Plumbing, Heating and Pool Repair Guides

Hayward Super Pump Repair Guide

/
/
/
18535 Views

Hayward is very well known in the swimming pool industry for the great quality swimming pool products they make. One of their most popular lines of swimming pool pumps is called the Hayward Super Pump. This pump is offered in both the Super Pump Standard and The Super Pump II. The Super pump is installed in millions of backyards all over the world and is well known for its long lasting life.Hayward Super Pump Repair Guide

Even though the Hayward Super Pump is one of the top pumps in the industry, the daily use of this pump will eventually require troubleshooting and Hayward Super Pump repair. These repair are not that hard to do yourself if you are the hands on kind of repair person. If you are not comfortable working on with basic hand tools you could always bring the pump down to a local repair shop and have them diagnose and fix your pump. Things like the mechanical pump seal, pump bearings, pump gaskets and so on will have top be replaced along the way. Most of these things can be repaired in a few hours with replacement Hayward parts that are generally sold at your local swimming pool supply store.
Hayward Super Pool Pump
Below you will find the most common things that will have to be repaired on the Hayward Super Pump swimming pool pump. Most of the repairs on this pump can be preformed with a 9/16″ inch socket or wrench, a Flathead screwdriver and a pair of channel lock pliers.

How To Change The Super Pump Seal

The Hayward Super pump uses a two part mechanical seal to protect the motor from the wet end of the pump. This seal can be replaced in a few small steps and will only take an hour or two if you have a set of wrenches and some other basic hand tools.

The first thing you will want to do is to disconnect the pump and drain it free of any water that may be in the volute. You can do this by removing the two drain plugs on the pump. One will be in the front of the pump and one will be on the side. Once the pump is drained out you will want to remove the four 9/6 bolts that connect the Hayward Pump housing to the motor bracket. Once you do this pump housing will separate from the motor end of the pump and you will now see the impeller. Grab hold of the impeller and turn it counter clockwise until it spins off of the pump motor shaft. You may have to hold the other end of the pump shaft with a pair of pliers. You can do this by removing the back motor cover. Now that the impeller is off of the motor shaft you will able to see both parts of the pump seal. Slide the pump seal spring off of the impeller and place it to the side. You will be replacing this with the new one in a few minutes. The second part of the Hayward mechanical pump seal is located in the pump seal housing. You will now need to take your finger and pull the ceramic seat from the seal housing. This ceramic seal seat will be wrapped with a black rubber washer, make sure you also remove that from the pump seal housing.

Now that you have both parts of the seal removed from the pump you can replace both parts of the seal with the replacement Hayward Super Pump seal. When re-inserting the ceramic seat you may want to put a small amount of silicon on the rubber casing to ensure that you will not have a leak. You can now screw the impeller back onto the pump shaft and re-attach the volute to the motor of the pump. Make sure you prime the Hayward Super Pump before you run it by filling the wet end of the pump with water before turning it on.

Hayward Super Pump Parts Diagram

How To Prime The Hayward Super Pump:

The Hayward super pump is considered a self-priming swimming pool pump but this does not mean that the pump will actually prime itself if dry. When any type of swimming pool pump is dry you will have to fill the volute of the pump with water. This will allow the pump impeller to create a suction draw and start to pull the water from the swimming pool plumbing.

To prime the Hayward Super Pump you will just need a bucket of water or a garden hose. The first thing you will want to do is to remove the Super Pump Cover or also know as the pump basket cover. This lid will be made from clear plastic and will have two black handles knobs on each side. To remove the pump cover you will have to loosen each knob counter clockwise until the fold to the side. Once the knobs are loose you can remove the pump cover.

Now that the cover is off of the super pump volute also know as the wet end of the pump, you can take your bucket of water and pour it into the pump until the pump basket area is completely full of water. Now that the pump is full of water you can put the cover back onto the volute of the Hayward Super Pump. You swimming pool pump is now considered to be primed and you can now go ahead and turn on the pump. It may take a few minutes for the pump to fully be up to prime once it’s running.

