Sand Pool Filter Troubleshooting & Repair Guide
The sand style swimming pool filter can be found on many above ground and in ground swimming pools. There are also many different brands and models of swimming pool filters on the market these days so all the parts will not be interchangeable but many of the things you will need to repair on any sand filter will done basically the same way. The difference between most sand filters is size and brand. Most sand filters these days are equipped with multi-directional flow valves also known as multi-port valves.
Common repairs like replacing the multi-port directional valve, changing the sand inside of the filter, replacing broken laterals and you will need to learn how drain the filter for winterization and for these repairs listed. Knowing how to properly repair and troubleshoot your sand swimming pool filter can save you a lot of money and time in the long run, leaving you to spend that time enjoying the pool rather then working or spending money on it.
The Swimming pools sand filter troubleshooting and repair guide below will help you diagnose and repair the most common problems on almost all brands of sand filters. You can repair your sand filter with a basic socket set and some standard hand tools. Always be sure to only work on your swimming pool filter when the filter system is off. It is also a good idea to shut the pool timer and disconnect the pump from the power source if possible when working on the filter. This will prevent the pump from kicking on when you are working on the filter.
How To Change The Pool Filter Sand
If your sand is getting old in your sand filter you are going to have to replace the sand. To replace the sand in your swimming pool filter you will first have to shut the filter system off. Once the filter is off you will have to either start unbolting the bolts around the center of the filter tank, which is most common on older Hayward S-series sand filters. If you have a newer sand filter or one with the multi-directional valve called the multi-port on top of the filter you will want to remove the band that clamps around the base of the multi-port.
Now that you have the filter tank open and you can see the filter sand, you can remove the sand three different ways. The first way is to take a small plastic scoop and manually scoop all the sand from the filter. If you have a large sized sand filter this took take a while. The second way you could remove the sand from the pool filter is to lay the sand filter on its side and dump the sand out. This will normally only be able to done with smaller sand filters like the Hayward S-160 models since they are smaller.
If you do not find any of the two methods above to be something that you can do then you can use the third way of removing the sand from the sand filter. You can use something called a swimming pool filter sand vacuum. This is a special vacuum that is made to connect to a garden hose and create a Venturi effect and will suck all the sand out of your pool filter. This is by far the best and easiest way to remove sand from pool filters.
How To Drain The Sand Filter Tank
If you need to winterize or change the sand in your swimming pool filter you will need to know how to drain the filter tank correctly. What you will want to do is to look around the base of the sand filter tank for the drain plug or screw. On Hayward S-Series models the drain plug with be a white or black cap that will almost resemble a soda cap. Turn the cap to the left until it screws all the way off the threads and then remove it. Open the air bleed screw on top of the filter dome to allow some air into the filter so it can drain better.
On other models of pool filters the drain plug will be located somewhere on the bottom of the tank. On Sta-rite sand filters you can find the drain plug in the center of the bottom of the filter tank. The drain plug will be white and around 2″ inches in outer diameter size. Oh Pentair Filters you will see the drain plug either underneath or on the side of the tank.
How To Add The New Sand To The Pool Filter
Once you have emptied all of the old sand from your filter you are going to have to add new sand. Before you add the new sand you will want to inspect all the filter laterals to make sure they are not damaged. Sometimes the laterals will crack from age and when then do they can allow sand to bypass them, which will result in you having sand return into your pool. Once you have inspected all the laterals and they all look OK you are going to want to fill the filter tank up with some water. You will want to fill the tank with water to about 4″ above the laterals. This is to protect the laterals when you start to pour the new sand in.
Once you have the water in the tank the last thing you will want to do is to put something over the manifold pipe that will be sticking straight up in the filter tank. A plastic cup or laying an old rag over the opening of the pipe will prevent sand from entering. Once you have done those two things you can now start to pour the amount of sand you need into the filter. Once all the sand is added to the filter tank you will to reassemble the filter.
How To Change Sand Filter Laterals
If you are getting sand back into your swimming pool and you have a sand filter then chances are your laterals are bad. Laterals can be found on the bottom of the filter tank. Their job is to allow water to flow through the sand and the filter but to keep the sand inside of the filter tank at the same time. The laterals are just small tubes that have slits in them that allow the water to pass through. You will find them connected to the bottom of the filter collector or manifold pipe that runs vertically in the center of the filter tank.
From time to time these laterals will break from a number of reasons and you will start to get filter sand back into your pool. To change the laterals you will have to shut the filter system down and drain the filter tank. You then will have to remove the multi-port or unbolt the filter tank so you can then remove all of the sand.
