Plumbing, Heating and Pool Repair Guides

Sand Pool Filter Troubleshooting & Repair Guide

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The sand style swimming pool filter can be found on many above ground and in ground swimming pools. There are also many different brands and models of swimming pool filters on the market these days so all the parts will not be interchangeable but many of the things you will need to repair on any sand filter will done basically the same way. The difference between most sand filters is size and brand. Most sand filters these days are equipped with multi-directional flow valves also known as multi-port valves.Sand Pool Filter Troubleshooting & Repair Guide

Common repairs like replacing the multi-port directional valve, changing the sand inside of the filter, replacing broken laterals and you will need to learn how drain the filter for winterization and for these repairs listed. Knowing how to properly repair and troubleshoot your sand swimming pool filter can save you a lot of money and time in the long run, leaving you to spend that time enjoying the pool rather then working or spending money on it.

The Swimming pools sand filter troubleshooting and repair guide below will help you diagnose and repair the most common problems on almost all brands of sand filters. You can repair your sand filter with a basic socket set and some standard hand tools. Always be sure to only work on your swimming pool filter when the filter system is off. It is also a good idea to shut the pool timer and disconnect the pump from the power source if possible when working on the filter. This will prevent the pump from kicking on when you are working on the filter.

How To Change The Pool Filter Sand

Pool Filter Sand
If your sand is getting old in your sand filter you are going to have to replace the sand. To replace the sand in your swimming pool filter you will first have to shut the filter system off. Once the filter is off you will have to either start unbolting the bolts around the center of the filter tank, which is most common on older Hayward S-series sand filters. If you have a newer sand filter or one with the multi-directional valve called the multi-port on top of the filter you will want to remove the band that clamps around the base of the multi-port.

Now that you have the filter tank open and you can see the filter sand, you can remove the sand three different ways. The first way is to take a small plastic scoop and manually scoop all the sand from the filter. If you have a large sized sand filter this took take a while. The second way you could remove the sand from the pool filter is to lay the sand filter on its side and dump the sand out. This will normally only be able to done with smaller sand filters like the Hayward S-160 models since they are smaller.

If you do not find any of the two methods above to be something that you can do then you can use the third way of removing the sand from the sand filter. You can use something called a swimming pool filter sand vacuum. This is a special vacuum that is made to connect to a garden hose and create a Venturi effect and will suck all the sand out of your pool filter. This is by far the best and easiest way to remove sand from pool filters.

How To Drain The Sand Filter Tank

If you need to winterize or change the sand in your swimming pool filter you will need to know how to drain the filter tank correctly. What you will want to do is to look around the base of the sand filter tank for the drain plug or screw. On Hayward S-Series models the drain plug with be a white or black cap that will almost resemble a soda cap. Turn the cap to the left until it screws all the way off the threads and then remove it. Open the air bleed screw on top of the filter dome to allow some air into the filter so it can drain better.

On other models of pool filters the drain plug will be located somewhere on the bottom of the tank. On Sta-rite sand filters you can find the drain plug in the center of the bottom of the filter tank. The drain plug will be white and around 2″ inches in outer diameter size. Oh Pentair Filters you will see the drain plug either underneath or on the side of the tank.

Hayward Sand Pool Filter

How To Add The New Sand To The Pool Filter

Once you have emptied all of the old sand from your filter you are going to have to add new sand. Before you add the new sand you will want to inspect all the filter laterals to make sure they are not damaged. Sometimes the laterals will crack from age and when then do they can allow sand to bypass them, which will result in you having sand return into your pool. Once you have inspected all the laterals and they all look OK you are going to want to fill the filter tank up with some water. You will want to fill the tank with water to about 4″ above the laterals. This is to protect the laterals when you start to pour the new sand in.

Once you have the water in the tank the last thing you will want to do is to put something over the manifold pipe that will be sticking straight up in the filter tank. A plastic cup or laying an old rag over the opening of the pipe will prevent sand from entering. Once you have done those two things you can now start to pour the amount of sand you need into the filter. Once all the sand is added to the filter tank you will to reassemble the filter.

How To Change Sand Filter Laterals

If you are getting sand back into your swimming pool and you have a sand filter then chances are your laterals are bad. Laterals can be found on the bottom of the filter tank. Their job is to allow water to flow through the sand and the filter but to keep the sand inside of the filter tank at the same time. The laterals are just small tubes that have slits in them that allow the water to pass through. You will find them connected to the bottom of the filter collector or manifold pipe that runs vertically in the center of the filter tank.

