Plumbing, Heating and Pool Repair Guides

Sand Pool Filter Troubleshooting & Repair Guide

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The sand style swimming pool filter can be found on many above ground and in ground swimming pools. There are also many different brands and models of swimming pool filters on the market these days so all the parts will not be interchangeable but many of the things you will need to repair on any sand filter will done basically the same way. The difference between most sand filters is size and brand. Most sand filters these days are equipped with multi-directional flow valves also known as multi-port valves.Sand Pool Filter Troubleshooting & Repair Guide

Common repairs like replacing the multi-port directional valve, changing the sand inside of the filter, replacing broken laterals and you will need to learn how drain the filter for winterization and for these repairs listed. Knowing how to properly repair and troubleshoot your sand swimming pool filter can save you a lot of money and time in the long run, leaving you to spend that time enjoying the pool rather then working or spending money on it.

The Swimming pools sand filter troubleshooting and repair guide below will help you diagnose and repair the most common problems on almost all brands of sand filters. You can repair your sand filter with a basic socket set and some standard hand tools. Always be sure to only work on your swimming pool filter when the filter system is off. It is also a good idea to shut the pool timer and disconnect the pump from the power source if possible when working on the filter. This will prevent the pump from kicking on when you are working on the filter.

How To Change The Pool Filter Sand

Pool Filter Sand
If your sand is getting old in your sand filter you are going to have to replace the sand. To replace the sand in your swimming pool filter you will first have to shut the filter system off. Once the filter is off you will have to either start unbolting the bolts around the center of the filter tank, which is most common on older Hayward S-series sand filters. If you have a newer sand filter or one with the multi-directional valve called the multi-port on top of the filter you will want to remove the band that clamps around the base of the multi-port.

Now that you have the filter tank open and you can see the filter sand, you can remove the sand three different ways. The first way is to take a small plastic scoop and manually scoop all the sand from the filter. If you have a large sized sand filter this took take a while. The second way you could remove the sand from the pool filter is to lay the sand filter on its side and dump the sand out. This will normally only be able to done with smaller sand filters like the Hayward S-160 models since they are smaller.

If you do not find any of the two methods above to be something that you can do then you can use the third way of removing the sand from the sand filter. You can use something called a swimming pool filter sand vacuum. This is a special vacuum that is made to connect to a garden hose and create a Venturi effect and will suck all the sand out of your pool filter. This is by far the best and easiest way to remove sand from pool filters.

How To Drain The Sand Filter Tank

If you need to winterize or change the sand in your swimming pool filter you will need to know how to drain the filter tank correctly. What you will want to do is to look around the base of the sand filter tank for the drain plug or screw. On Hayward S-Series models the drain plug with be a white or black cap that will almost resemble a soda cap. Turn the cap to the left until it screws all the way off the threads and then remove it. Open the air bleed screw on top of the filter dome to allow some air into the filter so it can drain better.

On other models of pool filters the drain plug will be located somewhere on the bottom of the tank. On Sta-rite sand filters you can find the drain plug in the center of the bottom of the filter tank. The drain plug will be white and around 2″ inches in outer diameter size. Oh Pentair Filters you will see the drain plug either underneath or on the side of the tank.

Hayward Sand Pool Filter

How To Add The New Sand To The Pool Filter

Once you have emptied all of the old sand from your filter you are going to have to add new sand. Before you add the new sand you will want to inspect all the filter laterals to make sure they are not damaged. Sometimes the laterals will crack from age and when then do they can allow sand to bypass them, which will result in you having sand return into your pool. Once you have inspected all the laterals and they all look OK you are going to want to fill the filter tank up with some water. You will want to fill the tank with water to about 4″ above the laterals. This is to protect the laterals when you start to pour the new sand in.

