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How To Troubleshoot D.E. Pool Filters

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The Diatomous Earth swimming pool filter, commonly known as the “D.E. Pool Filter” for short can be a great asset to your pool water during the summer. However when your D.E. pool filter starts to give you trouble or causes problems you will have to preform something called “Pool Filter Troubleshooting”. When you troubleshoot your D.E. pool filter you will be eliminating what parts are good and won’t need to be replaced. You will also be able to find out what parts have failed on the D.E. pool filter and then be able to replace them.How To Troubleshoot D.E. Pool Filters

Even though there are many different models and styles of Diatomous Earth swimming pool filters, the internal / external parts like filter grids, filter grid manifolds, o-rings and multiports work in the same way. These parts are also the ones that commonly fail or will need to be repaired no matter what brand or model filter you have. Most problems that you will experience with a D.E. pool filter will be caused by lack of proper maintenance by the owner. This includes leaving the pool filter out in the winter elements in the off season, not acid washing the pool filter grids, not replacing needed parts like failing mulitports and leaking o-rings. All of these parts will start to show age and wear before they fail but often they are not replaced until they completely fail. There will of course be unique situations where your D.E. pool filter is experiencing something that no one has ever seen before but there are also many common problems with D.E pool filters.

There are also two different types of D.E pool filters. Some D.E filters will use grid to filter the pool water and others will use something called “fingers”. These finger filter grids are found mostly in the Hayward EC-series pool filter line. Filter Grids and Filter Fingers can give you the same kind of problems as they are both covered in a fine mesh. If this mesh becomes damaged on either a D.E. filter finger or on a grid the D.E. powder will wind up back in the pool. So just because one is shaped like a finger and one is shaped like a grid, that doesn’t mean any one is stronger or won’t give you less problems, as they both will if damaged.

Problem: “My Pool Filter Is Putting D.E. Back Into The Pool”

Solution: When a D.E. swimming pool filter lets d.e powder back into the swimming pool it means that the filter grids, filter fingers, filter manifold or the multiport is bad. When the filter grids have a rip or tear in them they will allow D.E. to pass back into the pool. When the manifold is cracked it will do the same. If the multiport is bad it can cause the D.E. powder to not go into the filter at all and instead go directly back into the pool. If you are seeing small amounts of D.E. powder in your pool chances are that you have a rip or tear in your filter grid.

Problem: “My Hayward EC-series D.E. Pool Filter Is Allowing D.E. Powder Back Into The Swimming Pool and I have found no rips or tears in the fingers”.

Solution: The Hayward EC series line of filters not only uses filter fingers but also uses something called “tube sheets”. These tube sheets are the plastic disks that all of the fingers slide through. There is a top and a bottom tube sheet in all Hayward EC series pool filters. Chances are that you have cracks in your tube sheets. Look in the center of the tube sheet and you will see spider cracks in the tube sheet. These types of cracks are caused by bumping the handle to hard when back washing. Replace the cracked tube sheets and D.E. powder will not go into your swimming pool any longer.

Problem: “My multiport is on filter but the pool is not clearing up”.

Solution: Just because the multiport dial is set on the filter mode does not mean its actually working correctly. Many times the spider gasket inside of the muliport will go bad and then you will think the pool is set on filter mode but the water is really being diverted to the pool or out the backwash line instead. Replace the multiport or the mulitport gasket to correct this problem.

Problem: “My D.E. Pool Filter Gauge Shows High Pressure Even When Its Not Running”

Solution: If the gauge on your D.E. pool filter shows a high pressure even when its off then most likely your gauge is broken and needs to be replaced.

Problem: “Where Can I have My Pool Filter Acid Washed?”

Solution: Most swimming pool supply centers will offer swimming pool filter acid washing. You will usually have to bring down your pool filter grids or fingers and they can acid wash them for you. You can also soak your grids in white vinegar to help cleanse your filter grids as well.

Problem: “How Do I access My Filter Grids Or Fingers?”

Solution: You will need to remove the bolts around the flange or remove the belly bad nut and spring. Once you do either one you will be able to access the filter grids.

Problem: “My Backwash Line Has Water Coming From It When On Filter.”

Solution: If your backwash line has water coming from it when the swimming pool pump is running and the mulitport is set on filter then this means that you have a bad multiport gasket or possibly the entire multiport is bad. You should change either the gasket or the multiport.

Problem: “How Do I bleed The Air From My D.E. Pool Filter?”

Solution: You can bleed the air out or your D.E. pool filter by using the air bleed screw that will be on top of the filter. Most new filters will have an auto air bleed that will bleed the air for you. If you are looking to bleed the air out of the Hayward EC style filters then you will find the air bleeder screw right by the discharge fitting. On other D.E. pool filters the air bleed screw is usually near the gauge on the pool filter. The air bleed screw is also always on the highest point of the filter.

