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Hayward Power-Flo Troubleshooting & Repair Guide

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The Hayward Power Flo swimming pool pump can be found installed on may above ground swimming pools. Although the Hayward Power-Flo pump is rated as one of the top of the line above ground swimming pool pumps they still will need to be repaired as time goes on. Hayward Pool Products offers a full line of replacement parts for all of the Power-Flo models.Hayward Power-Flo Troubleshooting & Repair Guide

There are three different models of the Hayward Power Flo above ground swimming pool pump. The three models are the Power Flo Standard, The Power Flo LX and the Power Flo II. Even though the models are different and some options will vary between all three of the Hayward Power Flo pumps, the basic repair of this style pump will be the same. For example if you need to change the motor bearings because the pump is noisy or if you have to change the pump seal because it is leaking the repair would be the same for all three of the models listed above.
Hayward Power-Flo Pool Pump
Some differences between the power flo models are options such as different horse powered motors, built in swimming pool timers and off course Hayward has made these pool pumps more energy efficient over the years as well. So if you are having any issues with your power flo LX, II or older model you can use our Hayward repair and troubleshooting guide below to help you get your pool pump up and running again in no time.

How To Turn On The Hayward Power-Flo Pump

Hayward Power-Flo Pool Pump Timer
The Hayward Power-Flo pump comes in many different models and depending which one you have will determine how it will turn on. Some of the power flo’s have timers on the back of the motors. If this is the case you will want to look for the manual on / off switch to manually turn the pump on or off. There also will be two-timer pins that you can set to make the pump turn on and off with the timer.

If your Hayward Power Flo does not have an automatic timer on the backside of the motor then you could just have a single toggle switch that will be located on the bottom of the back plastic housing. If you look on the bottom of the back motor housing there will be a switch that you can push from one side to the other. There also will be small print that says power on or off if you have a power flo with this option.
Hayward Power-Flo Parts Diagram
Not all Hayward Power Flo pumps will have this either. The last option is that your power flow pump could be directly wired into your pool electrical system and you will have to look for the pool timer box to turn in on. You usually will not have this situation and will have one of the two mentioned above.

How To Replace The Power Flo Pump Seal

Hayward Power-Flo Pool Pump Seal
If you notice some water leaking from the motor shaft of your pump you might need to replace the mechanical pump seal. The Pump seal is located between the impeller and the seal housing. You can buy a replacement Hayward Power Flo Pump Seal from many swimming pool stores or even a pump and motor repair shop.

To install the new pump seal you will first need to remove the pump volute. After you remove the volute you can remove the bolts that are located on the flange on the front of the wet end of the power flo(see diagram below). Once you remove the flange you will have access to the Hayward Power Flo impeller. You will not want to unscrew the impeller from the motor shaft.

The next step will be to remove the motor through bolts that connect the pump seal housing to the motor frame. Using a nut driver or small wrench remove the four motor through bolts and your pump seal housing will disconnect. Now that the pump seal housing is disconnect you will be able to remove the ceramic base of the pump seal from the housing. Once you remove that ceramic seal seat you will want to replace it with the new one.

The last part of the seal will be located on the pump impeller. There will be a spring on the impeller shaft with a ceramic disk on the end of the spring. You will want to slide this off of the impeller and replace with the new pump seal spring you have. Once you place this part of the pump seal onto the impeller you can screw your impeller back onto the pump shaft and re-assemble the entire Hayward Power Flo Pump.

How To Prime The Power Flo Pump

hayward power flo pump housing
The Hayward Power Flo pump is generally used in above ground swimming pool filter systems were the skimmer is installed higher then the pump. This will provide gravity feed of water to the pump but what can happen is something called swimming pool pump hydro lock. Hydro lock happens when a pocket of air gets caught between the pump and the skimmer. The pump will then try to prime but will not be able to because of the air locked pump.

The way to unlock the air from the Hayward Power Flo and prime it correctly is to first make sure that the swimming pool is filled to mid skimmer. Once the pool is filled to that level you will want to open the top pf the pump slightly, just enough so air can wisp out of it and once you start to get water you can close the pump lid. Your pump is now primed and ready to start. Always stick around for a few minutes and watch the return jets in the pool to make sure the pump has reached full prime.