How To Install The Hayward Super Pump

There are two fitting connections on the Hayward Super Pump housing. These inlets can be either 1.5″ inches or 2″ inches depending on the horsepower and size of your super pump. You will need to connect both side of the pump to your swimming pool system. On the front of the Hayward Super Pump is the suction side inlet. You will want to connect this side of the pump to the suction side of your swimming pool plumbing. The suction side of the swimming pool system is the side that has the main drain and skimmers hooked up to it. Some pools will not have a main drain, but every pool will have a skimmer or two. The suction side of the Hayward Super Pump will connect to the skimmer and the main drain.

On the top of the Hayward Super Pump is where you will find the discharge fitting connection. The discharge side of the super pump will get connected to the discharge side of your swimming pool system. The discharge side of the swimming pool system powers the swimming pool returns, pool vacuums and sometimes the pool slide or water fall if they are installed on the pool. Usually the discharge side of the Hayward Super Pump will get directly plumbed into the pump side of the multi-port directional valve and then the multi-port will connect to the discharge side of the pool plumbing. Once the both the suction side and the discharge side of the Hayward Pump are connected you can prime the pump and start it up making sure it reaches a full prime.

How To Drain The Hayward Super Pump

Draining the Super pump can be fast and easy to do. You will want to grab a 9/16″ box wrench or adjustable wrench and remove the two drain plugs that are on the bottom of the Hayward pump housing. You will find one drain plug on the from of the pump housing and one on the side. Once the water stops draining from the drain plugs holes your pump will now be drained.

How To Change The Hayward Pump Cover Gasket:

The pump cover gasket is easy and fast to change. This gasket often has to be replaced every few years because of all the opening and closing of the pump cover. The replacement of this gasket is part of the normal maintenance of the super pump. To install a new Hayward pump cover gasket you will need to remove the pump cover from the pump housing of the pump. You can do this by turning the two black hold down knobs counter clockwise until you can fold them to the side, so you can lift and remove the cover.

Once you have the cover off of the pump housing you can take a Flathead screwdriver and pry out the old pump cover gasket. Sometimes they melt or can be stuck, so you may have to do a bit of scraping if your gasket is really old. Most of the time the pump cover gasket will just pull right out. Once you have fully removed the old pump cover gasket you will want to insert the new gasket by firmly pressing the gasket into the groove on the pump housing. Once the gasket is set in place you can re-install the pump lid and re-start your pump, your cover gasket is now changed.

How To Change The Super Pump Motor Bearings:

If your super pump is “screaming” or making lots of noise chances are you will need to replace the motor shaft bearings that are inside of the motor. To do so you will have to remove the motor end from the pump housing. Once you have the motor removed from the pump housing you can remove the impeller and the pump seal housing. Now that the pump seal housing, the impeller and everything has been removed from the motor end you can start to take apart the motor.

You will need to remove the pump motor through bolts and then remove the front and the rear cover from the motor casing. Once the through bolts and the covers are removed you slide the motor armature shaft out from the casing. Once you removed the motor armature you will have to remove the old motor bearings and then press on new ones. Once your new bearings are pressed on to the motor armature shaft you can start to re-assemble the super pump in the reverse order that you took it apart. Take your time and put it back together the correct way. Do not forget to replace the water sling on the motor as well.

Super Pump Troubleshooting and Common Problems:

Problem: “My Hayward Super Pump Will Not Prime”

Solution: You will always want to make sure you have no air leaks in the suction side of the pump or the swimming pool plumbing. This can cause the pump not to prime. Make sure the unions and the pump cover are tight. Also make sure to fill the pump housing with water before starting the motor.

Problem: “I have air inside my pump cover and bubbles in my swimming pool.”

Solution: When you have air coming out of your swimming pool returns this means that your pump is sucking air from somewhere. Check your suction fitting and drain plugs to make sure they are tight and not leaking. You also will want to make sure you pump housing cover lid is good as well.

