Plumbing, Heating and Pool Repair Guides

Sand Pool Filter Troubleshooting & Repair Guide

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The sand style swimming pool filter can be found on many above ground and in ground swimming pools. There are also many different brands and models of swimming pool filters on the market these days so all the parts will not be interchangeable but many of the things you will need to repair on any sand filter will done basically the same way. The difference between most sand filters is size and brand. Most sand filters these days are equipped with multi-directional flow valves also known as multi-port valves.Sand Pool Filter Troubleshooting & Repair Guide

Common repairs like replacing the multi-port directional valve, changing the sand inside of the filter, replacing broken laterals and you will need to learn how drain the filter for winterization and for these repairs listed. Knowing how to properly repair and troubleshoot your sand swimming pool filter can save you a lot of money and time in the long run, leaving you to spend that time enjoying the pool rather then working or spending money on it.

The Swimming pools sand filter troubleshooting and repair guide below will help you diagnose and repair the most common problems on almost all brands of sand filters. You can repair your sand filter with a basic socket set and some standard hand tools. Always be sure to only work on your swimming pool filter when the filter system is off. It is also a good idea to shut the pool timer and disconnect the pump from the power source if possible when working on the filter. This will prevent the pump from kicking on when you are working on the filter.

How To Change The Pool Filter Sand

Pool Filter Sand
If your sand is getting old in your sand filter you are going to have to replace the sand. To replace the sand in your swimming pool filter you will first have to shut the filter system off. Once the filter is off you will have to either start unbolting the bolts around the center of the filter tank, which is most common on older Hayward S-series sand filters. If you have a newer sand filter or one with the multi-directional valve called the multi-port on top of the filter you will want to remove the band that clamps around the base of the multi-port.

Now that you have the filter tank open and you can see the filter sand, you can remove the sand three different ways. The first way is to take a small plastic scoop and manually scoop all the sand from the filter. If you have a large sized sand filter this took take a while. The second way you could remove the sand from the pool filter is to lay the sand filter on its side and dump the sand out. This will normally only be able to done with smaller sand filters like the Hayward S-160 models since they are smaller.

If you do not find any of the two methods above to be something that you can do then you can use the third way of removing the sand from the sand filter. You can use something called a swimming pool filter sand vacuum. This is a special vacuum that is made to connect to a garden hose and create a Venturi effect and will suck all the sand out of your pool filter. This is by far the best and easiest way to remove sand from pool filters.

How To Drain The Sand Filter Tank

If you need to winterize or change the sand in your swimming pool filter you will need to know how to drain the filter tank correctly. What you will want to do is to look around the base of the sand filter tank for the drain plug or screw. On Hayward S-Series models the drain plug with be a white or black cap that will almost resemble a soda cap. Turn the cap to the left until it screws all the way off the threads and then remove it. Open the air bleed screw on top of the filter dome to allow some air into the filter so it can drain better.

On other models of pool filters the drain plug will be located somewhere on the bottom of the tank. On Sta-rite sand filters you can find the drain plug in the center of the bottom of the filter tank. The drain plug will be white and around 2″ inches in outer diameter size. Oh Pentair Filters you will see the drain plug either underneath or on the side of the tank.

Hayward Sand Pool Filter

How To Add The New Sand To The Pool Filter

Once you have emptied all of the old sand from your filter you are going to have to add new sand. Before you add the new sand you will want to inspect all the filter laterals to make sure they are not damaged. Sometimes the laterals will crack from age and when then do they can allow sand to bypass them, which will result in you having sand return into your pool. Once you have inspected all the laterals and they all look OK you are going to want to fill the filter tank up with some water. You will want to fill the tank with water to about 4″ above the laterals. This is to protect the laterals when you start to pour the new sand in.

Once you have the water in the tank the last thing you will want to do is to put something over the manifold pipe that will be sticking straight up in the filter tank. A plastic cup or laying an old rag over the opening of the pipe will prevent sand from entering. Once you have done those two things you can now start to pour the amount of sand you need into the filter. Once all the sand is added to the filter tank you will to reassemble the filter.

