change one of the infrared bulbs inside of the unit. If you have any troubleshooting tips for others that you have learned along the way or need help yourself you can leave your questions and comments on the bottom of this Edenepure Heater TroubleShooting Repair Guide.

EdenPure Heater Won’t Heat The Room / Area

If your EdenPure Heater is not heating the room the first thing you will want to check is to make sure that the heater is plugged into the electrical outlet. Sometimes the cord can get unplugged by accident by someone else in the household. If the cord is plugged in you will also want to make sure that the circuit breaker has not been tripped. After you have made sure that the circuit is good and the EdenPure is plugged in you will now want to make sure you have no drafty doors or windows. If your doors or windows are leaking, that will cause the room to constantly be filling with cold air and could cause the EdenPure not to work. You have to remember this is a heater, Its not made to heat an area that has a wide open window / door etc.

Also you will have to note that this kind of personal (or zone) heater is originally designed for small area, which is about 300 ~ 400 sq ft. It is supplemental heat, and not to be replaced by the main source of heating system in the house.

If your floor materials are made of cement or tile, the time to warm up the room will be doubled as those kind of floor surfaces will absorb a lot of heat during the heat up process.

EdenPure Heater Infrared Bulb Replacement

From time to time you may have to change one of the infrared bulbs inside of the EdenPure Heater. You can buy a new infrared bulb for the Edenpure usually where these types of bulbs are sold. On the EdenPure Heater Review, Raymond says:

Source: http://wetheadmedia.com/edenpure-heater-review/#comments

I have an eden pure model 1000 heater, It is extremely difficult to find any place to buy one of the quarts bulbs, I finally did find a dealer who also repairs them, The cost of each bulb was $ 18.00, and there is a total of 6 of these bulbs inside the heater with an additional bulb at the front of the heater. The bulbs are wired in series in pairs of two. So I ended up getting two bulbs for 36.00 dollars. I was able to install them myself, I have no idea what they would have charged me to put them in. I would love to know if there is anywere these bulbs can be bought for less than the $ 18.00 dollars. I found a set of three on ebay for $ 56.00 dollars.

So if your bulbs do need to be replaced you can see that even Raymond was able to change these bulbs himself for under $40. Off course you could always hire the local EdenPure Repair shop to replace the bulbs inside of the heater for you if you are not that handy, or do not have the time.

Heater Fan Blows Cold Air

The manufacturer originally designed the heater to blow out all the heat inside the unit approximately every 3 minutes, if the unit recognizes the desired temperature has been met in the room. This can also happen when the heater goes into a cool down mode, for example if you power it off. So wait for a little bit once you turned it on, check to see if the unit has been running for a while and if it still blows the cold air.

The Fan Or Unit Won’T Turn Off

First off, check to ensure that you have turn the master power switch to OFF position manually. As explained above, the fan will still run even after you turned off the unit. It is designed as such, until the heat chambers have completely cooled down. Then the fan will shut off by itself after a few minutes, so don’t be alarmed by this behavior.

Cleaning The EdenPure Heater

You can clean your EdenPure Heater with some general household products and a set of rags. You will want to keep your EdenPure Heater clean and free of all dust and dirt, so not only will your heater look good, but other people will not think you are a slob. You can apply your favorite household cleaner to a rag and then wipe down the outside of the EdenPure Heater and you will have one good looking heater even if it doesn’t work as you expected. It still makes one heck of a conversation piece when you have company over and then suddenly there is a loss of words in the room.

321 Comments

  1. When I turn it on it blows the breaker new home any idea’s.Tried different outlets no good.was working fine till about three weeks ago.Any idea’s ?

    • What happened when you tried different outlets? The breaker cuts out?
      Sounds like you have to much amperage on 1 circuit.
      Double check outlets and breakers for lose wires.

  2. I have an EdenPure Gen 2 model A5095. The bulbs light up beautifully when I turn it on but the fan never kicks on so it shuts down. Is there anything besides the fan that it could be? A fan for it is $42 dollars but if there’s something less expensive that could be wrong, I’d rather start with the least expensive repair that may fix it and work my way up. If it is most likely the fan, then I’ll be ordering that next week. Thanks! Happy New Year!

    • I have much the same problem and would like to know how to take it apart so I can check out what part is not working. I cannot find anyplace where the Gen2 is taken apart. And it doesn’t seem like anyone ever answers questions on this site either.

  3. We have 3 Gen 4 EdenPure heaters and really like them, I have one that everything works, but there is no heat, I just bought new bulbs and it still doesn’t give off any hear, what else c
    Do we need to replace.

  4. I have a EP Gen4 that will not automatically restart after it shuts down. any ideas as to what could be causing this problem?

    • Was just fine after replacing all bulbs. Now it heats fine and shuts down automaticaly but won’t restart. Thermostat?

      Thanks,Tom

  5. I have a Gen 3 that doesn’t turn on I do get a power lite but doesn’t turn on. I replaced the transformer and thermostat. I checked the heating element with an OHM meter, with the meter set to 10X each reads 1.4 to 1.8. Can you point me in the right direction?

  6. MY eden pure Heats up (bulbs glow ) but no heat regulation. stays the same all the time. Hit the mode key and the little lights light up but no change in fan speed or heat hotter like it use too! Any Help here? Thanks!

  7. I have a edenpure model RPE1500 and when you cut it on it heats up blows hot air for a few minutes then the bulb dims and it blows cool air filter is clean could it be the thermostat or something else?

  8. my eden pure heater comes and then goes to mode and then shuts off and comes back on in about and hour what is causing this? I would like for it to stay on continuously.

  9. Heater #1. Have two 1000xl heaters. One, I can only control from the remote.
    Without using the remote I can work the temp upward but not downward and it also will not start back up after the room cools off.

    Heater #2. The heater will not kick back on once it shuts down and the room cools off

    What parts do I need for #1 heater, and the #2 heater?

  10. EdenPure gen21 would not power up. I took it apart and found a cutout tripped and i reset it. The heater came on and worked fine for several hours and then quit again.
    Has anyone else had this problem? I would be grateful for any help.

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