Plumbing, Heating and Pool Repair Guides

Hayward Perflex D.E Filter Repair & Troubleshooting

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Hayward Swimming Pool Products makes a D.E. pool filter called the Perflex EC-Series Swimming Pool Filter. They make a few different sizes of this Perflex pool filter. The different names of the EC filters are the EC-30, The EC-40, The EC-50 and The EC-65, which is the largest model of the EC-SERIES line.Hayward Perflex D.E Filter Repair & Troubleshooting

You will find the Perflex EC-30/40 on many above ground swimming pools. You will find the larger models of the Perflex(EC-50/65), on many in-ground swimming pools. You will also find some EC-50/65 Perflex models can also be used on large above ground swimming pools. The Hayward Perflex EC40 swimming pool filter and other models of this Hayward pool filter have been installed into many backyards over the last 25 years and many will soon need repair or currently do. There are three different models of this filter but rebuilding and troubleshooting them is all basically the same as they all use commonly designed parts.

Many of the things that break on these types of swimming pool filters are actually caused by overuse or neglected repair to the pool filter. Some parts will just have to be replaced because of old age or just normal weathering. Hayward makes many replacement parts for the EC Perflex filter line so there is no need to worry about finding or buying replacement parts. You will only need a few common tools to be able to take apart and fully rebuild or repair your EC30, EC40, EC50 or EC65 swimming pool filter. You will need a basic standard socket set, a flathead screw driver, an open-end crescent wrench and a garden hose to wash the filter. You will also need some Teflon sealant tape to wrap around a few fittings and threads. If you have any broken fittings in your filter, you then will also need a small hammer.
Hayward Perflex DE Filter
If you know what part is already broken on your filter then you can just use this guide to repair the problem with your Perflex pool filter. If you have no idea what is wrong with the filter you can use the Hayward Perflex troubleshooting guide on the bottom of this page to help you figure out what parts you need to change. You will also always want to clean all the parts pf the swimming pool filter as you are working with them. There is no reason to work on a filter that caked up with dirty D.E powder. Always work safe and clean when working on your pool filter.

Most Common Hayward Perflex Pool Filter Problems w/Solutions:

Below you will find many common problems with easy to read DIY Pool Repair guides for the Hayward Perflex EC-Series filter. Most of these repairs can be done by the average person with a small set of tools. If you feel you can not do the repairs yourself for any reason, you can always call a swimming pool service professional to repair the problem for you. You can also bring your filter to many swimming pool repair centers to have them fix it for you.

How To Replace A Broken Hayward EC Pool Filter Gauge:

If your filter gauge on your filter is broken or cracked then you will need to replace it with a new one. Replacing the gauge on the EC40 or another EC Perflex filter requires just a few steps.

The first thing you will want to do is to buy a new replacement gauge for the Hayward EC filter that you are working on. Once you have the new gauge you can remove the gauge one of two different ways. The first way is to carefully grab the gauge with your hands and spin the gauge counter clockwise until it’s all the way out. If the gauge is tightened a lot you will have to use the other method to remove the gauge. This method would be to use an open-end wrench or a crescent wrench to remove the gauge from the filter.

Just on top of the gauge threads you will see a square that is made from the brass that the threads are. You can attach your wrench to that square and then turn the gauge counter clockwise to remove it. Once the gauge is removed you will want to install the new EC filter gauge. Before you screw the new gauge into the filter you will want to wrap the filter gauge threads a few times with some Teflon tape so that the gauge doesn’t leak. Once you wrap the Hayward EC swimming pool filter gauge a few times with the tape you can screw it back into the pool filter. Once you have hand tightened the filter gauge back into the filter you can use your wrench that you removed the gauge with to tighten the gauge all the way. Be sure to be careful as the gauge stem is made from brass and the filter is made from plastic. If you over tighten the gauge you cab crack the filter housing.
Hayward Perflex Extended Cycle DE Filter EC Series Parts Diagram Cutaway

How To Repair The Hayward EC-Series Pool Filter Bump Handle:

What makes the Hayward EC-series filter so unique is the way it works with the “bump handle” or D.E. media regeneration handle. This handle is used to regenerate the D.E. filter media as well as to shake off all of the D.E. from the fingers when its time to backwash. Sometimes this bump handle will break off from old age or when someone forces the handle down too fast when using it. When this happens you will need to replace the EC series bump handle with a new one.