How To Change Sand Filter Laterals

If you are getting sand back into your swimming pool and you have a sand filter then chances are your laterals are bad. Laterals can be found on the bottom of the filter tank. Their job is to allow water to flow through the sand and the filter but to keep the sand inside of the filter tank at the same time. The laterals are just small tubes that have slits in them that allow the water to pass through. You will find them connected to the bottom of the filter collector or manifold pipe that runs vertically in the center of the filter tank.

From time to time these laterals will break from a number of reasons and you will start to get filter sand back into your pool. To change the laterals you will have to shut the filter system down and drain the filter tank. You then will have to remove the multi-port or unbolt the filter tank so you can then remove all of the sand.

Once you remove all of the sand from the filter tank you can remove the laterals and the manifold assembly from the filter tank. To replace the filter laterals you will either have to replace the entire lateral manifold system unless your laterals unscrew from the manifold. On some model sand filters the laterals will unscrew from the manifold near the base. If you have tried to un-spin the laterals and they do not move you will have to replace the entire lateral assembly.

Once you have changed the laterals and replaced them with new ones you will want to fill the filter tank up at least 1/3 of the way and then pour new pool filter sand into the tank. Once you have the new sand in the tank reassemble the rest of the filter, which will include the multi-port and anything else you removed while working on the filter. Next you will want to run your swimming pool filter when everything is all back together to make sure there is no leaks or sand returning back into your pool.

Testing The Sand Pool Filter After Replacing The Sand

Once you have everything all back together you will want to prime your swimming pool pump and get your filter system going. You will want to make sure that the belly bands and multi-port gaskets are not leaking. You will also want to backwash the new sand for a few minutes as well to wash small debris off of the sand that might have been mixed in while the sand was being added to the filter. After you have back washed the new sand for a few minutes you will want to run the filter for a few minutes to make sure everything is OK while walking to the pool to make sure that you are getting no sand back into the pool. If everything looks good you will want to run your sand filter for 6 – 8 hours a day depending on weather conditions and how much the swimming pool is used. Make sure to always backwash your sand filter once a week.

356 Comments

  1. Thanks for the info, but I am really having a hard time relating to the phosphate problem, as I said before I have had the pool for 28 years. Until this year I have never needed to treat for phosphate, does make any sence.

    • Hi,

      Sure that makes sense, But this year you have a problem so you need Phos free, It’s just like a car, You don’t need a timing belt every day, But when you do you do.

      Let me know if you need more help.

      Joseph

  2. My 15×30 above ground pool will not clear.It was fine until we had a filter problem. The sand tamk had a hair line crack in it.We have patched this and it is no longer leaking but the pool turned green while as it took a week for us to make the repairs. We replaced the sand after making the repair .Since then it will not clear, My chemicals a dead on correct. I added Phos Free as recommended by my pool supply store. I have run the filter for 5 days and nights without a rest. After every 24 hour period the water is clear but the bottom of the pool is covered in algae. I brush this and of coasre the pool is then green again.
    Is it time to replace the filter? The pump is only three years old.I am getting so frustrated!

    • Hi Amy,

      You are doing everything correct BUT one thing.

      Once you can see the bottom of the pool and you can see the Algae on the pool floor, you will want to set your filter on “waste” and then vacuum all the algae out of the pool. This is called a swimming pool power vacuum.

      If you keep brush the bottom every time you can see the bottom the pool will never clear.

      So next time your water is clear and you can see the bottom, get the vacuum out, put the filter on waste and vacuum it all out.

      This is called a “power vacuum”

      You can read more about it here.

      How To Power Vacuum Your Swimming Pool
      http://wetheadmedia.com/how-to-power-vacuum-your-swimming-pool/

      Please let me know if you need more help.

      Joseph

  3. Joseph,

    I have an inground pool with an American Products 24″ Fiberglass sand filter. Today, I hooked my vacuum up through my filter, it wasn’t sucking (I added water to the line) so I disconnected it. I then added my polaris “robot” vacuum up to the jet (like I always do). When I turn pump back on, no water is running through the lines (air in line??) How do I properly get the air out if this is the problem?