From time to time these laterals will break from a number of reasons and you will start to get filter sand back into your pool. To change the laterals you will have to shut the filter system down and drain the filter tank. You then will have to remove the multi-port or unbolt the filter tank so you can then remove all of the sand.

Once you remove all of the sand from the filter tank you can remove the laterals and the manifold assembly from the filter tank. To replace the filter laterals you will either have to replace the entire lateral manifold system unless your laterals unscrew from the manifold. On some model sand filters the laterals will unscrew from the manifold near the base. If you have tried to un-spin the laterals and they do not move you will have to replace the entire lateral assembly.

Once you have changed the laterals and replaced them with new ones you will want to fill the filter tank up at least 1/3 of the way and then pour new pool filter sand into the tank. Once you have the new sand in the tank reassemble the rest of the filter, which will include the multi-port and anything else you removed while working on the filter. Next you will want to run your swimming pool filter when everything is all back together to make sure there is no leaks or sand returning back into your pool.

Testing The Sand Pool Filter After Replacing The Sand

Once you have everything all back together you will want to prime your swimming pool pump and get your filter system going. You will want to make sure that the belly bands and multi-port gaskets are not leaking. You will also want to backwash the new sand for a few minutes as well to wash small debris off of the sand that might have been mixed in while the sand was being added to the filter. After you have back washed the new sand for a few minutes you will want to run the filter for a few minutes to make sure everything is OK while walking to the pool to make sure that you are getting no sand back into the pool. If everything looks good you will want to run your sand filter for 6 – 8 hours a day depending on weather conditions and how much the swimming pool is used. Make sure to always backwash your sand filter once a week.

356 Comments

  1. Hi i have a Sand Dollor filter and this is the second time we have had this problem. When we take down the pool for the season the sand in the tank gets hard as concrete. Is there anything we can do to get the sand to soften up and get it out of the tank? What am I doing wrong? Any help would be greatly appreciated. Melissa

    • Run a sand soak filter cleaner after each season before shutting down your pool to eliminate build up of organic materials into the sand, if you use Baquacil or Soft Swim it is recommended to take that old sand out at the end of every swimmimg season and replace with new the beginning of each season to avoid issues.

    • The Laterals are the pipes with vains on them that are connected to the pipe that runs up to the control valve inside your sand filter canister. They sit in the bottom of the sand canister and filter out the sand from the water as the water is forced into the retun pipe back to the pool return. Over about 5 or so years of use they need to be replaced as the sand works like an abrasive and wears down the tiny slits in the vains and eventually allows sand to leave the filter canister and enter the pool or get pumped out when you backwash the pool. Most of the time it is cheaper just to replace the entire sand filter canister and control valve assembly as the replacement laterals are most of the cost equal to a new system and your control valve is probably not to far from needing replacement at this time anyway. In my experience it is best to buy a system similar to the one you have if it was working good, we bought a replacement that used less sand but was rated for a larger pool and it didn’t work as good. So if you have one that uses 250 pounds of sand and it is working replace it with one that uses the same sand capacity. I hope this helps

  2. HELP!!!!!!!!!!!! PLEASE!!!!!!!!!!!!!! I HAVE A 32X18 POOL WITH A HAYWARD SAND FILTER AND PUMP. MY FILTER IS DOIN NOTHIN! ITS RUNNING AND THATS IT! IT WONT CLEAN, WONT BACKWASH, AND WATER IS CONSTANTLY RUNNIN OUTTA MY BACKWASH HOSE. I HAVE REPLACED THE VAVLE HEAD ON THE FILTER AND THAT WAS A WASTE OF MONEY! THIS FILTER IS ONLY 3 YEARS OLD. AM SO FRUSTRATED! CAN N E 1 HELP ME. HAVE ALSO REPLACED THE GASKETS.

    • Check to make sure that you have the return and the skimmer hoses hooked to the right spots on your multiport valve, usually these are labeled.

  3. I hope someone can help. My sand filter is leaking from the bottom of the tank where the seam is located. What can I use to hopefully repair the leak without having to buy another sand filter ($300.00)? Please help

    • Hi Bruce,

      Are you sure its leaking from the seam or maybe it could be leaking from the drain plug fitting?