Once you have the water in the tank the last thing you will want to do is to put something over the manifold pipe that will be sticking straight up in the filter tank. A plastic cup or laying an old rag over the opening of the pipe will prevent sand from entering. Once you have done those two things you can now start to pour the amount of sand you need into the filter. Once all the sand is added to the filter tank you will to reassemble the filter.

How To Change Sand Filter Laterals

If you are getting sand back into your swimming pool and you have a sand filter then chances are your laterals are bad. Laterals can be found on the bottom of the filter tank. Their job is to allow water to flow through the sand and the filter but to keep the sand inside of the filter tank at the same time. The laterals are just small tubes that have slits in them that allow the water to pass through. You will find them connected to the bottom of the filter collector or manifold pipe that runs vertically in the center of the filter tank.

From time to time these laterals will break from a number of reasons and you will start to get filter sand back into your pool. To change the laterals you will have to shut the filter system down and drain the filter tank. You then will have to remove the multi-port or unbolt the filter tank so you can then remove all of the sand.

Once you remove all of the sand from the filter tank you can remove the laterals and the manifold assembly from the filter tank. To replace the filter laterals you will either have to replace the entire lateral manifold system unless your laterals unscrew from the manifold. On some model sand filters the laterals will unscrew from the manifold near the base. If you have tried to un-spin the laterals and they do not move you will have to replace the entire lateral assembly.

Once you have changed the laterals and replaced them with new ones you will want to fill the filter tank up at least 1/3 of the way and then pour new pool filter sand into the tank. Once you have the new sand in the tank reassemble the rest of the filter, which will include the multi-port and anything else you removed while working on the filter. Next you will want to run your swimming pool filter when everything is all back together to make sure there is no leaks or sand returning back into your pool.

Testing The Sand Pool Filter After Replacing The Sand

Once you have everything all back together you will want to prime your swimming pool pump and get your filter system going. You will want to make sure that the belly bands and multi-port gaskets are not leaking. You will also want to backwash the new sand for a few minutes as well to wash small debris off of the sand that might have been mixed in while the sand was being added to the filter. After you have back washed the new sand for a few minutes you will want to run the filter for a few minutes to make sure everything is OK while walking to the pool to make sure that you are getting no sand back into the pool. If everything looks good you will want to run your sand filter for 6 – 8 hours a day depending on weather conditions and how much the swimming pool is used. Make sure to always backwash your sand filter once a week.

356 Comments

  1. I have two questions:
    1. The part that has the “plunger” to backwash the pool broke, so we are replacing it. While doing that, we drained the filter, and took this opportunity to turn it in a different direction and restructure our PVC pipes. One of the parts on our filter was in disrepair. It is a small round piece that (I think – since my husband was the one who took this apart) goes on the top of the center pipe that comes up through the filter. It is rubber on one side, and one side looks like a “screen” or mesh covering that rises off of the rubber about 1/4″ – 1/2″. When we took it to the pool supply people, they said that the part is no longer made and it is unnecessary anyway…what is this part, and is this true?
    2. It looks like a there was a layer of “scum” on our sand…after a couple of weeks (did I mention that we are doing this ourselves, so the project has taken significantly longer than it should have), it had crusted over and was about 1/16″ – 1/8″ thick. We vacuumed off this layer to reveal the white sand below. We didn’t take much off of the top, but we were wondering if we should replace it with some more sand. The problem is that when I try to find out how much sand my filter should have, the only guidance that I get is how many pounds should be put in to completely replace the sand in the filter (for my filter, it is 175 lbs). We have a Triton…the model is a 40.

    Any help you can give is GREATLY appreciated.

    • Hi Samantha,

      Answer To #1

      Its just a screen but you should replace it or make one if possible. I am “picky” so I would make something, if you can take a picture of the part I could tell you where to get it…possibly

      Answer to #2

      The filter should be filled about 80% with sand, so if you scooped some out just replace some, and that is correct that filter takes 175 lbs, you can buy sand in 50lbs bags..