142 Comments

  1. My D.E. filter is building pressure. It starts at 15 and in about 4 hours or less it is between 26-28. The grids are clean. We clean them one to three times a day. My husband and I have been fighting the pressure for a week and a half. My question is can an automatic chlorinator make the pressure rise if it has a small crack in it?

  2. Susan,

    The crack will not affect the pressure, Chances are your filter needs an acid wash or your pool still has a lot of total disolved solids in the water that still need to be filtered out.

    What is the condition of the pool water …Green…clear?

    What is your PH level?

    Please let me know and I can help you further.

    Also, how old is this filter and what is the brand?

  3. My Hayward DE filter is about 12 years old. Each fall when the pool is closed it is thoroughly sprayed clean. This past fall I disassembled the elements and cleaned each one. My problem this season and last is that the pressure rises so much so soon that I’m continually backwashing and cleaning. The elements looked in decent shape when I cleaned them last. How do I know if I need to replace them?
    Thanks,
    Barry

  4. My filter and pool are only one year old. I recently cleaned the filter for the first time and now particles picked up by the creepy crawler are passing through the filter and returning back into the pool.

  5. We recently opened our pool and have already had problems with the d.e. filter. We put the d.e. powder in the skimmer and it came out in the returns. Would it be best to have a pool guy come out and put new grids in or could we do it ourselves?

  6. Jamie,

    Did you backwash the filter before adding D.E.?

    How old is the filter and what makes you think it needs new grids?

    Are you sure the multiport was set on “filter”

    What type Brand and model is it?

    YES, you could replace the grids yourself, its not that hard actually, and I could explain if need be.

  7. what would cause the loss of pressure on my valve at the top of my de filter? when i open the valve, the water comes out but not with the force it once did.

  8. Hello, My filters pressure is up to 28…is this too high? We recently opened our pool which had ALOT of algea. Our pool pump busted so we replaced it with a 1HP Hayward Super Pump (recommended for our size pool) and now we are trying to get rid of the algea but the filter pressure is up very high. When we backwash it does not really go down… and if we dont backwash often then the pump loses its prime. The filter has just undergone an acid wash. Any suggestions as to why the pressure is so high and if it is safe to continue running the pool pump especially overnight with the pressure that high?

  9. My husband took our DE filter apart to clean the grids, then after putting it back together he didn’t bleed the air out of the filter before pouring DE into the skimmer. We are getting no pressure at all and no suction. He tried to drain the water out using the plug at the bottom of the filter and bleed it, but we still can’t get suction or pressure.
    Any help would be appreciated!

  10. Hi Kim,

    You need to “prime” the swimming pool pump, that is your problem.

    Take a bucket of water and fill the pump basket while the pump is off and then put the pump lid back on,

    Once you have done that you will want to turn the pump back on, It can take anywhere from 30 seconds to 5 minutes to prime your filter system.

    Let me know if you need more help,

    Joseph

  11. Thanks for the quick response, but the pump basket was already full of water. We just drained the filter, took it apart, cleaned it and started over. When we got to bleeding the air out of the filter, the pressure wouldn’t move. I could hear air coming out of the gauge, but no movement. We’re getting about half suction and water/air is coming out of only one outlet into the pool. How long should the pump run before the pressure gauge begins to move a little?

    Thanks again for your help! I have no idea what to try next.

  12. Hi Kim.

    Three quick questions:

    1) Above ground or in ground pool?

    2) How far is the filter system from the pool (roughly)

    3) What type of pump do you have I.E. super pump etc

    Let me know and I can help you further.

    Joseph

  13. In ground pool

    Maybe 6-10 feet, pad is roughly the same level as the pool

    Hayward pump, standard 1.5 hp (I think)

    It sounds like the pump/motor might be straining to pull the water, kind of sounds like “hruuuummph” . . . “hruuummph”. . . “hruuuummph”, not a steady hum like usual. (sorry that probably makes no sense).

    Thank you so much!!

  14. Hey, I have a de filter and Im seeing de leak back in only when the pump primes (IE when it start to pressurize). After that Im not seeing DE in the return, and Im seeing the filter hold the DE. (I often open it and clean instead of backwash/rinse so i dont have to put water in my pool and kill my well pump).

    Ive got new grids, which Ive been careful with, and a multiport with which Ive replaced the gasket in.

    My pump is also new.

    This has got me stumped at this point cause it always points back to either multiport or grids, but both of which are pretty new.

    Any other ideas? Thanks in advance.

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