EdenPure Heater TroubleShooting & Repair
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If you have the EdenPure Heater and you are having some trouble with it, you might want to do something they call troubleshooting. When you troubleshoot your EdenPure Heater you will be diagnosing what is wrong with the heater so you can fix it and have nice warm heat again. Sometimes the problem is as easy as plugging the heater in because someone has accidently unplugged it, or sometimes the problem is a little more advanced like you may need to change one of the infrared bulbs inside of the unit. If you have any troubleshooting tips for others that you have learned along the way or need help yourself you can leave your questions and comments on the bottom of this Edenepure Heater TroubleShooting Repair Guide.
EdenPure Heater Won’t Heat The Room / Area
If your EdenPure Heater is not heating the room the first thing you will want to check is to make sure that the heater is plugged into the electrical outlet. Sometimes the cord can get unplugged by accident by someone else in the household. If the cord is plugged in you will also want to make sure that the circuit breaker has not been tripped. After you have made sure that the circuit is good and the EdenPure is plugged in you will now want to make sure you have no drafty doors or windows. If your doors or windows are leaking, that will cause the room to constantly be filling with cold air and could cause the EdenPure not to work. You have to remember this is a heater, Its not made to heat an area that has a wide open window / door etc.
Also you will have to note that this kind of personal (or zone) heater is originally designed for small area, which is about 300 ~ 400 sq ft. It is supplemental heat, and not to be replaced by the main source of heating system in the house.
If your floor materials are made of cement or tile, the time to warm up the room will be doubled as those kind of floor surfaces will absorb a lot of heat during the heat up process.
EdenPure Heater Infrared Bulb Replacement
From time to time you may have to change one of the infrared bulbs inside of the EdenPure Heater. You can buy a new infrared bulb for the Edenpure usually where these types of bulbs are sold. On the EdenPure Heater Review, Raymond says:
Source: http://wetheadmedia.com/edenpure-heater-review/#comments
I have an eden pure model 1000 heater, It is extremely difficult to find any place to buy one of the quarts bulbs, I finally did find a dealer who also repairs them, The cost of each bulb was $ 18.00, and there is a total of 6 of these bulbs inside the heater with an additional bulb at the front of the heater. The bulbs are wired in series in pairs of two. So I ended up getting two bulbs for 36.00 dollars. I was able to install them myself, I have no idea what they would have charged me to put them in. I would love to know if there is anywere these bulbs can be bought for less than the $ 18.00 dollars. I found a set of three on ebay for $ 56.00 dollars.
So if your bulbs do need to be replaced you can see that even Raymond was able to change these bulbs himself for under $40. 
Off course you could always hire the local EdenPure Repair shop to replace the bulbs inside of the heater for you if you are not that handy, or do not have the time.
Heater Fan Blows Cold Air
The manufacturer originally designed the heater to blow out all the heat inside the unit approximately every 3 minutes, if the unit recognizes the desired temperature has been met in the room. This can also happen when the heater goes into a cool down mode, for example if you power it off. So wait for a little bit once you turned it on, check to see if the unit has been running for a while and if it still blows the cold air.
The Fan Or Unit Won’T Turn Off
First off, check to ensure that you have turn the master power switch to OFF position manually. As explained above, the fan will still run even after you turned off the unit. It is designed as such, until the heat chambers have completely cooled down. Then the fan will shut off by itself after a few minutes, so don’t be alarmed by this behavior.
Cleaning The EdenPure Heater
You can clean your EdenPure Heater with some general household products and a set of rags. You will want to keep your EdenPure Heater clean and free of all dust and dirt, so not only will your heater look good, but other people will not think you are a slob. You can apply your favorite household cleaner to a rag and then wipe down the outside of the EdenPure Heater and you will have one good looking heater even if it doesn’t work as you expected. It still makes one heck of a conversation piece when you have company over and then suddenly there is a loss of words in the room.
