Plumbing, Heating and Pool Repair Guides

Sand Pool Filter Troubleshooting & Repair Guide

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The sand style swimming pool filter can be found on many above ground and in ground swimming pools. There are also many different brands and models of swimming pool filters on the market these days so all the parts will not be interchangeable but many of the things you will need to repair on any sand filter will done basically the same way. The difference between most sand filters is size and brand. Most sand filters these days are equipped with multi-directional flow valves also known as multi-port valves.Sand Pool Filter Troubleshooting & Repair Guide

Common repairs like replacing the multi-port directional valve, changing the sand inside of the filter, replacing broken laterals and you will need to learn how drain the filter for winterization and for these repairs listed. Knowing how to properly repair and troubleshoot your sand swimming pool filter can save you a lot of money and time in the long run, leaving you to spend that time enjoying the pool rather then working or spending money on it.

The Swimming pools sand filter troubleshooting and repair guide below will help you diagnose and repair the most common problems on almost all brands of sand filters. You can repair your sand filter with a basic socket set and some standard hand tools. Always be sure to only work on your swimming pool filter when the filter system is off. It is also a good idea to shut the pool timer and disconnect the pump from the power source if possible when working on the filter. This will prevent the pump from kicking on when you are working on the filter.

How To Change The Pool Filter Sand

Pool Filter Sand
If your sand is getting old in your sand filter you are going to have to replace the sand. To replace the sand in your swimming pool filter you will first have to shut the filter system off. Once the filter is off you will have to either start unbolting the bolts around the center of the filter tank, which is most common on older Hayward S-series sand filters. If you have a newer sand filter or one with the multi-directional valve called the multi-port on top of the filter you will want to remove the band that clamps around the base of the multi-port.

Now that you have the filter tank open and you can see the filter sand, you can remove the sand three different ways. The first way is to take a small plastic scoop and manually scoop all the sand from the filter. If you have a large sized sand filter this took take a while. The second way you could remove the sand from the pool filter is to lay the sand filter on its side and dump the sand out. This will normally only be able to done with smaller sand filters like the Hayward S-160 models since they are smaller.

If you do not find any of the two methods above to be something that you can do then you can use the third way of removing the sand from the sand filter. You can use something called a swimming pool filter sand vacuum. This is a special vacuum that is made to connect to a garden hose and create a Venturi effect and will suck all the sand out of your pool filter. This is by far the best and easiest way to remove sand from pool filters.

How To Drain The Sand Filter Tank

If you need to winterize or change the sand in your swimming pool filter you will need to know how to drain the filter tank correctly. What you will want to do is to look around the base of the sand filter tank for the drain plug or screw. On Hayward S-Series models the drain plug with be a white or black cap that will almost resemble a soda cap. Turn the cap to the left until it screws all the way off the threads and then remove it. Open the air bleed screw on top of the filter dome to allow some air into the filter so it can drain better.

On other models of pool filters the drain plug will be located somewhere on the bottom of the tank. On Sta-rite sand filters you can find the drain plug in the center of the bottom of the filter tank. The drain plug will be white and around 2″ inches in outer diameter size. Oh Pentair Filters you will see the drain plug either underneath or on the side of the tank.

Hayward Sand Pool Filter

How To Add The New Sand To The Pool Filter

Once you have emptied all of the old sand from your filter you are going to have to add new sand. Before you add the new sand you will want to inspect all the filter laterals to make sure they are not damaged. Sometimes the laterals will crack from age and when then do they can allow sand to bypass them, which will result in you having sand return into your pool. Once you have inspected all the laterals and they all look OK you are going to want to fill the filter tank up with some water. You will want to fill the tank with water to about 4″ above the laterals. This is to protect the laterals when you start to pour the new sand in.