If You Have Any More Questions Or Problems Please Ask:

425 Comments

  1. I have a Hayward Northstar 1-1/2 HP SP1615z-1-BNS approx. 8 years old. The motor started whining. It is still running OK but what seems to be the problem with the motor? If it is the shaft bearings, what bearings(model #) should I purchase and does it require a special tool? Thanks in advance.

    • Hi Andy –

      The ball bearings inside of the Hayward Northstar are replaceable that is correct. You can either send it away to a pump shop like ours( We Also repair Pool Pumps) and have the complete motor and pump rebuilt for $99 (new bearings & seal) or you can repair it yourself. You will need some basic hand tools, an arbor press, bearing puller and maybe a small torch if the through bolts are seized.

      If you want to have us do it, Contact us on the contact page http://wetheadmedia.com/contact OR if you need detailed instructions on how to replace the bearings yourself you can visit:
      http://wetheadmedia.com/polaris-booster-pump-motor-overhaul-rebuild-guide/

      That article explains how to change the motor bearings,

      If you get stuck or have more questions, you alternatively can start a forum thread on our forums:

      They are located at http://wetheadmedia.com/connect/

      Happy Holidays and let me know if you have more help or need to send the pump to us.

      Joseph

  2. I have a Hayward Super 11 pump, model #K48M2N110, 1 1/2 HP(20 yrs old). On occassions, I have to tap the motor in order to start the pump. Are there replacement parts for this model and what part should be replaced?

  3. this is a new posting:: i have a bad motor ( hayward super pump 1 1/2 hp ) and the shaft will not turn. I have a new motor, but the impeller will not come off. i have installed seals ( rebuilt the pump ) in the past. the motor shaft will not move, but the impeller will turn, but n ot come off and i have tried to use gentle prying, but no luck.
    can you give me some advice?
    thanks, robert

  4. When I run my pool pump as usual, it begins to drain the pool. Are you able to advise what may be causing this and what is the cost of repair? Unfortunately, I know next to nothing about pool pumps so I will need to have someone come out and take care of it. Thank you!

    • Hi,

      It sounds like there is a leak somewhere in the swimming pool plumbing system. If you are running the pool and you are loosing a lot of water you could have a leaky pipe.

      You also could be leaking water from the mechanical seal on the pump as well.

      Is the water leak visible?

      What makes you think its the pump?

      Let me know and I can help you further

      Joseph

  5. Well, its actually coming out of a hose that was recently hooked up to drain the pool. It is the oddest thing. When I turn on my pump to run the filter, the water just flows out of the hose, regardless of what I try to do (like turn a valve etc.). Thank you for the help. I recently was faced with having to deal with this on my own and again I have no idea what is happening. A neighbor said that portion of the pump must be broken and I should have Hayward come out and take a look. Thank you again. I appreciate it!

    • Hey

      I’d hope you have resolved it by now butjust in case, thought would respond anyway :) Never know maybe. I’ve had this very same problem a few times over the years, losing water through the drain pipe. On top of the filter, under the handle there’s a gasket that seals between positions. (rinse/backwash etc) I’d check that first & make sure the spring isn’t seized up. Ours was all rusty ( that’s how I learned about the gasket) so I took it to the pool store & they helped me put in a new spring.

  6. I have a Hayward Super II 1.5 and it has not been able to come out of hibernation. Since it froze so much in Texas this fall, I decided to drain her out and let her go to sleep for a few months. Now that I’m starting to get back in gear for Spring, the motor won’t prime (I think).

    The problem:
    When I flip the swith, the motor will hum pretty loudly as it sounds like it’s trying to prime to start pumping… but then it just shuts off after a few seconds. Then it will turn on again if the switch remains on a few minutes later only to shut off again after a few seconds of trying. I know that last summer it made similar sounds when launching but it would volume down once the water began to pump. So, the sound it’s making is not what is alarming me, but rather the fact that it won’t seem to prime.

    I’ve filled the basket with water, re-sealed all the valves, checked the skimmers, the water level, etc. I’m thinking there could be a way to fix the motor and I just want to find the DIY solution rather than spending $500+ on a replacement when I’m certain a part or quick fix exists. Anyone?