Once you remove all of the sand from the filter tank you can remove the laterals and the manifold assembly from the filter tank. To replace the filter laterals you will either have to replace the entire lateral manifold system unless your laterals unscrew from the manifold. On some model sand filters the laterals will unscrew from the manifold near the base. If you have tried to un-spin the laterals and they do not move you will have to replace the entire lateral assembly.
Once you have changed the laterals and replaced them with new ones you will want to fill the filter tank up at least 1/3 of the way and then pour new pool filter sand into the tank. Once you have the new sand in the tank reassemble the rest of the filter, which will include the multi-port and anything else you removed while working on the filter. Next you will want to run your swimming pool filter when everything is all back together to make sure there is no leaks or sand returning back into your pool.
Testing The Sand Pool Filter After Replacing The Sand
Once you have everything all back together you will want to prime your swimming pool pump and get your filter system going. You will want to make sure that the belly bands and multi-port gaskets are not leaking. You will also want to backwash the new sand for a few minutes as well to wash small debris off of the sand that might have been mixed in while the sand was being added to the filter. After you have back washed the new sand for a few minutes you will want to run the filter for a few minutes to make sure everything is OK while walking to the pool to make sure that you are getting no sand back into the pool. If everything looks good you will want to run your sand filter for 6 – 8 hours a day depending on weather conditions and how much the swimming pool is used. Make sure to always backwash your sand filter once a week.
I’m back. I’m beginning to wonder if it is my multiport valve. There has been a tiny drip coming out of the backwash opening. I took the valve off the filter and took the top of it too. This valve is probably 7-8 years old. Could the gasket be letting water to leak out causing me not to have any or little pressure? Or could the valve not be lining up with the proper holes or not lining up perfectly? As for the sand, I can’t look at it because there is some kind of basket on the middle pipe that prevents me from sticking my hand down to feel the sand. I did take a wire hanger and pushed it into the sand, and it seemed to feel like there was give to it. I’m at a loss right now on what to do. Is it my gasket, the multiport itself, sand, or the tubes/laterals inside the filter. Any other insight you can give would be welcomed. Thanks.
Hi Brian,
The good news is that sand is cheap, Since the multiport is 7 – 8 years old, Its most likely your muliport unless the sand is super old.
I would recommend buying a new muliport and some sand and I would change the sand and the multiport and you will have nothing to worry about for years to come,
If you tell me what type of filter you have I will tell you how to remove the sand etc.
Thats what I would do personally, cause the sand could be 8 years old as well and that’s nasty.
Let me know if you have more questions etc
Joseph
I BOUGHT MY HOUSE ABOUT 1 YEAR AGO.THE POOL HAS A SAND FILTER THAT APPEARS TO BE A HAYWARD PRO SERIES 21″.
THE FILTER CANNISTER IS FIBERGLASS AND VERY AGED BY THE SUN. STRANDS OF FIBERGLASS ARE VISIBLE OVER 50% OF THE FILTER SURFACE. THERE IS A SMALL LEAK ABOUT 4″ FROM THE VERY TOP OF THE FILTER AND SMALL AIR BUBBLES ARE FORMING WITH MOISTURE SATURATING MOST OF THE FILTER. CAN THIS BE REPAIRED EXTERNALLY? INTERNALLY? OR IS IT TIME FOR A NEW FILTER? ALSO IS THERE ANY DANGER IN RUNNING THE FILTER IN THIS CONDITION?
I am having a problem with sand coming from the sand filter into the pool via the pool return inlet. It seems to only occur when I have done a backwash. Any ideas?
Hi John,
Do you have a multi-port valve on your filter? What brand and model do you have, please let me know and I can help you further.
Joseph
It has a multiport valve, it is a Poolrite V700.
Thanks for your help.
John
Hi,
When you run the pool on filter, do you get any water coming from the backwash port?
Let me know,
Joseph
How would I know that?
John
Hi,
Turn your filter on and look at the end of the line, or open / remove the sight glass and see if water flows out while it is set to filter.
If water comes out of the slight glass port or out the end of the backwash line, you have a bad spider gasket inside of the multi-port.
Let me know if you need more help,
Joseph
I have a Hayward sand filter and a Superll Hayward pump. When it shuts off there is back pressure. Enough to blow the skimmer lid off. I have backwashed and it does not help.
My gauge is registering 40 PSI even though nothing is on – we had a few weeks of freeze – unsure if it is stuck. Can rotate multi-port with some effort – but we also have issues with our liner so we have not run pump in awhile – so now that water is below skimmer – but before it was below skimmer, we tried to get it to circulate – but it seemed to not suck in water but too scared to leave it on longer than 30 seconds – it was fine PSI wise then – but after a good hard freeze is when I noticed the reading at plus 40 – we have everything shut off so pump not coming on but unsure what to do…..we are pump/valve/pool idiots and can’t find info on what this is….. help!