In order to replace the bump handle on the Hayward EC65 or other sizes is to first remove the bump handle grip. This is the grip that is at the end of the handle itself. If you have a yellow tank EC filter you will just pull off the grip, as it is probably a runner one. If you have a new Hayward EC pool filter you will have a black hard plastic grip that will have a push tab at the end of it that you will have to push over. Once you push over the tab you will pull the grip off of the bump handle and then you can slide it on to your replacement Hayward EC filter bump handle.

Now that you have replaced the grip on the handle you will want to remove the cracked or broken handle from your Hayward Swimming Pool Filter. To do so you will have to remove to nuts and bolts that go through this handle. One bolt will go through the plastic top of the filter and this bolt is found at the end of the handle. The other bolt will go through the bump handle and the tube sheet bump shaft; this bolt will be at the center of the handle. You can remove both bolts with a Flathead screw driver and an open-end crescent wrench.

Once you have removed the two bolts you can remove the handle from the top of the Hayward Perflex Pool Filter tank. Now you will want to replace the handle with the new bump handle. To do so align the holes on the bump handle with the holes at on the filter tank and then push the bolt through. Once the bolt is through tighten down the nut clockwise a few turns. Once you have the first bolt in you will want to insert the second bolt through the bump handle and then through the bump shaft. Once the bolt is through you can fully tighten down both bolts and your new handle install will be complete.

How To Replace Cracked Tube Sheets:

If you look inside of the EC-series line of swimming pool filters from Hayward is something called “Tube Sheets” and something else called “filter fingers”. The tube sheets are pieces of round plastic that have many holes inside of them to hold the filter fingers. There are two different tube sheets inside of the filter. There is a top tube sheet and a bottom tube sheet. Often these tube sheets crack from pushing on the bump handle to hard. When the tube sheets crack they will allow D.E. powder back into the pool when running.

To replace the tube sheets you will have to remove all of the bolts hold the top of the EC tank lid to the body of the filter. In older models you will find lots of bolts that hold on he top and in new EC-40, 50 and 65 models you will find a single bolt that is connected to collar that holds the filter together. Once you remove the top of the filter you will be able to take off the top and see the fingers and tube sheets.

Now that you have the top off you will want to remove the center bolt from the bump handle that is connected through the stainless bump shaft that also goes through the tube sheets. Once you remove this though bolt you can pull the tube sheets and fingers from the filter top. You will now want to start removing all the small 5/16 bolts around the edges of the tube sheets and once you do the top tube sheet will separate from the bottom.

Once you do this you will have to remove two c-clips. One from the bottom of the tube sheet and one from t he top. It is easier to do the one on the top first and then you can slide the shaft through the tube sheets and remove the other one. It is always best to replace the c-clips in the perflex when you are changing the tube sheets.

When you remove the top tube sheet you will also have to be careful that you do not loose or damage the rubber tube sheet tank gasket. You will have to re-use this gasket when you put the filter back together unless you bought a new one when you bought the tube sheets. If you have not started yet or have not put the filter back together yet you can also ways got out and buy a tube sheet tank gasket.

Once you have removed the top tube sheet you can start to pull all of the fingers out of the lower tube sheet and put them into the new tube sheet. You will want to clean the fingers first also before putting them into the new tube sheet. Once you have removed all of the fingers from the cracked lower tube sheet you can now line up the holes in the rubber tube sheet gasket with the lower tube sheet and then re-bolt on the

Now that the fingers are in the new lower tube sheet and the tube sheets are bolted back together you can stick the bump shaft back through the top of the filter. Once the bump shaft is through the top of the filter you can re-insert the long bolt that goes through the bump handle that you removed when disassembling the filter.

If you now have the filter all together you can line up your discharge fitting with your pool hoses or pipes and re-bolt down the top of the filter to the tank. If you have an old Hayward EC series filter with multiple bolts in the top you will want to make sure to tighten them down evenly to prevent leaks.

How To Repair Hayward Perflex Leaking Bump Shaft Seal:

On the bump shaft on the Hayward Perflex you will see two different o-rings. These o-rings are made from rubber and stop the water from leaking through the bump shaft, From time to time these o-rings will have to be replaced. If you see water leaking from your bump shaft on your Perflex filter then you will need to replace your o-rings.

To replace the o-rings you will need to disconnect the pump handle and remove the bolts of the bellyband from the filter tank top. Once you have done so you will be able to remove the inner filter assembly out from the filter top. Now that the bump shaft is exposed you can remove the o-rings if they are still on the shaft. Sometimes the o-rings get so old they just fall off and go out the backwash line. If this is the case you will not have to worry about removing them.

Once the old o-rings are removed from the bump shaft you will want to grease up the shaft with some lubricant and then slide the new or-rings onto the shaft and into the grooves. There will be an upper and a lower groove in the shaft for the o-rings to sit into. Once they are sitting into place correctly you will want to grease them again and then slide the bump shaft back through the top of the filter and then reattach the bump handle to the shaft.