      What make and model filter do you have? ( Let me know )

      Also, what you cold do is, remove all the water and sand from the tank and use a super strong two part epoxy and seal both the inside and outside of the tank. Then you will of course want to re add the sand and water.

      Let me know if you need more help,

      Joseph

      • Thanx Joe,

        My filter is an Astral Proline 16″ model# 09440. The leak is on the opposite side from the drain plug. If I use any type of eposxy will it stand up to the pressure inside the filter? By the way I have drained the water and sand already. Please advise.

        Sincerly,
        Bruce

        • Hi Bruce,

          Ya, head over to Home Depot, Lowes or Walmart and grab some two part super strong resin epoxy and apply it on both sides.

          If the crack is under 3″ long the epoxy should do the trick.

          Most sand filters only run between 10 – 20 ps1 and the fact that the crack is near the drain plug gives you even better chances :)

          Let me know if you need more help, and of course stop back and let us know how you made out,

          Joseph

  4. I’ll be brief…Pentair lge. filter. 25,000 gal.in-ground pool..Mud entered pool 3 weeks ago…vac’d pool many times…backwashed many times….head pressure still reads above 15-18 Used clarifiers many times and still have murky water…please help…Dave

    • Dave,

      Can you provide me with the chemical readings if you are still having issues….

      I am looking for the total ALK, PH and the chlorine, Also do a TDS check, ( Total dissolved solids )

      Let me know,

      Thanks

      Joseph

      • My sand filter has starting leaking from the center seam, is there anything I can do to seal the plastic and stop it?

  5. I have never had this system before, we use to have another pool, but different system. Just wondering if anything special needs to be done to close the pool and or sand filter system for the season? Thanks

    • Hi Heather,

      You will want to shut the filter system off, remove the bottom drain plugs, and also set the multiport into the closed position for the winter,

      Then as an added bonus you should cover the filter with a heavy tarp to protect it from the winter elements,

      Let me know if you need more help,

      Joseph

  6. I have a Jacuzzi brand 250 pound sand filter that has a small pin hole leak in it. I have drained the water and will use this oportunity to change the sand.Prior to removing the water/sand etc I tried stopping the leak on the outside of the sand filter using epoxy, then fiberglass, then a self tapping screw inserter through a rubber washer. Now that I have the filter empty, and dry. What is the best repair that will hold up…Gordon

  7. The handle on my filter head not working. I got replacement spring,washers,, o rings and gaskets.How do i take the pin out of the handle to get to the spring?

  8. Other than the lateral wear that sand might be coming into the pool through the return? My mom has a sand filter (not sure of the model offhand) that is a year old and we have been having an issue of sand pumping back into the pool. Any help would be appreciated. Thanks.

  9. I have a proline sandfilter…under the gasket where the round base meets the gasket continues to leak. I have tried everything (new o-ring, plumbers putty around base, etc.)…it continues to leak. Should I use teflon tape on the threads before I twist the gasket or do you recommend something else. We continue to have this problem every year! :(

  10. I have sand in my pool every year. Why would I have sand build up in my inground pool?
    I do have a sand filter and it’s 2 years only.

  11. I just purchased a Hayward sand filter model VL40T32 for up to 11000 gallon pools. I have a 8000. Put the filter together no leaks. But it just if is not sucking like it should. It says its a 1 hp moter. I can bearly use the skimmer it won’t suck. Is there a chance I used to much sand. I required 42lbs I used a maybe 45lbs. Please help.

  12. Help! We have a dough boy sand filter with an above ground pool. When I run it on filter, backwash, pump to waste or filter to waste, let it run for a bit and then shut the system off there is a huge ‘back pressure’ release back to the skimmer which seems to empty a lot the water from the filter. (when I turn it back on it takes a while for the water to get going) I have checked the ‘spider gasket’ and it looks to be in good condition. even changed out the multi valve port with an old one we kept. same problem. haven’t noticed any sand in the pool but when we vaccume then backwash dirt always ends up going back into the pool from the return. thank you!

  13. i have an above ground sand filter s series not getting sand back in pool but dirt and debri i have backwashed changed sand and everythng is hooked up the right way help’

  14. I have a Proline sand filter for an above ground pool that was new last year. I had a pool contractor open the pool and hook up the hoses. The top of the filter leaks constantly like water pouring out of a faucet. Any suggestions? My pool guy is not calling me back. Thank you.

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