    • Hi Kim,

      I would first make sure that the pump volute (pump basket area) is full of water, It sounds as if you could have lost your prime. Once you get the pool filter going and some water circulating, I would then back wash the swimming pool filter. I would also empty the skimmer baskets and the pump basket, Check to make sure that you have no air leaks as well.

      You can read this for more info:

      Your Pool Pump Will Suck Air!
      http://wetheadmedia.com/your-pool-pump-will-suck-air/

      Let me know if you need more help.

      Joseph

  4. I have an above ground pool with sand filter. When I shut the filter off water backs up through the skimmer and shoots up about 2 feet in the air….before I start the filter I have to release allot of air from the filter…

    need help whats going on?

    Chris

  5. I have an old pool system. Sand filter (triton). When I vacuum after a few minutes I notice a dirty cloud coming out the return lines. It does not appear to be sand. My sand was supposedly replaced last year (by a service guy who is no longer in business, who said he changed the sand but never billed me for it sol not sure what exactly I got.) Any sugestions on what I should check or do. Thanks, Greg Long

    • Hi Greg,

      I would empty the sand out of the filter, and then I would check the laterals and the manifolds for cracks, I would then replace the sand as well.

      Changing the pool filter sand is something everyone can do if they are a little bit handy.

      Let me know if you need more help,

      Joseph

  6. Hello!

    I purchased a home back in January 2009 that happened to have a pool. I found a great pool forum (Trouble Free Pool Forum) online and have figured out how to test my own water and have perfectly crystal clear water. We have a very large Triton sand filter. I assume it is working correctly, because our water is sparkling clear. However, the pressure almost always stays the same–and we really never have to backwash (we do anyway–usually about once a week).

    My main concern is that a good amount of water is leaking from UNDERNEATH the sand filter. It’s not gushing water–but it’s enough to be concerned about. I called my home warranty (AHS) and they sent out a local pool company to look at it. The pool guy told me it was from “condensation”–which we know now it isn’t.

    Should I call AHS back and have them come look at it again? I just hate to waste 60 dollars AGAIN–since the first pool guy that came out didn’t really do anything–he didn’t even open the sand filter to look at the sand. I was very disappointed.

    Some other information you may want to know is that our pool is inground–21,000 gallons. We have no sand entering the pool from the returns–so I assume the laterals are okay.

    I really want to get the problem fixed before winter comes. I live in North Texas–so I am thinking about running the pool all winter long, instead of closing it down. I still haven’t made up my mind yet though.

    Thanks for any advice you can offer! :)

    • Hi Emily,

      You can always take the filter apart the filter yourself and then find out where its leaking, BUT My guess is that the o-ring that is on the drain stem is leaking, and probably running down the tank, I would also make sure none of the pipes or fittings are leaking on the top of the filter and then running down the tank somewhere.

      There is nothing else on the bottom unless the tank is cracked, so chances are your o rings are leaking or you have a crack in the tank. If you are handy you can take apart the filter yourself like I mentioned above,

      Please let me know if you have any more questions,

      Joseph

  7. Like Gregg posted August 13th 2009. I too have the same problem if anyone has any help please reply. Thank you, Mike C.

  8. Teak you! I enjoyed your item on sand filters but I can find no references or suppliers of
    a swimming pool filter sand vacuum as you describe.

    Can you please point me in the right direction.

    Regards Bernard

  9. I have a 28,000 gal in-ground. When I run my pool cleaner(Kreepy Krawler)& turn my pump off,pressure builds up & water comes shooting out of the skimmer. What causes this? Also I’m not sure how to open the air bleed assembly. What should the pressure run? Thanks for your help!

  10. I have a problem with my pool filter multi valve when i turn the power on it does not click down properly & lock into positon thus not working any ideas?

  11. I have a Sand filter and have had the water tested by 3 different supply stores. The water is Green. I replace the sand with Z- something sand. I was told it was better then the standard sand. Its still green. I have had the O-ring valve checked and they are fine. Nothing is by passing. Help..

    • Hi Michael,

      Sounds like you added ZeoBrite which works well ;-)

      Here is what you will need to do to clean that green pool

      1) Shock the pool x 3 meaning 12 / 1 lb bags shock

      2) Brush all walls and floor once and only do this one time during the whole process.