Now that the filter assembly is reconnected to the top of the filter tank you can bolt the top of the filter tank on to the bottom of the filter tank using your bolts or bellyband. Depending on how old your Hayward EC filter is will determine if you have a bellyband or a bolt pattern. The older Yellow Perflex tanks had a bolt pattern with many bolts. The newer Gray Perflex tanks now have a bellyband with just one bolt you will have to remove or tighten.

How To Replace A Leaking, Stuck Or Broken Backwash Valve:

The standard backwash valve on the Hayward Perflex is actually made by Hayward and can be replaced easily with a few minutes of your time and of course a new replacement Hayward Perflex Backwash valve is required. Before you can change the valve you will want to backwash your swimming pool filter and then drain it by leaving the backwash valve open until all of the water comes out. If you are working on an above ground swimming pool you will need to plug the swimming pool returns and skimmer or shut the filter isolation valves so that the pool water does not keep filling the filter.

Once the pool filter is back washed and drained you can remove the backwash valve by turning it counter clockwise. If you have a backwash line attached to the backwash valve you will want to remove that first. This may also require you to move the backwash fitting from the old valve. It will take 5 – 8 complete 360-degree spins or so before the valve becomes free. Once the valve is removed you will have to replace it with your new Hayward Perflex Backwash Valve.

You will now want to wrap the backwash valves threads with a few wraps of Teflon Tape before installing the valve. Once you have applied the Teflon tape you can tighten the new backwash line into place. If you had a backwash hose hooked up to the old valve you can now hook your backwash line on to your new backwash valve.

Now that the new backwash valve is installed you will want to put the valve in the off position and remove the plugs from the filter and the return jets if you were working on an above ground pool. You can now start your filter back up and re-add your D.E. powder. If you see any small drips or leaks from the new valve, shut off the filter and tighten the valve a bit more.

Hayward Perflex EC-Series Pool Filter Troubleshooting:

Problem: “My Perflex Pool Filter is leaking from the bump shaft”

Solution: You will have to replace the o-rings that are on the bump shaft. They are either worn or missing and this is why the shaft is leaking on your Hayward Perflex Filter.

Problem: “How Do I tell How Old My Perflex Filter Is?”

Solution: Hayward made the tanks on the EC-series Yellow for many years, so if you have a yellow tank you have an older filter. If your tank is gray you have a new Hayward Perflex Pool Filter.

Problem: “My backwash valve is still leaking after I have shut it off”

Solution: You can screw in a plug with an o-ring into the end of the backwash line as a temporary fix until you get a new backwash valve.

Problem: “How Do I bleed the air from my Perflex Filter?”

Solution: You can bleed the air our using the air relief screw on top of the filter.

Problem: “When I push my bump handle up and down it feels like its not working and really loose, what is wrong?”

Solution: When you push the bump handle up and down and it feelslike nothing is working it usually means that one of the c-clips that are connected to the bump shaft has broken and now the shaft can not push the tube sheets up and down. You will need to replace both the upper and lower bump shaft c-clips.

257 Comments

  1. Pool is only one season old. Opened it this year and the filter has a (relatively) loud constant rattle–definitely not a hum. Any thoughts or suggestions?
    Thank you!

    • It can be a few things. Here’s what to check. First and easiest is make sure the pump is bolted down and bolts are tight to the base. Loose bolts will cause the noise while the pump is running. Also make sure the base is sitting flat. Second and very common is the backwash valve is most likely broken. Follow the direction above to repair. I’ve had to replace mine several times and on several different filters.

  2. My filter runs for only 2 hrs & then the water no longer shoots into the pool from the return.
    Any suggestions?

    Please help
    Thanks

    • I have the same issue as Debbie, my hayward fiter is 2 years old. and i have to operate the bump handle about every 2 hours otherwise the water stops flowing back into the pool from the return.

      does anyone have any idea on how to correct the problem or know what the problem is?

      • Eric,

        You need to open the filter and clean the tube sheets and the fingers, The filter is most likely caked with TONS of D.E.

        Let me know if you need more help.

        Joseph

      • Hi Eric,

        Remove the belly band and wash out the filter OR buy yourself a “filter wand” and clean out the inside. Chances are your filter is caked with rock hard D.E. inside.