My Edenpire Gen3 is making a buzzing noise. It is not all the time, but only after it has been on for a while. Jas anyone experienced this?
I have the same annoying problem. It heats well but the noise is so annoying I have to turn it off. Any suggestions for a fix? Happy New Year! Stay warm (and quiet).
Edenpure gen 3 USA model PRE1325 A5275. How to replace tip over sensor and what is part number for a new tip over sensor?
The tip over sensor is made into the rear circuit board.You have to replace the whole part. I just bought a used circuit board for $45 from edenpurepartsstore.com Look under the Eden pure classic 5275 parts and you will see board #0060. It also says under the picture this will fix the not level message. Fixed mine and has worked great ever since.
I have an EdenPure Quartz’s Infrared portable heater. When plugged in it just makes a beeping noise.power light comes on, but that is all it does. Temperature up or down will not turn on.. can you help me? Thank you.
My edenpure heater will not come on, no light or noise.
My edenpure gen 3 will not come on, there is a light but the heather will not come one.
“you will now want to make sure you have no drafty doors or windows. If your doors or windows are leaking, that will cause the room to constantly be filling with cold air and could cause the EdenPure not to work. You have to remember this is a heater, Its not made to heat an area that has a wide open window / door etc.”
Exactly, it’s a heater, heaters are made to HEAT cold areas. Why the hell should an open window cause the heater not to work. That’s just awful design on Edenpure’s end. There is no logical reason as to why my heater isnt working while the window is cracked open. Dumb.
Our EdenPure heater will not heat the room the way it was designed. It blows cold air and we will unplug the unit for a time, then it MAY work for a short time but then it will still blow cool air. It has at one time smelt extremely hot. Our unit is GEN 2 Model A5095 SN YG00051316. Do we need new infrared bulbs? Please advise
I believe the Gen2 does not use quartz bulbs. It uses a ceramic heater. We purchased on so that we would not have to replace the bulbs every so many years. But we are having the same problem and figure it may be the thermostat or heat sensor. Still trying to get help with it.
I have a gen 4 eden pure , when I turn it on it heats up then shuts off. Any ideas how to fix it.
Thanks. , Jim.
MY edenPure 1000 Comes on, Blows, Gets the bulbs glowing then after a while , the bulbs go out (cool down) then they (bulbs) never come back on? I have to shut the unit OFF for a while, turn it back on, then it heats for a while then Bloes cold air again till I shut it down and restart it? WTF? This REALLY BLOWS??
HOW to fix EDEN PURE HEATERS, important, take left hand and right hand grasp heat tightly walk slowly to nearest trash can, drop heater into trash and then take right foot and left foot and walk to your car or store and go buy ANYTHING else, this best way to fix ALL your eden pure problems. eden pure is a china made unit, and will never hold up to any type of real use,
I have eden pure 500 xl heater, it turns but fan and heat doesn’t torn on. Please heal. Thanks
My eden pure 1500 blows only cold air, and never shuys off, runs constantly, what part do i need? I dont see any bulbs lit up inside. Thanks
My son accidentally kicked the front panel of our edenpure while walking down the dark hallway. I disassembled it and the circuit board has no damage just the plastic that covers it but it will not turn on. Any help would be great
My Eden Pure(1000XL) does not turn on, the heat level lights come on but the bulbs don’t lite nor does the fan come on. Help!
I have a model 1000 edenpure and when I plug it in and turn it on it will kick the breaker to the room that it is in.
I just replaced all three heating tubes in my Gen4 Eden pure heater and it still blows cold air. When I was taking the unit apart originally a saw that a screw was left out of one of the retaining rings for the tubes and it had slipped down and had made a burn mark where it was touching the post of the tube. Could this have shorted out something in the circuitry of the heater? Is there a fuse in this system? How do check this out? I have 3 of these units and this one is the only one I have had any trouble with.I was a radar tech in the service so I know a little about electronics. If this repair is beyond my capabilities, where can I take this unit to be repaired?