Hi Bill.
Replace the gauge, It has gone bad, A new gauge is fairly inexpensive and your troubles will most likely go away once you replace the gauge.
Let me know if you have any other questions.
Joseph
I changed the mpv seat gasket 5 spoke model spx0710xd but now it’s leaking. What should I do?
I talked with you a few weeks back about a lack of pressure in my above ground pool. Well, I’ve taken out my laterals of my sand filter. There was sand all in the little slits. I took them into a pool place and they said that the laterals look worn out and will have to be replaced. It is a Jacuzzi filter which they say makes the laterals expensive. They are going to have to look them up, but he said it could be $100. If I try to clean my old laterals, will it just happen again? Any suggestions? This is getting to be costly. Thanks.
I have a Poolrite V700 multiport valve. The system works fine when running. When the pump is turned off there is a slight hissing, bubbling sound within the multiport valve and over the period of the day the pool pumping system has lost pressure and when the pump starts it is unable to generate enough pressure to draw water past the non return valve in line near the pool.
I would like to pull the multi port valve apart and replace any components but i’m unable to find any directions or drawings on the Poolrite V700 to know what i should be looking at. Any help is appreciated.
Hi Jeff,
Sounds like you need to replace the spider gasket inside of the multi-port valve,
Remove the outer bolts and when you lift off the top you will see a gasket inside,
You need to find the replacement spider gasket for that multi-port and then remove the old gasket and you need to replace it with the new one,
Let me know if you have more questions or if you need more help.
Joseph
I just installed a Hayward Sand filter S244. When I shut the pump off, I hear a hissing sound coming out of the drain plug at the bottom. I’ve hand tightened the valve. It does not leak during operation, only hear the hissing sound and sounds like gurgling in the filter?
Hi Don,
I would remove the drain plug and make sure the o-ring is in good shape and then I would wrap the drain plug threads with some Teflon tape and some thread lube,
it just sounds like it may be leaking a bit.
Let me know if you have more questions or if you need more help,
Joseph
I have a Jacuzzi laser 190 with the 6 way valve. When I turn the unit on water comes out the backwash tube on all settings, why?
Bob
HI Bob,
That will happen for one of two reasons.
1) The spider gasket inside the port valve is all worn out and needs to be replaced if you can find a new one otherwise you will need to replace the multiport valve.
2) The spring on the shaft is worn and the plastic directional port inside is not being held down onto the gasket, If that is the problem you will notice the handle is all loose when pushed up and down and you will need to replace the spring. if the handle is tough to push like there is in fact spring action, I would say it is the gasket inside.
let me know if you need more help.
Joseph
Thanks for reading these are the lastest I’ve tried,
I replaced the spider gasket first then replaced the spring inside. The handle is still floppy. Today I plan on lubrcatig the shaft to see if its hanging up somewhere. Any other ideas?
Bob
I just moved into my new house, and it has a inground pool – just a litle over 13,000 gallons. It has a Triton II Sand filter, a pump for the pool, and a second one for the hot tub adjacent to the pool. I turned on the pool pump, and initially the pressure read right around 10-12 pounds. I have skimmed the surface of debris and backflushed the filter according to the guide for the filter. Now my pressure has dropped to 3-5 pounds, and there appears to be very little flow. Initially I thought there was air in the lines, so I bled the air using the manual bleeder valve – again accoridn to the guide. Can anyone help me with ths? It would really help me out. Thanks!
Hi David,
What is the water condition of your pool? is it blue and clear or green and cloudy?
Let me know, so I can help you further, for now I would backwash the pool filter again,
Joseph
The water is cloudy right now. I know that the previous owner had a service that came weekly. But the last time the service was there was the 9th (today being the 22nd). I closed on the 15th and after cleaning out the skimmer basket, turned the pump/filter on the afternoon of the 16th – over-riding the timer and leaving it on for 2 days straight. I checked and cleaned the skimmer basket twice each day (in the morning and evening) I began working on it (skimming the surface with a net, and double checking the pumps) Saturday morning (the 20th). Everything I have read and everyone I have talked ot says that it is easier and beter to maintain the pool/water than it is to “catch up”, so that is what I have been trying to do.
Sunday morning is when I backflushed the filter. First I turned the pump off and waited until there were no more noises. Then I switched the filter to back flush, and turned it on. I watched the backflush drain and let it continue to pump until the water was clear. I then turned the system off and again waited until there were no more noises. I switched it back to filter, and turned the sytem on again.