        Let me know if you need more help,

        Joseph

  3. several year old EC50 (grey body) replaced the large rubber gasket last season, everything seemed fine afterwards. this season, have been fighting with getting the pool open, finally seem to have most issues resolved. Problem I’m having now with the filter, is that once i pour the de/water mixture into the skimmer, it seems to blow back out thru the wall ports. the bump handle seems not right. like there is no pressure holding it up. it moves up and down to freely without resistance.

    thoughts?

    • Hi Brian,

      You have cracks in the “tube sheets” and you also need to replace the “c-clips” on the bump shaft.

      Please let me know if you need more help,

      Joseph

      • turns out i had bigger issues. everything was copacetic last fall when i closed the pool. after taking the filter apart, to investigate the C clips, not only were they totally missing, but the bumpshaft itself looked like swiss cheese. and there were 4 of the 12 bolts holding the sheets together. there were a few other bolts in place, but barely. they were so corroded that the heads were almost non existent.

        i wonder how much 16,000 gallons of topsoil costs these days? :-( this is going to be a LONG season at this rate. thanks for the tips Joseph.

        • A high level of chlorine ate the metal parts. I have had my pool 13 years and had this problem once, when I left the automatic chlorinator filled with chlorine attached to the filter in the off season. I had to replace the shaft(not cheap) and all the screws (make sure you buy stainless steel screws. You can get a much better deal buying the hardware from a hardware store. Keep your chlorine level right and you should ahev no more problems. The only part I have to replace every couple years is the diaphram gasket. I take my filter apart every year at the end of the season to clean it thoroughly and inspect for worn parts.

  4. Q: Hayward Perflex series DE filter has begun to rattle.

    A: First drain and open filter and check for loose nuts or bolts in bottom of filter canister but more likely it is the check valve (ECX4077B1) refer to parts list. The brass disc can become warn and the rubber loose and it will make a load rattle and can even get twisted around enough to cause pump back pressure and loading.

    Q: Hayward Perflex series DE filter clogs quickly needs to be bumped often.

    A: Drain and check the DE material for clumping. Dirty pool water (even though it may not look dirty) or water treated with clarifier or other chemicals can cause the filter tubes to clog easily and require frequent bumping. Run the pump/filter and then stop and bump the filter as often as you can, then when the time between bumps get shorter, flush and replace the dirty DE. Repeat until the water is clean and you get longer time between bumps. Always change the DE a few days after adding clarifier or as directed by filter manufacturer.

    Also check the material covering the Flex tube assemblies to see if it has become clogged with oil, dirt or minerals (look at a new tube for comparison). Try soaking in an appropriate pool filter cleaning solution then rinse. If this does not work, replace the clogged tube(s).

    • Hi Mark M,

      Okay, inside the Perflex is something called “tube sheets”. They most likely have spider cracks in them near where the shaft goes through. The rattling sound is the C-clip that has come loose from the bump shaft, and you also need to acid wash the fingers.

      Let me know if you need more help.

      Joseph

  5. I’ve just replaced the O-rings on my bump shaft and now there is very movement in the bump shaft at all. Do the tube sheet edges need to touch each other when bolted together? I’m afraid I’ll crack the sheets if I tighten any more.

    • Hi,

      Did you grease and lubricate the o-rings and the shaft? If not that may be why your shaft is “stuck” or tight and not moving.

      Let me know if you need more help,

      Joseph

  6. Just fired up a brand new EC30. Seems to work fine except for a rattle coming out of the filter. It sounds like the movement of the water pushing something against the side of the filter. Is this possible?

    I’m new to this type of fliter, how do you clean this? It seems like a mission to break this tpye of filter down

    Bill

  7. Great website…lots of good tips..thanks to all but I still have a problem..I think.

    I opened my above ground pool 2 days ago to find it green with algae and brown from debris. I applied 4 gal of liquid shock and 24oz of black algae controler. Pool turned blue and both the brown and green colors went away. However, here is the problem..my Haywood EC40 runs for only 2 hours until the return to the pool stops. In addition, whne the filter goes on, the top of the pool goes from clear to what I believe is a floating pile of dead algae. I am bumping every hour and pulling the filter apart every 3 hours to clean the fingers off.

    My question is….will this clear up the pool or do I need more chemicals or do I need to buy a new filter?

