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How To Troubleshoot D.E. Pool Filters

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The Diatomous Earth swimming pool filter, commonly known as the “D.E. Pool Filter” for short can be a great asset to your pool water during the summer. However when your D.E. pool filter starts to give you trouble or causes problems you will have to preform something called “Pool Filter Troubleshooting”. When you troubleshoot your D.E. pool filter you will be eliminating what parts are good and won’t need to be replaced. You will also be able to find out what parts have failed on the D.E. pool filter and then be able to replace them.How To Troubleshoot D.E. Pool Filters

Even though there are many different models and styles of Diatomous Earth swimming pool filters, the internal / external parts like filter grids, filter grid manifolds, o-rings and multiports work in the same way. These parts are also the ones that commonly fail or will need to be repaired no matter what brand or model filter you have. Most problems that you will experience with a D.E. pool filter will be caused by lack of proper maintenance by the owner. This includes leaving the pool filter out in the winter elements in the off season, not acid washing the pool filter grids, not replacing needed parts like failing mulitports and leaking o-rings. All of these parts will start to show age and wear before they fail but often they are not replaced until they completely fail. There will of course be unique situations where your D.E. pool filter is experiencing something that no one has ever seen before but there are also many common problems with D.E pool filters.

There are also two different types of D.E pool filters. Some D.E filters will use grid to filter the pool water and others will use something called “fingers”. These finger filter grids are found mostly in the Hayward EC-series pool filter line. Filter Grids and Filter Fingers can give you the same kind of problems as they are both covered in a fine mesh. If this mesh becomes damaged on either a D.E. filter finger or on a grid the D.E. powder will wind up back in the pool. So just because one is shaped like a finger and one is shaped like a grid, that doesn’t mean any one is stronger or won’t give you less problems, as they both will if damaged.

Problem: “My Pool Filter Is Putting D.E. Back Into The Pool”

Solution: When a D.E. swimming pool filter lets d.e powder back into the swimming pool it means that the filter grids, filter fingers, filter manifold or the multiport is bad. When the filter grids have a rip or tear in them they will allow D.E. to pass back into the pool. When the manifold is cracked it will do the same. If the multiport is bad it can cause the D.E. powder to not go into the filter at all and instead go directly back into the pool. If you are seeing small amounts of D.E. powder in your pool chances are that you have a rip or tear in your filter grid.

Problem: “My Hayward EC-series D.E. Pool Filter Is Allowing D.E. Powder Back Into The Swimming Pool and I have found no rips or tears in the fingers”.

Solution: The Hayward EC series line of filters not only uses filter fingers but also uses something called “tube sheets”. These tube sheets are the plastic disks that all of the fingers slide through. There is a top and a bottom tube sheet in all Hayward EC series pool filters. Chances are that you have cracks in your tube sheets. Look in the center of the tube sheet and you will see spider cracks in the tube sheet. These types of cracks are caused by bumping the handle to hard when back washing. Replace the cracked tube sheets and D.E. powder will not go into your swimming pool any longer.

Problem: “My multiport is on filter but the pool is not clearing up”.

Solution: Just because the multiport dial is set on the filter mode does not mean its actually working correctly. Many times the spider gasket inside of the muliport will go bad and then you will think the pool is set on filter mode but the water is really being diverted to the pool or out the backwash line instead. Replace the multiport or the mulitport gasket to correct this problem.

Problem: “My D.E. Pool Filter Gauge Shows High Pressure Even When Its Not Running”

Solution: If the gauge on your D.E. pool filter shows a high pressure even when its off then most likely your gauge is broken and needs to be replaced.

Problem: “Where Can I have My Pool Filter Acid Washed?”

Solution: Most swimming pool supply centers will offer swimming pool filter acid washing. You will usually have to bring down your pool filter grids or fingers and they can acid wash them for you. You can also soak your grids in white vinegar to help cleanse your filter grids as well.

Problem: “How Do I access My Filter Grids Or Fingers?”

Solution: You will need to remove the bolts around the flange or remove the belly bad nut and spring. Once you do either one you will be able to access the filter grids.

Problem: “My Backwash Line Has Water Coming From It When On Filter.”