    Thanks.

    Brandon

    • Hi Brandon,

      its sounds like that capacitor has gone bad, Buy a new capacitor and replace it and you should be okay,

      The motor capacitor is located in the back of the motor,

      let me know if you need more help, and yes, this can be fixed a capacitor is around $14 and takes like 3 minutes to install,

      This picture should help you understand better ;) ( go to web-page to see picture or look below if your on this page: )

      Joseph

      Hayward Super Pump Capacitor

      • That looks to be the best diagnosis yet. I pulled the panel off and found that the capacitor had began to melt away some. I removed it and now am looking for a replacement. Do you know where I can buy one online or locally in Dallas, Tx?

        Thanks a lot!!!

    • Hi Ken,

      You need to take the back of the motor off and hold the pump shaft, you can take off the back cover with a nut driver and then you will see the shaft,

      Let me know if you need more help.

      Joseph

  7. My superpump stop working and threw the breaker. Every time I reset the breaker it throws again immediately. There is no sound from the motor or anything. Could it be the capacitor? Can you please advise.

    • Hi George,

      That sounds like a stuck motor, or possibly a short near the motor switch(inside back motor cover)

      See this video:

      http://video.wetheadmedia.com/my-pool-pump-motor-is-humming

      I doubt its the capacitor if its blowing the breaker, ……..

      Sounds like stuck armature

      Check out that video and then make sure the motor shaft is spinning, if the shaft is free, then you might try a capacitor but sounds like a short,,,,

      Oh also , take off the back cover and check the motor leads,…..as well

      Let me know if you need more help.

      Joseph

  8. I have a Heyward Super Pump that is not responding at all. I have checked with multimeter and it is getting power to the unit and I’m getting power to all the parts I can see in the rear of pump. I don’t know if that means they are functioning properly or not though. I’ve tried tapping with hammer to free it up and that didn’t work. Also there is no humming or any other noises. Any suggestions would be welcome.

      • Thanks for the suggestion Joseph. Everything I have read has said to replace the capacitor if I could turn the shaft, and if the motor was making a humming noise at power up. Mine is not humming and I will have to check to see if the shaft will spin or not. Do you think that it is the capacitor if my motor is not humming at power up?

  9. I have a Hayward superpump and am trying to open my pool. When I turn on the pump, it runs about 2 min and trips a breaker. It has done this continuosly. I took off the back cover and wires seem to be in good order. Shaft is spinning. Pump begins to prime and one time it ran almost 8 min and actually was pumping,but continously trips at between 2-4 min. Pump is 4 yrs old and is taken in annually when winterizing pool. Any suggestions?

  10. i have a hayward superpump that is making a clicking noise in the motor.it runs for about an hour,then shuts off.the motor sounds like its engaging then disengaging.any thoughts?thanks in advance for any help.

    • Hi Jerry,

      There is a motor switch inside of the back motor end bell that needs to be replaced or adjusted, let me know if you need more help,

      Joseph

      • thanks joseph, i have had it apart, the only thing i seen, look a set of points, i filed them, but it did not help. jerry

        • Hi,

          Ya – its most likely bad, or needs to be adjusted, try adjusting the spaces between the two parts of the switch or just replace the switch, its cheap enough

          Let me know if you need anything else …

  11. I have a Hayward super 1hp. When I turn it on, it sounds fine but will not prime. I took it apart and inspected the gaskets and cleaned everything. Put it back together and got the same results. I can fill the basket area up with water and the pump will push it towards the multiport but after that nothing. It just seems to sort of cavitate back and forth in the outbound side of the pump hose. I also checked for clogs in the plumbing and have none. I’m wondering if its an air leak or does the pump need rebuilding or replacing?

Leave a Comment

Your email address will not be published.

This div height required for enabling the sticky sidebar
Ad Clicks : Ad Views : Ad Clicks : Ad Views : Ad Clicks : Ad Views : Ad Clicks : Ad Views : Ad Clicks : Ad Views : Ad Clicks : Ad Views :