Once you have the water in the tank the last thing you will want to do is to put something over the manifold pipe that will be sticking straight up in the filter tank. A plastic cup or laying an old rag over the opening of the pipe will prevent sand from entering. Once you have done those two things you can now start to pour the amount of sand you need into the filter. Once all the sand is added to the filter tank you will to reassemble the filter.

How To Change Sand Filter Laterals

If you are getting sand back into your swimming pool and you have a sand filter then chances are your laterals are bad. Laterals can be found on the bottom of the filter tank. Their job is to allow water to flow through the sand and the filter but to keep the sand inside of the filter tank at the same time. The laterals are just small tubes that have slits in them that allow the water to pass through. You will find them connected to the bottom of the filter collector or manifold pipe that runs vertically in the center of the filter tank.

From time to time these laterals will break from a number of reasons and you will start to get filter sand back into your pool. To change the laterals you will have to shut the filter system down and drain the filter tank. You then will have to remove the multi-port or unbolt the filter tank so you can then remove all of the sand.

Once you remove all of the sand from the filter tank you can remove the laterals and the manifold assembly from the filter tank. To replace the filter laterals you will either have to replace the entire lateral manifold system unless your laterals unscrew from the manifold. On some model sand filters the laterals will unscrew from the manifold near the base. If you have tried to un-spin the laterals and they do not move you will have to replace the entire lateral assembly.

Once you have changed the laterals and replaced them with new ones you will want to fill the filter tank up at least 1/3 of the way and then pour new pool filter sand into the tank. Once you have the new sand in the tank reassemble the rest of the filter, which will include the multi-port and anything else you removed while working on the filter. Next you will want to run your swimming pool filter when everything is all back together to make sure there is no leaks or sand returning back into your pool.

Testing The Sand Pool Filter After Replacing The Sand

Once you have everything all back together you will want to prime your swimming pool pump and get your filter system going. You will want to make sure that the belly bands and multi-port gaskets are not leaking. You will also want to backwash the new sand for a few minutes as well to wash small debris off of the sand that might have been mixed in while the sand was being added to the filter. After you have back washed the new sand for a few minutes you will want to run the filter for a few minutes to make sure everything is OK while walking to the pool to make sure that you are getting no sand back into the pool. If everything looks good you will want to run your sand filter for 6 – 8 hours a day depending on weather conditions and how much the swimming pool is used. Make sure to always backwash your sand filter once a week.

356 Comments

  1. hi,

    can not stop the sand from coming back in our pool…we changed the sand, had the laterials looked at from a pool store close by..no cracks were seen…my filter takes 300lbs of 45-55mm pool sand..the only thing i didnt do was add the water to cover the laterials before adding the new sand…sand is coming out both jets???? any thoughts? today is wednesday and im having a going away party for my son on friday, he is leaving for the military..

    michelle

  2. I’m having a similar problem. Sand started coming out of the jets last year. Talked to the pool guys and they said that the laterals must be damaged. I replaced the filter with another unit that was 3 or 4 years old. Sand continued to come through jets. Have waited a couple of weeks – vacuuming each week – to see if the sand was simply from old unit and sitting in pipes – but it doesn’t appear so. SO… I took apart the old filter to inspect laterals and found no visual damage. Now I’m wondering what else it could be?

  3. A couple days ago i noticed some filter sand on the bottom of the pool (27′ above ground), I vacuumed, backwashed, recirculated, and went back to filter and all seemed fine. Today I noticed more sand on the bottom of pool, I looked at the jet and all seems fine that is no sand coming out. I called pool store they say that the fingers at the bottom of filter could be broken or cracked. The filter (hayward) is 3 yrs old and holds 250 lbs of sand. I live in the NE and winterize it every year, it’s been running since May w/ no problems. Note: When I turn the filter off then on I do notice some sediment coming out the jet…. Any ideas before I rip it apart and check for disfuntional parts????

  4. I have sand coming out my backwash line, all other positions work fine. I have a 24″ hayward 6 position sand filter (300 lbs) Could it just be the spider gasket?????? I have no sand getting into pool which tells me the laterals are good. I just did a sand change with the proper silica sand. The laterals are new, stand pipe in good shape too.