      3) Run Filter continuously until pool is clear but in the meantime backwash every 4 – 6 hours

      4) After 24 hours “Power-Vac” the pool with your filter on waste ( do not brush after vacuuming )

      5) Keep running filter and shock again with 4 lbs – Keep back washing and running filter

      The pool should be clear to swim in 3 – 6 days.

      Here is some other info that may help you and also let me know if you need more help.

      Swimming Pool Owners Start Up Guide
      http://wetheadmedia.com/swimming-pool-owners-start-up-guide/

      Joseph

    • Hi Peter,

      It sure sounds like something is wrong, Could you tell me the make and model of your pump and filter and I can help you more. Its just impossible to guess whats wrong without that info ;-)

      Let me know,

      Joseph

  12. I did a back wash on my pool and then a rinse. After rinsing I forgot to turn it back to the normal pump. My timer cut on in the middle of the night and it was on rinse still and lowered my pool by about a foot. I got the pool filled back up and I thought everything was ok but now I am having issues with the sand filter.

    When the pump starts the pressure and everything seems ok. I have a glass bubble at the top of the filter so I can see the water. It normally is filled to the top of that bubble. But everytime it runs now it is having to fill back up. Everything seems to run fine when it fills back up but when the pump stops the water in the sand filter slowly goes down again. It only fills back up when the pump starts again.

    Have I caused a major problem by running my filter on rinse for 4 hours? Should this go away after the pump runs several times?

    • Hi,

      It sounds like you might have a small suction leak now from when you ran the pump that long with less water then on the normal filter cycle. I would check the fitting on the front of the pump to see if when the pump was running hot it might have loosened.

      Let me know if you need more help,

      Happy Holidays !!

      Joseph

  13. I have an above ground pool. My sand filter is hardly (almost nothing) putting out any pressure. I can’t back wash because of no pressure and my pool sweep won’t work. A pool guy thinks something is wrong inside the filter. The motor is new and the impeller is new too. There is no blockage in the hoses that I can find. I don’t know if something is blocking the water inside of the filter. Can the sand get too compacted? The filter is new (no warranty) with new sand. What can I do?

    • Hi Brian,

      I just read what you wrote and something didn’t make sense to me, You said “I can’t back wash because of no pressure”

      This is your issue, Its your pump. The “Pump” sucks water from the pool and then pumps into the filter. If there is no pressure or not enough to backwash then you need to get the pump to be able to fully prime and then you will have enough pressure.

      I would set the multiport to “recirculate” and then I would see how the pump runs, This setting bypasses the filter and if you pump is running 100% you should have awesome pressure at the returns.

      That would be my step one.

      Once the pump is good I then would set the multiport to backwash and you should be able to backwash or the filter should start building up pressure if there is a blockage.

      But from what you described above it sounds like you have a suction issue Vs a pressure issue.

      Let me know what type of pump and filter you have and I can tell you more.

      Happy Holidays !!!

      Joseph

  14. Thanks for the info. I did set my multiport to recirculate. It actually said whirlpool but I think it was the same thing. Anyway, I got tremendous pressure when I bypassed my sandfilter. I think this means that there has to be some kind of blockage inside of the sand filter. Am I correct in thinking that? Or could there be a problem with my multiport? Because of the pressure I got, I don’t think I have a vacuum leak. You have helped me so far, so I am going to keep coming to you for help.

    • Hi,

      It could be either the sand filter or the valve, The first thing I would look for is to see if the multiport was not working in other ways. For example, If your backwash port is leaking water while you have it on filter or whirlpool then chances are the spider gasket is bad or has shifted, you can replace the gasket inside if you take the valve body apart.

      If the multiport is in good shape you have to open up the top of the sand filter and look at the condition of the sand. If the sand has not been replaced in serveral years you may want to change it because it could be clogged.

      If your not getting sand back into the pool then I would not worry about broken internal parts inside of the filter.

      I would suggest checking the condition of the sand and also the spider gasket and condition of the mulitport,

      Happy New Year

      Let me know if you need more help or have other questions.

      Joseph

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