Solution: If your backwash line has water coming from it when the swimming pool pump is running and the mulitport is set on filter then this means that you have a bad multiport gasket or possibly the entire multiport is bad. You should change either the gasket or the multiport.

Problem: “How Do I bleed The Air From My D.E. Pool Filter?”

Solution: You can bleed the air out or your D.E. pool filter by using the air bleed screw that will be on top of the filter. Most new filters will have an auto air bleed that will bleed the air for you. If you are looking to bleed the air out of the Hayward EC style filters then you will find the air bleeder screw right by the discharge fitting. On other D.E. pool filters the air bleed screw is usually near the gauge on the pool filter. The air bleed screw is also always on the highest point of the filter.

142 Comments

  1. Hi Mark,

    Yes, I can tell you what to do,

    You need to install a “check valve” after the last item, I.E after the Chlorinator etc.

    This will prevent the DE from going back into the pool.

    Even though the pool is an “open loop” there is a vacuum that usually is created between the pump and filter. Depending on how your filter system is piped ( I can’t see through the internet, unless you post pictures).

    But yes, I am a pool guy and I have done this time and time again.

    You also will want to make sure that are your o-rings and gaskets are good as well, to insure you are not loosing that vacuum.

    Let me know if you have any more questions.

    Joseph

  2. Joseph, thanks so much for the reply, just to be clear. The DE is coming out the return so a check value at the end of the chain (right before the return) will prevent this? I thought the purpose of a check value (trust me im no expert) is to prevent flow in the other direction. In any case you are talking about something like http://www.poolsinc.com/store.cfm?&Dept=Pools&ProductID=14195&do=detail&source=froogle

    ?

    Let me know and thanks for the fresh look at this.

    mark

  3. Mark,

    The check valve has to be installed at the filter system. Not at the pool. I think you misunderstood me,

    Scenario #1

    The pump and filter hold a vacuum and what is happening is your “loosing the seal” at DE is being released out of the filter tank, going through the pump and then into the pool

    Scenario #2

    Something is wrong inside the filter

    I am not at your pool, but I have seen this many many many many times, ;-)

    Lets start here:

    1) What Type of pump and filter do you have?

    2) Do you have a pool heater?

    3) Do you have an inline Chlorinator or Pool Frog?

    4) Can you take a picture of your filter system and post it?

    Let me know The above,

    Once you give me the above info, I can explain and diagnose this filter system better,

    Joseph

  4. 1) What Type of pump and filter do you have?
    hayward 2400
    hayward pump 1hp
    2) Do you have a pool heater?
    nope

    3) Do you have an inline Chlorinator or Pool Frog?
    chlorinator

    4) Can you take a picture of your filter system and post it?
    this is an inground 16×32

    My setup is pretty simple here the flow of water

    1. 2 inlets to a jandy 3 way valve
    2. 3rd part of jandy connects to pump inlet
    3. pump out connects to inlet of multi port.
    4. multiport mounted to side of filter
    5. outlet of multiport connects to chlorinator
    6. Chlorinator connects to return.

    Hope thats clear.

    Again, thanks so much, ive been dealing with this for a couple years and the tinkering is getting old.

  5. Mark,

    Here is what I would do if I was there based on that information:

    1)I would re open the filter tank and inspect all of the o-rings,This includes the belly band, the o-ring on the stand pipe and the bulk head o-rings.

    2) Next I would inspect the manifold very very carefully looking of for any cracks.

    3) I would make sure that all of the grids are properly aligned and in place. Also make sure that the “though bolt” is tight and there is no “play” or movement in the filter grid system.

    4) I would fully clean and backwash the filter and add 1 lb less DE then you normally add to the filter.

    After “re-reading” the last few posts, I am very positive that it is one or a combination of things that I have listed above.

    The above is also based on a 100% working multi-port but you said you replaced that so you should be fine.

    Most likely, you have a crack, a grid not installed or pinched or a bad o-ring.

    Here is a picture

    See that o-ring on the stand pipe, have you changed that?

    Check those grids as well,

    Also , how many LBS of DE are you putting in?