I have tested the water once (with strips). It indicated the chlorine was low and the Ph was high. I have added one chlorine “bisket” in a floating canister. I have not touched the Ph. I thought I should get the physical system right before concentrating on the chemical balance of the water.
Hi David,
Thanks for the reply and what your experiencing with the filter is normal.
As the filter fills up with debris from the pool water they will get trapped in the filter, hence why you need to back wash. Back washing removes all the junk from the filter.
You will want to shock your pool heavy and then run the filter continuously until the pool clears while back washing the filter every time it needs to be back washed. You might also want to change the filter sand as well if the sand is older then 3 years old.
Also check out this page:
Swimming Pool Owners Start Up Guide
http://wetheadmedia.com/swimming-pool-owners-start-up-guide/
Let me know if you need more help,
Joseph
Joseph,
So this is normal? I am questioning this for two reason: First, when I first start up the pump, the pressure rises to about 8-10 pounds, but only got one for a minute or two; and then it drops to 3-5 pounds. After the pressure drops, when I check the skimmer, the water does not seem to be flowing. Second, since I performed the backflush; when I turn the pump on I get air bubbles out of the return port in the pool. The strange part is that I do not get air bubbles if I switch the return to the hot tub instead of the pool – which is why this isn’t making sense to me.
I do have one more question. I am going to go ahead and backflush the system again tonight. Then I need to vacuum the flow of pool – badly. After that I am assumming I should backflush again. But how often should I backflush (generally speaking)?
Hi David,
yes, its normal,
Think of your pool filter as a vacuum bag, and every time you back wash once you empty that bag, NOW,
If you poured 10 million cheerios on your living room floor , how many times would you empty the vacuum cleaner?
The ten million Cheerios is like the 10 million parts of the water that have debris in them, Pool Water chemistry is measured in PPM (parts per million)
So keep shocking, keep the CHL at 2.5 – 3.0 and run the filter day after day until it clears.
Also try adding a “flock” to the pool as well.
But my Cheerios reference you get you to see what I am saying…
Let me know if you need more advice etc.
Joseph
PS: If the sand is old, or you have no idea, change the sand,
Oh you need to backwash every time the filter pressure raises 10 PSI the above normal operating pressure.
Hi, I have very limited pool system knowledge first off.. I have a Pentair Triton II pool filtration system. All of the sudden the system seems to be letting sand go into the pool via the filtration discharge. When I clean the pool wih the vacuum, the system has good suction and seems to clean the entire pool, however after a few hours all the sand that was pushed through the discharge jet into the pool seems to finally settle on the bottom of the pool. Anybody know what the problem is? and if it’s a quick fix?
Any help would be greatly appreciated
Thanks
Justin
Hi Justin,
There is something on the bottom of your pool filter (inside) called “laterals” these laterals are what let the water through but not the sand, What happened is one or more of the laterals has either broken or has cracked and now is allowing sand to pass through and into the pool.
What you will need to do is to open the filter up, remove all of the sand and then pull the stand pipe and the laterals out of the filter body and inspect, repair and replace all the ones that are broken or cracked.
Once you have put the laterals back into the filter tank, you will want to cover the top of the stand pipe so no sand goes into in, fill the tank with a few inches of water so the laterals don’t crack as your pouring sand into the filter tank and then you will want to replace all the sand in the filter and then put it all together.
You might as well replace the sand in the filter with new sand while your at it and have every thing apart.
Here is a basic image of what a sand filter looks like inside. The part you will be replacing (laterals) is part #15 in this image below,
Let me know if you need more help or have any other questions,
Joseph
Here’s that parts diagram for you:
Thanks for the reply! You have been an extreme help. One more side question – Approx. how much time would this take for a novice like me to repair and do you have a ballpark price for the lateral?
Thanks again
Justin
Hi Justin,
The lateral runs around $7 to $11 , you can order it from a local pool store or online,
You can also use google product search to find the best price,
http://www.google.com/products?q=triton%20ii%20lateral&oe=utf-8&rls=org.mozilla:en-US:official&client=firefox-a&um=1&ie=UTF-8&sa=N&hl=en&tab=wf
Then you will need new sand, (shop around locally for swimming pool filter sand / media ) usually $7 or so a bag,
Then you will need a large set of water pump / channel lock pliers and a few sockets.
If you are handy, under 50 and in decent physical shape you can do this by yourself in about 4 – 6 hours,
If you have a friend, buddy, your wife help you etc, you can proabably do it in 3 – 5 hours,
The alternative is to hire a pool company and that will cost you around $250 + and they’ll usually just try to talk you into a new filter ……
But if you do it yourself, it will cost you under $50 most likely…..
Let me know if you need more help or have more questions.
Joseph