How To Clean The Power Flo Pump Basket

Hayward Power Flo Pump Basket
If your power flo pump is not flowing the water enough your pump strainer basket could be full of debris or possibly clogged. You will need to open the pump and remove the Hayward Power Flo pump strainer basket and empty and clean it. The way you can do this is to grab the handle on top of the pump lid. The cover / lid on the power flo will be clear. You will need to turn the cover about 90 degrees until the cover un-locks from the grooves. If you look at the side of the pump housing you will be able to see the notch and grooves that the cover of the pump housing locks into.

Once you have the cover removed you will want to pull out the pump strainer basket and clean it thoroughly with a garden hose making sure it is free of all debris. If you leave any loose debris inside of the pump basket it could get stuck in the impeller and clog it. This will cause your pump not to run right. Also, If you have any cracks in your pump strainer basket you will want to replace it as soon as possible before the loose debris that are traveling through the cracks in the basket destroy the impeller.

How To Unfreeze The Power Flo Pump Motor

Hayward Power Flo Pump Motor
After a long winter or sometimes when you don’t use the pool motor for an extended amount of time and with the right moisture conditions the armature of the motor can form surface rust and cause the motor to “freeze up”. Now, this isn’t the temperature kind of freeze, its more like a “humming sound” that will be coming from your Hayward power flo motor. You will usually hear this humming or jamming sound when you first plug in the pump, if in fact the motor is seized or jammed. Sometimes the frozen up pool pump motor will cause the circuit breaker to also blow.

Most of the time people think that they will have to replace the Hayward Power Flo Pump at this point but you actually can try a small repair technique that sometimes will un-freeze your humming motor. What you will want to do is to get a rubber mallet or small hammer and tap the motor casing all around. This will “free up” the surface rust enough so that next time you plug it in the motor will be able to spin.

If you have tapped the motor a few times and the pump still does not start you will want to have the pump looked at by a service shop to see if the motor can be replaced or you could just buy a new motor for the pump. This method will not make every Hayward Power Flo pump that is frozen up work again but it will work for some pumps. You also could tap the pump a tad harder or if you are handy could take the pump apart and look into the rebuilding of it.

Hayward Power Flo Troubleshooting And Common Problems

Problem: “I can’t get my Hayward Power Flo to pump water”

Solution: Your pump may have something called “hydro-lock”. If this is the case you will need to release the air from the filter system.

Problem: “I plug my power flo pump in but it just hums”

Solution: When the pump hums it could mean that you have some surface rust that has built up on the motor. Try tapping the motor forcefully a few times to “free up” the motor armature.

Problem: “I think the eye of my impeller on my power flo may be clogged, what do I do?”

Solution: You will need to remove the volute and the pump housing cover and will have to clean the eye of the impeller out.

Problem: “I can not find the on / off switch on my pool pump”

Solution: You may not have an on or off switch on your power flo, some models just had the pigtail cord that would just get plugged into the wall or the timer.

If you have any more questions please ask below:

216 Comments

  1. Hi Patti,

    The GOOD NEWS is that this is an above ground pool so there is NOT much that can be the issue.

    1) Did you replace the entire vac hose or did you just repair it? Any type of leak in a vac hose will cause the pump tp loose prime, Once you get “one” hole its time to replace the vac hose otherwise you will have the same issue over and over.

    2) The Vac Hose has two DIFFERENT ends, One side of the vac hose will swivel and the other side will not. A common mistake is that when trying to vacuum people tend to put the “swivel” end on the pump or in the skimmer when in fact it should be connected to the vacuum head not the pump or vacuum disk.

    3) Are you using a vacuum disk or is this a doughboy swimming pool with a vacuum port?
    If you are not using a vacuum disk then this could be the problem.

    4) Skimmer baskets MUST remain clean while vacuuming. AS you vacuum you will collect debris in the skimmer basket. Sometimes people only “vacuum for a few minutes” but pick up a whole bunch of stuff as they do, once that skimmer basket gets clogged the vacuum will loose prime.

    5) What are you vacuuming? If you are vacuuming Algae you will need to vacuum on waste otherwise the filter will get clogged up like every minute and you will also loose suction.

    6) Check all your pump fittings. This includes any hoses hooked up to the front of the pump for leaks, make sure that the hose clamps are tight.

    Last but not least, How are you priming the swimming pool hose?

    Please let me know your thoughts and feedback also let me know how you are priming the pool hose.

    Hope this helps.