      If you have more questions let me know,

      Joseph

  2. Joseph,
    I just learned that the part that I was looking for is a Strainer Air Relief Screen…is this part really unnecessary? And I still have the question about the sand in my filter.

    Thanks!

    • Hi Samantha,

      The air relief screen should be there but the filter will still operate with out it.

      I will be responding to your other questions in bit( hour or so)

      Joseph

  3. Hi,

    I have a top mounted sand filter. When I start up the pump up, suction is created, pressure goes up steadily on the pressure indicator up to a point where I loose suction and air bubbles are sent back to the pool. I had a pressure test done on the return line and everything seems fine. I opened up the filter and the sand looks fine. I also opened up the multi-port valve and the spider gasket seems pretty used. In fact it leaves black dirt on my hand when I manipulate it. Could this be my problem? If not anything to recommend? Thanks

    • Hi Patrick,

      If you touch the multiport gasket and you get back residue on your hands / fingers it means the gasket is shot. Its the same with a toilet flapper.

      Now as far as the air bubbles returning into the pool, This WOULD NOT cause this, “Air” has to be sucked in through the “suction side” and the multiport is considered to be on the “return side”

      The good news is that you had your lines check so the problem probably lies within the pump area.

      See this article I have called “Your Pump will suck air”

      http://wetheadmedia.com/your-pool-pump-will-suck-air/

      From the article:

      The most common places a swimming pool pump will suck air from is the drain fittings, suction union on pump, suction valve that controls main drain and skimmer, pump cover lid gasket and the pump seal.

      I think that will help you a lot and please let me know if you have any more questions.

      Joseph

  4. I was just vacuuming the pool in waste mode then I backwashed the filter. When I swiched the filter back to filter and turned the pump on there was cloudy water coming out of the returns. Can you tell me why this is and if it will go away. I have a Hayward 711

    • Hi Kyle,

      Even though you vacuumed on waste that dirty water still ran through the filter, Always Back wash after vacuuming even on waste.

      So to answer the question:

      I would just say, back wash the filter and you should be fine,

      Let me know if you need any thing else and Happy 4th of July!

      Joseph

  5. The multi-port directional valve on my Hayward sand filter is leaking water out of the backflush side. I’ve been noticing that my pool level has been dropping faster than normal and I looked at the backflush line and water is leaking out while the valve is in the recirculation position. Do I need to change the valve or can I make repairs to it? Thanks.

    • Hi Roger,

      If the back wash line is leaking that sure will let you loose water from the pool. It is always best to replace the multiport valve if that is an option for you.

      You can also stick a plug in the back wash port when your not backwashing and that will stop the water flow and force the water to return back into your pool and not everywhere else.

      You can also add a valve on the back wash line instead of a plug as well.

      Let me know if you need more help.

      Joseph

  6. I JUST REPLACED THE SAND IN OUR FILTER, I ALSO REPLACED THE MUTI-PORT GASKET. I REPLACED A BROKEN LATERAL, WHICH HAPPENED WHILE I WAS SCOOPING OUT THE SAND. AFTER ALL THAT I REASSEMBLED THE FILTER, AND NOW I’M GETTING SAND IN THE POOL AT THE STEPS WHERE ONE OF THE RETURNS IS AT. I ADDED WATER TO COVER THE LATERAL BEFORE ADDING THE NEW SAND AS THE DIRECTION STATED. ALL THE OTHER LATERALS WERE REMOVED AND CLEANED BEFORE ADDING THE NEW SAND. WHY WOULD I KNOW BE GETTING SAND BACK INTO THE POOL? THIS IS THE SECOND TIME I’VE CHANGED THE SAND.I NEVER HAD THIS PROBLEM BEFORE. ANY ADVICE WOULD BE HELPFUL. THANKS

    • Hi Doug,

      Did you accidentally get any sand in the stand pipe? That is often an over looked problem / mistake.

