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EdenPure Heater TroubleShooting & Repair

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EdenPure Heater TroubleShooting & Repair
If you have the EdenPure Heater and you are having some trouble with it, you might want to do something they call troubleshooting. When you troubleshoot your EdenPure Heater you will be diagnosing what is wrong with the heater so you can fix it and have nice warm heat again. Sometimes the problem is as easy as plugging the heater in because someone has accidently unplugged it, or sometimes the problem is a little more advanced like you may need to change one of the infrared bulbs inside of the unit. If you have any troubleshooting tips for others that you have learned along the way or need help yourself you can leave your questions and comments on the bottom of this Edenepure Heater TroubleShooting Repair Guide.

EdenPure Heater Won’t Heat The Room / Area

If your EdenPure Heater is not heating the room the first thing you will want to check is to make sure that the heater is plugged into the electrical outlet. Sometimes the cord can get unplugged by accident by someone else in the household. If the cord is plugged in you will also want to make sure that the circuit breaker has not been tripped. After you have made sure that the circuit is good and the EdenPure is plugged in you will now want to make sure you have no drafty doors or windows. If your doors or windows are leaking, that will cause the room to constantly be filling with cold air and could cause the EdenPure not to work. You have to remember this is a heater, Its not made to heat an area that has a wide open window / door etc.

Also you will have to note that this kind of personal (or zone) heater is originally designed for small area, which is about 300 ~ 400 sq ft. It is supplemental heat, and not to be replaced by the main source of heating system in the house.

If your floor materials are made of cement or tile, the time to warm up the room will be doubled as those kind of floor surfaces will absorb a lot of heat during the heat up process.

EdenPure Heater Infrared Bulb Replacement

From time to time you may have to change one of the infrared bulbs inside of the EdenPure Heater. You can buy a new infrared bulb for the Edenpure usually where these types of bulbs are sold. On the EdenPure Heater Review, Raymond says:

Source: http://wetheadmedia.com/edenpure-heater-review/#comments

I have an eden pure model 1000 heater, It is extremely difficult to find any place to buy one of the quarts bulbs, I finally did find a dealer who also repairs them, The cost of each bulb was $ 18.00, and there is a total of 6 of these bulbs inside the heater with an additional bulb at the front of the heater. The bulbs are wired in series in pairs of two. So I ended up getting two bulbs for 36.00 dollars. I was able to install them myself, I have no idea what they would have charged me to put them in. I would love to know if there is anywere these bulbs can be bought for less than the $ 18.00 dollars. I found a set of three on ebay for $ 56.00 dollars.

So if your bulbs do need to be replaced you can see that even Raymond was able to change these bulbs himself for under $40. Off course you could always hire the local EdenPure Repair shop to replace the bulbs inside of the heater for you if you are not that handy, or do not have the time.

Heater Fan Blows Cold Air

The manufacturer originally designed the heater to blow out all the heat inside the unit approximately every 3 minutes, if the unit recognizes the desired temperature has been met in the room. This can also happen when the heater goes into a cool down mode, for example if you power it off. So wait for a little bit once you turned it on, check to see if the unit has been running for a while and if it still blows the cold air.

The Fan Or Unit Won’T Turn Off

First off, check to ensure that you have turn the master power switch to OFF position manually. As explained above, the fan will still run even after you turned off the unit. It is designed as such, until the heat chambers have completely cooled down. Then the fan will shut off by itself after a few minutes, so don’t be alarmed by this behavior.

Cleaning The EdenPure Heater

You can clean your EdenPure Heater with some general household products and a set of rags. You will want to keep your EdenPure Heater clean and free of all dust and dirt, so not only will your heater look good, but other people will not think you are a slob. You can apply your favorite household cleaner to a rag and then wipe down the outside of the EdenPure Heater and you will have one good looking heater even if it doesn’t work as you expected. It still makes one heck of a conversation piece when you have company over and then suddenly there is a loss of words in the room.

321 Comments

  1. Hi there i have two edenpure heaters and one of it runs for like couple min. and shuts off if i try to power it it will not start unless I unplug it from the wall

    • I have 5 of the eden pure heaters and for the most part I am happy with them. Make sure each of the heaters is on its own circuit breaker.

    • I have a similar problem. 10 minutes after the heater starts to run, it completely shuts down. The dealer/repair shop I purchased the unit said it was a bad thermostat. I purchased a new thermostat from them, replaced it and the same problem occurred. Now what. I need some diagrams for the unit. They would help understand if there are two, room temp and chamber temp, thermostats.

      • The fan fins need to be wiped clean just a little dust collected on the edge of the fin will cut down on the air flow just enough to let the over heat thermostat to kill the heaters.

  2. i have a eden pure gen3 model a3729 two years old it is getting power
    but nothing else does this mean the bulbs need replaced can some one help

  3. My gen 3 heater blows warm air on half of the heater an CoLD air on the other half. What ok I NEED TO HAVE DONE TO IT

  4. I have edenpure Gen4USA 1 year old all controls work. But no heat; only blows cold air. How do I fix it? Where is the fuse?

  5. I stripped my A4136 apart and found that for the past 4 years the unit was wired incorrectly, thereby eliminating 1/3 of the elements which have never had any power to them. If you ever buy anything from the company the first thing you should do is pull the unit apart and check the wiring. About the only positive thing I can say about the heater is the filters are easy to clean. Words of advice for all consumers, if it’s under warranty and you are displeased in any way with its performance SEND IT BACK.

  6. I have an Eden Pure heater that is not operating properly. It will run for a while,shut off and will not come back on. I then have to restart it. Can you please help me?

    Thank you,

    Thomas Barry

  7. haven’t eaden pure. Heater that blows half hot and half cold don’t have the box to send it back can you point me in the direction of a store near Cass City Michigan to get this problem corrected

  8. can some one tell me what might cause my eden pure not to power on at all. Yes it is plugged in but nothing happens. No lights no nothing. Help if you can.

    • Check your fuse. Unplug the unit and remove the rear cover. In the middle of the circuit board there is a glass fuse. It might be covered by a blue rubber sleeve.

    • The red light comes on but the unit does not come on. Are there instructions for taking one apart? Do they have to be cleaned?

  9. I have theEDEN Pure model A4887/RTL Quartz Infrared Portable Heater and when I turn it on, thefan make a loud rowing noise. What would cause this?

  10. I have a gen 3 eden pure and it has serve red very well for five winters in NC. It stopped working properly this winter. First I noticed that it did not heat as has in the past. It turns on as usual all system working but produces less and less heat. I thought it must be the heating elements were woren out so I changed all 6 elements and put it back together. I careful changed each bulb so as not to mix up the wire ring. It still has the same problem, running constantly producing very low heat. Can anybody tell me what I can do next to find the problem. Thank you

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