  6. Thanks, Ill do a full disassembly and look again. I actually have replaced the belly band already, and the o-ring on the stand pipe. This system had been place for about 10 years, i inherited as stuff started to wear out and since then its been a bear for me with the main issue being DE back into the pool.

    Ill pull the whole grid system out and check the grids again.

    In terms of amount of DE. Im following what Ive read. Which is about 6 lbs for the 2400 on a fresh charge. Again I shy away from the backwash/rinse. I simply just open the filter and clean the grids so i dont lose water in the pool (might be a bit anal here but whatever)..

    In any case thanks and Ill let you know outcome..

  7. My DE filter builds pressure and looses suction at the vacume in a matter of less than a minute. After which I bump the handle and am good for another minute. Prior to opening the pool, I took apart the filter and cleaned the fingers, and found no compromise anywhere. What do I do next? At first I figured it was just from overly dirty water, but now it’s not that bad, but the problem got worse. I even drained the “dirt” from the filter.
    Could it be that I’ve also drained the DE from it also?

  8. Our pool is cloudy. After my husband backwashes, the DE filter pressure looks good for a few hours and then goes up high. We replaced our pool pump a week and a half ago and our water is chemically balanced according to our pool company’s testing. They said we may need to acid wash the filter grids. Is there anything else that could be causing this lingering cloudiness? We feel like its not going away because the filtering only lasts a few hours before it rises so high. In addition, the black elbow piece that leads to the grids has broken twice already – is this a result of the high pressure or is there some other cause to both issues?

    I’d like to get in our pool this weekend if possible and the pool company says it will take 48 hours for them to get the acid washed grids back to us which will not leave enough time. I’m tempted to just drain the whole 35000 gallons at this point and start fresh, but don’t want to waste all the money we’ve already spent on chemicals. Do you have any thoughts?

  9. Hi Mandy,

    What is going on with your is normal if your pool had lots of algae or TTS in it.

    Back washing gets rid of all the debris that have been taken out of the water, The more you back wash the more will be dis guarded. Just think of back washing the same way you would emptying a vacuum cleaner bag. Its basically the same principle, the de collects the debris and then it needs to be washed out.

    I would suggest using a “flock” or a “liquid magnet”…This will help “bunch up” and make the heavy stuff fall so it can be vacuumed and sucked out by the filter system.

    You probably bleached all the algae when shocking the pool and now the filter needs to do its job, BUT using a flock will help.

    You can see the flock here:

    http://www.poolandspa.com/catalog/product000185000015.cfm

    Just keep on back washing, The back washing cycles will get longer as the pool clears up.

    Let me know if you need more help,

    Joseph

  10. My DE filter builds pressure and the loses suction in a matter of less than a minute. After which I bump the handle and am good for another minute and then i lose pressure again. What do I do?

  11. Hi Jessica,

    Have you tried to backwash the filter yet, or are you just bumping the handle?

    Please backwash the filter, and then add new earth. (DE Powder)

    Let me know if you have any more questions.

    Joseph

  12. We have a Hayward Perflex extended cycle filter model EC50C-75E series. We took everything apart and cleaned it but as soon as we start it up the pressure raises up to 25 and it has barely any suction and barely anything blowing out the return. The water is pretty clear and the levels are ok.

  13. Hi Christy,

    Are the fingers bright white?

    When was the last time you had the filter Acid washed?

    Was the pool a swamp before this?

    How much DE did you add to the filter after you cleaned it?

    Let me know and I can assist  further,

    Joseph

  14. i have a de hayward filter which is 20yrs old the grids seem to be in good shape. i have a problem with pressure building up. i back washed and put 1lb. less earth,but pressure continus to build over a few hours.i also have cloudy water

  15. Quick question, We have an inground pool with a D.E. Filter (jandy) we have been seeing very light (very light ) algae and brushing etc. Water chemistry is good, all things are in line. now the problem.. the filter pressure will go up, we will backwash, pressure goes down within 24 hours, sometimes sooner, pressure will climb again. The pool & filter is 3 yrs old this year and has never been taken apart ( cleaned ) is the fluctuation in the pressure due to build up? Should a regular cleaning work, or should we plan on having a pool company out to acid clean?

    Thanks!

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