      The good news is if you only dropped a bit down the stand pipe it will just work its way into the pool and you can just vacuum it out.

      Let me know if you need any other help or have any other questions.

      Joseph

  7. Thanks Joseph,
    Do you know if I can replace just the part that the gasket fits on? I have tried to study the diagrams and am not sure if that is a separate part. I keep thinking it might be the key/stem assembly but am not sure. If so, then I can replace it fairly cheaply. I’ll go to my pool supply store today and hope they have a threaded plug and check if they know anything about the valve. Thanks so much for your help!
    Kathy

    • Hi Kathy,

      Usually you can buy the gasket for the multi-port or the entire multiport itself. I have personally never seen just the body of the multi-port sold.

      The Pool store should have the threaded plug or you could even buy a valve, but the best bet is to replace the multiport if the budget allows, otherwise use the plug method until you can get the port.

      Let me know if you need any thing else,

      Joseph

  8. We just assembled our above ground pool and got everything running. After the first night, we woke up to find sand in the pool in front of the of the return. We vaccummed it out and backwashed the filter. Hours later, the same thing happened again. What is causing this?

  9. Hi, we just set up our pool and attempted to begin the filtering, I backwashed it twice turning it off inbetween and it is running at zero psi, initially when I start the pump it goes up to 13 and it occasioanally has bursts that go high. I also primed it but it really seems like there is air that I just can’t keep out of there. I’m sure I sound like a idiot but I have no idea what I’m doing here, any ideas???

    • Hi Kim,

      Is this an above ground swimming pool?

      If so it sounds like the water level could be a bit low.

      I would raise the water an inch or two and then pop the top if the pump lid for a second to “prime” the pump and then replace the pump cover and turn the pump on.

      If this is not an above ground pool / this does not work, let me know and we can go to the next troubleshooting step,

      Joseph

  10. We have a small pinhole near the top of our big ball thilng that holds our sand. Is there any type of epoxy or cement that we could use to repair it?

    • Hi Roy,

      Sure, head out to a lowes or Home Depot and pick up a strong “two part epoxy” and shut the filter off. Then apply the epoxy and let it set for at least 24-48 hours.

      Let me know if you need more help.

      Joseph

  11. I was having water leak out of my backwash when in filter, but also I was having anything I vacumned, go back into the pool from the return line. When I tried to backwash, only clear water came out. I replaced the casket under the handle because it had broken. I also replaced a small gasket. The water has stopped leaking, but when I vacumn, I still have little particles entering the pool from the return line and my backwash looks like the water is coming straight out of the pool. I inspected the multi-port casket and it seemed okay. I have a W. Cooper Ranger series sand filter. What do I need to do next?

    • Hi Joe,

      It sounds like you may have a broken lateral inside that filter. I would take all the sand out and inspect the laterals for cracks and damage.

      Let me know if you have any questions.

      Joseph

  12. Joseph:

    I recently had to replace my multi port valve. When we had to replace the valve I also decided to go ahead and replace the sand. My multi port valve will work in every setting except Backwash. We took it all apart again and checked the multiport valve and it all looked fine. It still will not work in the backwash mode. Is there something else I need to do or do you think it may be a faulty valve?

    • Hi Michelle,

      Did the back wash function work before you took it apart? I know it may sound like a silly question, but I have seen many folks put them back together in reverse.

      Let me know,

      Joseph

  13. Joseph:

    Yes, it did work but we took the entire top valve assembly off and replaced it with a new one. It looks just as it did before.

    Thanks,
    Michelle

    • Hi,

      I would make sure you have the valve inside facing the right way, that internal piece (port valve) can spin and it may look like its on “back wash” but its really on “recirculate” etc.

      Let me ask you this:

      When you switch it to “back wash” and start the filter, what happens?

      1) Does the water come of of the return jets in the pool still? And if so, full strength or weaker?

      2) On back wash, Is there water still going through the filter?

      Let me know,
      Joseph

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