    Joseph

  2. 1) Did you replace the entire vac hose or did you just repair it? I replace the whole line (42.00)
    2) The Vac Hose has two DIFFERENT ends I have the Swivel end connected to the Head
    3) Are you using a vacuum disk. I have check it for cracks also did a test of removing the disk and running it in the skimmer basket
    4) Skimmer baskets MUST remain clean while vacuuming. it is always checked and you notice a difference it the water pressure coming out of the return
    5) What are you vacuuming? I am on the third cleaning of the pool not allot of dirt or algea or debris
    6) Check all your pump fittings. this I will need to re inspect in the morning I will also do a small a video and load it on photobucket then you can see and hear.
    Thanks Joseph see you in the morning
    Patti

  3. Hi Patti,

    Sounds good, I bet there is a leak at the pump somewhere, also check the pump drain plugs and any union o rings,

    I will check out the video as well tomorrow,

    See you then,

    Joseph

  4. I have a Hayward C$*K2N143 inground pool pump that runs intermittantly, starting with a click about once a second. It pumps (though not as much as it would if it was running correctly) and the impeller turns freely. We weren’t getting power to the pump at all at first, then we had an electrician correct that and wire a new switch close to our house to control the pump. This problem started after he did the work. Is it cause by improper voltage?

    • Hi Scott,

      What you have is called a Hayward Super Pump,

      This pump can run on 110V or 220V, Chances are that the pump is not set at the correct voltage.

      I would suggest calling the electrician back and having him open the back of the Hayward Motor and he will be able to “switch” the voltage settings with ease,

      If you are not sure what I mean, let me know and I can explain further,

      But yes, I would bet that the pump is set wrong,

      BTW – What voltage are you running,

      Let me know,

      Joseph

  5. Joseph
    All is well, Problem is solved it was a air leak at o ring one a drain plug went bad. seemed good when I started the season. Thanks for all your help.

  6. I had a Hayward EP1500LX pump that would hum for 10-15 seconds and then trip the breaker. Thanks to the advice on here, I pounded on the motor casing with a rubber mallet for a minute or two with no luck. Finally I turned on the pump and immediately started hammering as hard as I could, on the second strike the pump kicked on. Thanks a million times over for saving me a lot of trouble and money.

    Chris

    • Hey Chris,

      Glad to hear the “trick” worked for you, and YES, sometimes it take a little more “persuasion”…

      Have a great weekend and keep this website in mind if you ever need anything else.

      Joseph

  7. Hello I have a Hayward pump on a above ground pool, we purchased the pool last August. I am having a problem with water pressure, I prime the pump and I have checked the basket for debris but when I turn on the pump it sucks the water out and is slow to fill again with water, the hoses begin to shake and it makes a gurggling sucking noise and just kinda spits and sputters when the water goes into the pool. The water level is fine. Any suggestions??

    • Hi Rhonda.

      This happens because the water level in your pool is to low, Raise the water level two inches and you should be fine,

      If you need more help, Let me know,

      Joseph

  8. I have a Hayward Matrix pump with timer on a cartirage filter. The pump is beeping about 1 time a minute or so and I can not figure out why it is doing that. I tried bupassing the filter and it still will beep.

  9. Hi i too have been having trouble with my Hayward 1.5 hp matrix filter ,when i shut off motor to change valve on filter to backwash ,then restart pump pump only hums to it apart from skimmer, shaft spins freely on motor an pump do centrufugal switches need to be lubed jim

  10. This happens because the water level in your pool is to low, Raise the
    water level two inches and you should be fine,

    The level is good and it runs fine on low it just doesn’t do well on high it
    will not stay primed on high, its like it can’t get enough water fast enough. Any other suggestions?
    Thanks,
    Rhonda

  11. Hi Rhoda,

    Once again the pool water is to low,

    If you raise the water two inches the pump will run on high,

    The super pump is a super powerful pump that needs a huge water source to draw, maybe you don’t believe me, but I have been working on pools for 17 years in the field.

    To date, I have installed about 3500 super pumps here in NYS.

    Hope this helps,

    Joseph

  12. Rhonda,

    Hello I have a Hayward pump on a above ground pool,

    This is also why your having this issue, A super pump is to big for an above ground,

    The ONLY other thing that will work besides raising the water is to “hard plumb” the pump and move in back like 20 feet from the pool. This will reduce the “head” of the pump suction and when the pump draws from the skimmer the suction will be less.

    So basically you have tow choices:

    1) Set the pump back 20′ feet or so to have the pump work harder and pull less by the time it gets to the skimmer,

    OR

    2) Raise the water higher then a normal above ground pool to make up for the “super” pump.

    This is gauged on all my experience, Then Again, I could be 100% wrong…… ;-)

    Joseph

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