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EdenPure Heater TroubleShooting & Repair

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EdenPure Heater TroubleShooting & Repair
If you have the EdenPure Heater and you are having some trouble with it, you might want to do something they call troubleshooting. When you troubleshoot your EdenPure Heater you will be diagnosing what is wrong with the heater so you can fix it and have nice warm heat again. Sometimes the problem is as easy as plugging the heater in because someone has accidently unplugged it, or sometimes the problem is a little more advanced like you may need to change one of the infrared bulbs inside of the unit. If you have any troubleshooting tips for others that you have learned along the way or need help yourself you can leave your questions and comments on the bottom of this Edenepure Heater TroubleShooting Repair Guide.

EdenPure Heater Won’t Heat The Room / Area

If your EdenPure Heater is not heating the room the first thing you will want to check is to make sure that the heater is plugged into the electrical outlet. Sometimes the cord can get unplugged by accident by someone else in the household. If the cord is plugged in you will also want to make sure that the circuit breaker has not been tripped. After you have made sure that the circuit is good and the EdenPure is plugged in you will now want to make sure you have no drafty doors or windows. If your doors or windows are leaking, that will cause the room to constantly be filling with cold air and could cause the EdenPure not to work. You have to remember this is a heater, Its not made to heat an area that has a wide open window / door etc.

Also you will have to note that this kind of personal (or zone) heater is originally designed for small area, which is about 300 ~ 400 sq ft. It is supplemental heat, and not to be replaced by the main source of heating system in the house.

If your floor materials are made of cement or tile, the time to warm up the room will be doubled as those kind of floor surfaces will absorb a lot of heat during the heat up process.

EdenPure Heater Infrared Bulb Replacement

From time to time you may have to change one of the infrared bulbs inside of the EdenPure Heater. You can buy a new infrared bulb for the Edenpure usually where these types of bulbs are sold. On the EdenPure Heater Review, Raymond says:

Source: http://wetheadmedia.com/edenpure-heater-review/#comments

I have an eden pure model 1000 heater, It is extremely difficult to find any place to buy one of the quarts bulbs, I finally did find a dealer who also repairs them, The cost of each bulb was $ 18.00, and there is a total of 6 of these bulbs inside the heater with an additional bulb at the front of the heater. The bulbs are wired in series in pairs of two. So I ended up getting two bulbs for 36.00 dollars. I was able to install them myself, I have no idea what they would have charged me to put them in. I would love to know if there is anywere these bulbs can be bought for less than the $ 18.00 dollars. I found a set of three on ebay for $ 56.00 dollars.

So if your bulbs do need to be replaced you can see that even Raymond was able to change these bulbs himself for under $40. Off course you could always hire the local EdenPure Repair shop to replace the bulbs inside of the heater for you if you are not that handy, or do not have the time.

Heater Fan Blows Cold Air

The manufacturer originally designed the heater to blow out all the heat inside the unit approximately every 3 minutes, if the unit recognizes the desired temperature has been met in the room. This can also happen when the heater goes into a cool down mode, for example if you power it off. So wait for a little bit once you turned it on, check to see if the unit has been running for a while and if it still blows the cold air.

The Fan Or Unit Won’T Turn Off

First off, check to ensure that you have turn the master power switch to OFF position manually. As explained above, the fan will still run even after you turned off the unit. It is designed as such, until the heat chambers have completely cooled down. Then the fan will shut off by itself after a few minutes, so don’t be alarmed by this behavior.

Cleaning The EdenPure Heater

You can clean your EdenPure Heater with some general household products and a set of rags. You will want to keep your EdenPure Heater clean and free of all dust and dirt, so not only will your heater look good, but other people will not think you are a slob. You can apply your favorite household cleaner to a rag and then wipe down the outside of the EdenPure Heater and you will have one good looking heater even if it doesn’t work as you expected. It still makes one heck of a conversation piece when you have company over and then suddenly there is a loss of words in the room.

321 Comments

  1. All parts are available online via the EdenPure website — set of 6 bulbs around $96 and all other parts are there also.

    • sorry, i no longer know if they have great techs anymore nor do i know if they are willing to help diagnose the problem w / you over the phone.

  2. We purchased 2 of the EdenPure heaters last fall. 1 of them will on come on for a very short time when you first turn it on. It will no come on again no matter how cool in gets. Please help!

  3. I have a edenpure heater that will come on when firat turned on stayes short time and goes off and will not come back on no matter how cool it gets please reply

  4. I bought two EdenPure heaters last year. One of them right out of the box has a burned out light on the front pannel (part of the display that tells you where it’s set). I was assuming that it was just a diplay light burned out but querious as to if this indicates a more serious problem with the unit. I appears to be working fine but I’m didn’t see the cost savings in electric that I expected. It’s been pretty cold (at least for what we are use to)where I live for the past two weeks. I’ve been running just the one that doesn’t have the burned out LED to see what running just one cost. I’ll turn the other one on in a couple weeks to see what the increased usage is running two.

    If anyone one knows that the burned out light in the display is signaling a more major problem, please contact me by email.

    Thanks,
    Jim

  5. We recently purchased a reconditioned EdenPure and it will not put out any heat. What do we do?

      • We have a modal 500XL that will not do anything after you turn it on but beep. Do you know how to tell if the bulbs are burned out, or do you have any other suggestions?

        • 99% of the time 1 of your 3 bulbs is burnt out when this happens.. and I would stress replacing all 3.. my email is chrishamilton34@yahoo.com please email me your phone # if you would like to know how get inside the machine and trouble shoot.. I would be more than willing to help.

  6. I have an edenpure Gen 3. I plugged the unit in yesterday for the first time of the year. The front panel lit up and then shut off. The machine actually turned on, and then went off . I checked he outlet and it is fine. Is there anything i can do to fix this ? Burnt fuse inside a possibility ? Any help would be greatly appreciated.

  7. I have an Edenpure heater that is 3 or 4 years old. It still heats some but not as good as last year. What could be the problem Thanks

  8. i have a gen 4, i plugged it in to turn it on and the breaker tripped, so i took it to another outlet and it blew the breaker again. so i took it apart and all 3 bulbs are burn out and brittle……..but the fuse in the board isn’t blown????? is this normal….and where do i buy bulbs?

    thanks
    eric

    • Eric..I am have exact same issue with my gen4..were you able to fix yours..Please email back with any info that may help me fix if possible Thanks

  9. eric, u can get the bulbs on line. just type in edenpure parts,there are several listed. they run about $32. i had the same problem, after 4 months of use it started tripping breaker. i ordered my unit from a company that sold them but went out of business. edenpure would not help unless i ship it back at my expence,so i just brought the bulbs. eden pure to me do not back there product. the us1000 i have had a bad board also from the factory. i also replace that. not sure if the board was what caused the bulb to blown. i do think it not good to cut then off and on a lot.

  10. I bought the Edenpure 1000. It worked good one season. Sent it away for repairs to the tune of $119.95 this past fall. It has already quit working. It’s disgusting how my heater was returned to me and what repairs were done were scribbled on a piece of paper. Edenpure Heaters are JUNK. Buy local if you can.

  11. Hey Chris- would you mind sharing how you do get the back off of eden pure to change bulbs. I have some to replace.

    • Bob, when you find out how to get to the inside of the edenpure, would you send me an email [forward] turns on, runs for a bit, shuts off, then doesnot turn back on? are the red bulbs the thermostat so to speak?

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