  5. Any sand that is getting into your pool is going to be because the laterals! There is no other way for sand to get out of that tank except through the laterals, so that’s the problem. Doug, sand going out the backwash line could be exactly that, the spider gasket OR since you just changed the sand, you could have too much sand in it. I’d change the gasket, then see what happens. If that doesn’t help, leave it backwashing until no more comes out and that should level it where it should be. These sand filters can be VERY tricky and tempermental! I recently replaced sand, laterals, the works and STILL get sand back in the pool!

  6. In the section on how to change the pool sand, you mention “a swimming pool filter sand vacuum”. I have been trying to buy one of these, but can not find anywhere that sells it. Can you help with where I should look? I live in Canada. Thanks.

  7. I have a Triton sand filter. Everything has been working fine on it for years. I noticed the other day the when the pump shuts off the sand filter drains. The filter has a clear bubble on top and I can see the water drain down as soon as the pump stops. I can also hear it in the pipes. The pump seems to be fine and it still has water in the skimmer area. When the pump starts back up the sand filter has to fill up with water again and after about 3 hours or so everything looks like it is running fine. Until the pump shuts off again and the sand filter drains.

    I checked everywhere for water drainging. It is not coming out of the sandfilter and it is not coming out of the backwash line. I’m not losing any water in the pool (I don’t think).

    The only thing I can think is the switch that changes the system to backwash and rinse and all that is not working properly.

    Any ideas?

    • Hi Weston,

      You said:

      “The only thing I can think is the switch that changes the system to backwash and rinse and all that is not working properly.”

      That is correct. That valve is called a “muliport valve” which is a multi-direction valve. If it is starting to go, its letting air in and not keeping that perfect vacuum that you used to have in your system,

      Just repair the multiport valve and you should be fine,

      Let me know if you need more help.

      Joseph

    • Hi Weston,

      Yes, you can buy a replacement spider gasket and swap it out with the old one,

      Let me know if you need more help,

      Joseph

  8. Why would the base on my filter keep cracking? I have a second base and it cracked within 8 months. I believe we checked the level of the pad when we unhooked the old one/

    • Hi Lisa,

      What kind of pump and filter base do you have? Hayward, Pentair, Sta-right?

      Let me know and I can help you further.

      Joseph

  9. I replaced the filter sand in my hayward sand filter this year and all worked well for about a month. Now however the filter blows out whatever gunk I am sucking up back into the pool. I have backwashed several times to no avail. can the sand be bad already or do i have a problem with my filter itself?

  10. I have a 5 year old Triton II tr 40 sand filter. I need to change the sand but have never done this before. Does anyone know of a instruction book with diagrams, or a video that I can find on line to help me to change the sand correctly?

    Thanks for your help.

    Bruce

  11. can i replace a broken center pipe with pvc? and what’s the best way to get the broken piece that’s glued into the center of the laterals out?

  12. ok. got the broken piece out. i have schedule 40 pvc to replace the center pipe, should that make any difference? it fits perfectly but the diameter is slightly narrower inside… thanks

  13. Hello to all with a sand filter. I have a 200 lb send filter with a new pump installed last year and new sand just installed today. I was have a problem with the water being clear as when I did open the pool this year the water was black,green as due to the cover breaking up after only 2 years in service. Anyway since the black water I have spent tons of money to make it right with all the chemicals needed from my supplier that test my water. So I did today after so long still dealing with cloudy water I have changed my sand in the filter of 200 lbs to new. I have done this before and I have the cap that does plug the top of the center pipe so no sand can get in. I am not having sand come into the pool now but very low pressure after I have done this. I have done this 2 times before and always had great pressure after doing so but now a problems.
    CAN ANYBODY GIVE ME A CLUE WHAT TO DO. Thankyou Joe

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