    Thanks,

    John

    • Hi John,

      What you are experiencing is normal. What what you need to to is to back wash the filter every couple of hours and add new DE each time you do,

      As the pool gets clearer, the back wash cycles will be longer and further in between,

      Please have a look at this page for a list of articles that will help get you going,
      Swimming Pool Owners Start Up Guide
      http://wetheadmedia.com/swimming-pool-owners-start-up-guide/

      and of course if you need more help let me know,

      Joseph

  8. I bought a used EC-50 that was only used for 1 season and is less than 5 years old. The bump shaft was loose so I took it apart and replaced the c-clips. The tube sheets and fingers look great (like new), but the filter sends the D.E. back into the pool. I thought I had the gasket on with a fold or kink, but I put it on again very carefully and I still have the problem. Also, even though the clips are on and the bump handle moves the shaft/tube sheets up and down, when I turn on the pump the bump handle doesn’t move up like I’m used too. Is that just because there’s little flow resistance since the D.E. has washed away? Could the check valve go bad with such short use or would that even be an explanation for the D.E. leakage? From the tank top, you can’t even see/access the check valve. Do you have to inpect/replace it through the inlet? Thanks for any suggestions.

    Rik

    • Hi Rik,

      Did you check all of the fingers inside of the filter when you had it apart?

      Just one small tear in the fabric on these fingers will allow D.E back into the pool.

      I would inspect the fingers, maybe a small animal over the winter chewed on them, which is very very common,

      Let me know if you need more help,

      Joseph

      • I checked the fingers for tears when it was apart. They look like new. An animal couldn’t have gotten in as it was sealed. Any other ideas how the D.E. could be getting past?

        Thanks,
        Rik

  9. I have a Hayward Perflex filter that’s about 10 years old. The pressure from the filter to the pool is very low and it won’t maintain suction to vacuum. I’ve cleaned the filter twice in the past week with an acid soak and after cleaning, the pressure is strong only for 30 minutes or less. The pool still has quite a bit of algae. Any suggestions?

    Thanks,
    Angela

  10. Hi,
    I’ve taken my old filter apart a number of times to clean and replace parts but I can never get the rubber gasket to seal when I reassemble it. I’m always careful to make sure the bead is in the groove and everything is lining up properly before I tighten the bolts. I try to tighten the bolts evenly as I go. The case is only plastic so I don’t want to over-tighten the bolts around the cover for fear of cracking it. Is there a trick to getting a good seal?

    Thanks for the help.

    Doug

  11. I have water leaking out the bump shaft at the top of my Hayward EC65 DE filter. We just replaced the plates and several new fingers, along with new washers, c-clamps and O-rings. Greased Now we have water leaking out the top where the bump shaft goes through. This didn’t happen before we did the repairs. I did notice a small crack on the inner circle of the water track wall. Not sure if that has been there awhile or if it is new. I am guessing that could be the problem, but that crack is not on the bump shaft area itself, so I’m not sure how the water is getting to the center to leak out. Our EC-65 is an oldie – 26 years old in fact, but with routine maintenance and the occasional plate change and finger change, it has run great. This is a new issue we haven’t experienced. How else can the water leak through the bump shaft if the o-rings are there? Thanks for your help!

  12. I have water dripping from under the head of my DE filter right where all the screws are. Not a lot of water, but very annoying, like a couple of drops every 10 seconds. Its not all around the top, just at a couple of places. I tried tightening the screws and have also taken all the screws out and screwed them back in, but has not helped…any advice??

  13. Opening our pool up.. we have a hayward perflex extended cycle de filter.. (the one that has the “fingers’) I have shocked it, and am treating the water for algea at the moment.. There is a small amount of debris, mostly just dead algea and what I would assume is pollen.. My question is, is it normal to be bumping the filter every 20 mins?! The return will shoot out water nicely for about about 5 mins then it slows to a crawl.. I’ve taken the filter apart many, many times to hose down the “fingers” and replace the DE.. Which then it will run for about 2 hrs before slowing down again.. What am I doing wrong?! Should I just backwash it instead? It takes FOREVER to take alllll those srews out and put them back.. Should I have to be backwashing out the old (practically new) DE every few hours? It doesn’t seem like I should have to do that.. I’m so frustrated right now!!! Please let me know if I need to do anything differently..

    • Hi Shella,

      What you need to to after you “bump the handle” is to open the back wash valve on the bottom of the filter tank and then turn the filter system on for about 2 – 3 minutes and let all that dirty water and D.E. pump out of the filter tank. Once you have done so, close the valve and then start the filter system back up again, Walk over to the skimmer and add some new D.E. into the skimmer while the filter is running. This is called back washing. You will have to do this often when you first open a pool because it has been sitting for a while. Even if the pool water looks clear there still could be many particles that need to be filtered out. As the pool water gets cleaner the time between back washing will become longer. Also , you will want to run your filter about 6 – 8 hours a day if the water is clear.

  14. I have a ec 65 filter with a crack that shoots water out when the pump is turned on. So we have not been able to open our pool yet. Is there any way it can be fixed without having to buy a new canister?

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