Comments on: Hayward Pool Heaters Review

By: Linda

Linda — Sat, 01 Aug 2009 19:01:56 +0000

I have a Hayward H 250 pool heater. I went to adjust the temp and the control panel just went black and nothing worked at all. I called the electrician and he said that electricity was getting to the control panel, but it just isn’t turning on. The transformer was OK too. Could it be the electronic control board? The heater is 2 years old.

By: Colleen

Colleen — Wed, 01 Jul 2009 23:51:29 +0000

Thank you for getting back to me re the board. It is the Model H300 gas heater. Looks just like the one in the picture on this site under the H series.

By: Wet Head

Wet Head — Wed, 01 Jul 2009 18:20:47 +0000

Hi Colleen,

I was referring to the Hayward Circuit Board. If you have a heater with electronics in it.

What MODEL Hayward Heater do you have, I can’t recall you mentioning the model.

Please let me know

Joseph

By: Colleen

Colleen — Wed, 01 Jul 2009 15:02:49 +0000

In case I decide to call for service again, what type of board are you referring to?

By: Colleen

Colleen — Wed, 01 Jul 2009 15:01:21 +0000

Yes I have contacted them every year, they refer me to a recommended Hayward Pool tech who comes out, cleans it, charges me then within a few days the same problem. This year they told me its an “outdoor unit” thus subject to spiders & ants making homes in crevices so it must be cleaned out annually. At $175 each year its very frustrating that nothing has been done. The IF code indicated some type of ignition failure according to what I’ve researched but Hayward did not address the indicated code other than to tell me to clean it. If I knew how to do this myself maybe I wouldn’t mind, but I specifically bought the Hayward brand for its reputation. Obviously I neglected to check their customer service reputation.

By: Wet Head

Wet Head — Wed, 01 Jul 2009 00:36:11 +0000

Hi Colleen,

Have you ever tried to call Hayward directly, sounds like you might gave a lemon or a bad board.

Joseph

By: Colleen

Colleen — Wed, 01 Jul 2009 00:30:37 +0000

Bought a Hayward heater 5 years ago its been the same problem year after year with the “IF” code. Pay $175+ for heater tech recommended by Hayward to come out. He cleans it then within days it reverts back to the IF code. I am tired of paying this much money every year for the same problem. Many of my neighbors have heaters, nobody has this problem. Hayward has not provided me satisfaction blaming it on the outdoor elements and bugs which I think is a poor excuse. Very disappointed in what I believed was a good company, I have other Hayward outdoor products and those seem to have no problem.

By: Wet Head Media

Wet Head Media — Mon, 15 Jun 2009 20:45:49 +0000

Hey Bob,

Thanks for the feedback, I was curious, I have been working on pools and heaters here in the North (NY mostly) and we see a lot of corrosion, ants and animals that nest in the heaters in the winter,

We also get a ton of spiders that create webs in the heater orifices and then the heaters won’t fire. I always like to hear what problems other are having so I can see how the product truly preforms nationwide Vs just a particular area.

Have you contacted a rep? Are you still under warranty and iff so have they been treating you good?

Inquiring minds would like to know, and most of all Thanks so much for sharing!

Feel free to let me know the above,

Joseph

By: Bob Reck

Bob Reck — Mon, 15 Jun 2009 20:39:35 +0000

I live in South Carolina and the weather is never severe.

By: Wet Head Media

Wet Head Media — Mon, 15 Jun 2009 16:47:25 +0000

@BOB,

Do you live in a Northern or Southern state?

In the off season do you cover the heater with a heater cover?

By: Bob Reck

Bob Reck — Mon, 15 Jun 2009 16:39:20 +0000

Hayward 250 installed Oct. 2006. Numerous proplems, mainly around not lighting, eroded electrical
connections. Latest problem – large amt. of smoke coming out exhaust. I think I got rhe 3rd lemon.

By: greg gracz

greg gracz — Sat, 06 Jun 2009 16:47:22 +0000

Well they made two lemons I got the other . My Hayward H250 experience started with having to manually light it bought in august 2006. In April of 2007. Gas smell seemed to come and go regularly. Paid 150 dollars for a tec to tell me a spider web blocked the hole (ok this is a sore spot when talking to pool guys I have some pool guys that say oh yes very common and the other half that snicker and say that money ploy is very common). Pool store approved pool tech of course. So second year got pilot lit after checking for the spider web but the the heater never turned on. I figured it might be a thermostat problem or sensor related. Heater guy came out and for 500 dollars installed another pilot light assembly. He got it going but it was never right he could come back out for several hundred more but if it was the new pilot the return visit would be free of course. Heater would get extremely hot and little heat was going to the pool. Took four days for the pool to get warm and the paint burned off the stack and parts of the heater. Yes it got hot enough to shake violently and spray water out the heat exchanger fittings. So my hayward last me just under 2 years and I’m looking for a new one any ideas.

By: Wet Head Media

Wet Head Media — Mon, 18 May 2009 18:33:25 +0000

What kind of issues are you having with the heater?

By: rick suess

rick suess — Tue, 28 Apr 2009 15:07:48 +0000

Have a hayward Pro 2100. It is going on its 4th summer and have had problems every year. Service in my area is difficult to acquire at best. They may have a good product but I sure have a lemon. Hayward has been little to no help and the one service company that will work on the product has not proven out yet.

If you buy, make sure you have good service in your area!